Customer Ratings & Reviews

I had BB deliver and set-up. Delivery people were great, efficient and made sure the washer was properly set up including a successful 1st trial wash. I've tried several of the different kinds of cycles, all of which worked great. There is a slight learning curve (so many choices!). The final spin makes the wash load feel almost dry before using the dryer for a much shorter time than with my previous washer. I'm very happy with my purchase and look forward to many years of use.

Great price easy to use looks great and runs great

Extremely pleased with the washer. Uses less water but gets the clothes very clean and is not rough on the clothes.

Love this washer. I like the fact that is has so many washing options and the capability to adjust the setting within the options, if needed. The machine is so quite even with a large load of towels, it seems to run effortlessly. I also like the fact that it alerts me via my cell phone when the wash is done. This machine has other features that I have not had to chance to use since I have only had this washer a month. One last think... if you are replacing an older machine, make note of the dimensions. The washer and matching dryer are a little deeper than our old machines.

First purchase of a LG washer, but all of the great reviews and Consumer Reports stats can’t be wrong. We’ve had our washer for a month or two and I love it.

Very quiet, easy to use and washes two loads in the same time are old washer could wash one

I have owned many different washers in my life. I have never had one that I had any complaints about. This, washer, however, is the absolute worst. Starting from the first day, the chemical odor was horrible. According to LG, it will go away. I got that reply after 2 weeks of constant messages and texts. I wonder if they have a quota of replies before they can just ignore an inquiry. More important, the machine does not clean well. We are an active family and wash multiple loads a day. About half the time the washer decides to run a fast load and the other half a very long load. The website says it can be due to the size and type of load. Our experience is that the sensors don't work at all. It is frustrating to dry laundry loads and have them reek when they are done. Additionally, the choices of load, speed, temperature etc are useless. You have to start the load, then stop it, in order to make changes with any of these things from the apparent presets. We end up doing a normal load each time and going through three steps to get close to the type of washing we desire. Lastly, the information provided on the machine is minimal to none. Perhaps there are other ways to go around the presets but we could not get any information online. No complete manual available. I wish I had purchased the Samsung model that we just replaced!

Bought this washer/dryer set to save space in our laundry room and so far it's been amazing! It works great, does an efficient wash, and a great space and energy saver. 10/10 recommend

New washing machine is great. It is better than the old version and loved the new features introduced.

I like how clean my clothes are and the cute little tune when it’s finished washing. I love all the options this washer has like choosing spin speed for example. I do wish that it has a light inside the washer though To sum it all up would be the great cleaning for anything I want to wash.

Great purchase, very happy with the ease of use and efficiency. Cleans all clothes, towels sheets very well and efficiently.

This washer has exceeded our expectations. There are plenty of cycle choices for any type of load needing to be washed. It is quiet and easy to use. It fits very nicely in our laundry clost.

Love this washing machine! When the last frontload washer kicked the bucket we really didn't want to get another one. But the repairman said they seem to last longer than top load washers, then he recommended LG. So glad we listened to him. This machine is quiet, and gets the job done in minimal time.

Great LG washer. Little more noisy then the older model but, still works well.

This washer is awesome. The ThinQSpp lets me know when my laundry has finished and ready to put in the dryer.

Best washer I have owned. I would recommend it to anyone.

Great value for a stacked washer/dryer. Essy to use, quiet, live them.

Whisper quiet, enormous capacity, super low energy use, and of course, really good at washing clothes. A huge upgrade over our old top-loader.

Love, love, love my new LG washer and Dryer. It makes having to wash clothes a pleasure. Definitely recommend this Brand.

Very quiet operation. Easy to use. Washing great !