Customer Ratings & Reviews

Loved the look and the design of the gasket is great, seems like it's less likely to harbor moisture. Easy to use panel

This washing machine exceeded my expectations. I do not regret having changed from top-loading washing machines to this great machine and its different cycles for each washing need, which makes my job easier. I recommend this great purchase. Thank you, Best Buy, for sending me this great product.

Extremely happy with my purchase. Got the washer/dryer set and am very pleased. They both work well and are aesthetically pleasing.

Works well. Needs to be put on extra high speed spin to leave clothes damp and not soaking. Can’t handle a large load too well. App doesn’t always sync. Door needs to stay open between washes for mildew. Cleaning is a little cumbersome.

Really efficient. great product. recommend the washer.

Such a great purchase. I have baby boy on the way and I’m so obsessed with steaming options and disinfect little clothes etc. it’s so nice you can have everything through the LG ThinQ app. Super smart appliance. Installation was included and very professional. Installed just like I wanted. I have Total Tech, which is totally worth it. I’m obsessed

This is a great device with AI software modification. I recommend this product.

This washer operates as expected and comes with good features to get the job done. It washes clean, however, two minor disappointing that would have guaranteed five stars are, the machine could be a little less noise and I wish it has a drum light, for me to see inside. Other than that, I am so far pleased with this washer.

LG came highly recommended and ir lives up to the hype. Couldn’t be happier. The depth is great for such a high end machine. Hard to find frint loaders to fit in standard laundry room spaces.

This is our second LG ThinQ washer. We moved and left the old one behind. Wanted the same quality in our new home. Very happy.

Bought a new washer and drying machine and couldn’t say anything negative regarding my purchase. They function really great! Would really recommend!

This is the 2nd LG washer I’ve bought. And I did it for my second house because I notice how much cleaner clothes come out than when I was using the top load the house came with.

Is my second one is very good machine. No problem at all. I wash a lot of clothes all the time LG is the best washer machine by far

I am very pleased with my new LG washer. I've been programming it via the cell phone app, in addition to downloading other programs for even smarter use. Possible to control with LG app and Alexa! Very cool!!!!

The product works great. Steam function is unmatched - and I’ve used multiple “steam” washers/dryers. Installers that Best Buy contracted were professional, fast, and precise.

The washer is good, it works good, the normal cycles is 30 minutes, I like it because there is other washers in the market with cycles that last more than 1 hour and it's too long! One thing I don't like is that in every load you have to fill out the soap dispenser, but overall is a good washer and not expensive like other ones.

The sensor to tell you about exhaust airflow is extremely sensitive. I have a long run with 4 turns before it exists the house and I keep getting the error code that says it’s too long and has too many turns.

This machine is a replacement of a 11 years old sister machine. I believe is a great product.

Love this washer. Get notifications from the app when cycle is finished so I never forget my laundry anymore.

I loved it because they are comfortable in space, color difficult not to combine with a good decoration, complete washing and very effective