Customer Ratings & Reviews

Read the reviews were good on LG washing machines and they are very reliable. This model had the steam functions that I wanted and it was a great deal. It keeps my clothes very clean. Theres an area to put an allotted amount of detergent for prewash, main wash, fabric softener, and bleach and it really helps keep the mess down since I don’t have to pour my detergent in the lids they came with. To keep the water from pooling up and causing a stink, I just keep the washer door open and it airs right out. It plays a really nice sound when the wash is done too.

Love the size, I can do a large load of jeans without stuffing them inside the washer. Quick & quiet compared to my old HE washer. Great wash cycles.

The first unit that was delivered had a broken control panel: The screen didn’t work, and the power button and cycle selector dial were completely detached from the unit. (See photos.) Unfortunately, we didn’t notice the defect until we’d hooked the washer up. It still ran, so while we were waiting for a replacement, we did a couple loads of laundry. It was so incredibly loud, even though I’d gone through the effort of leveling the feet first. Like, screeching loud. We couldn’t have a normal conversation three rooms away while it was running. Luckily, Best Buy swapped it out with another unit, and this one runs much quieter. So, if your unit is incredibly loud (like some other reviews indicate), my guess is that your unit is also defective, and you might consider getting a replacement. Annoyingly, Best Buy charged us $25 to install the replacement unit. (I’d installed the first defective one with a friend, but didn’t have a friend available to help install the replacement one when it came.) I feel like Best Buy should have waived that fee, since they’d sold me a defective unit to begin with.

The Best Buy Lakewood earned my business with a big sale on large appliances because Darwin and Cesar stepped up, knew exactly what they were doing, put together a great bundles and packages for me, answered any questions I had. Also, I had a couple of mechanical issues which they got fixed immediately and replaced the machines that needed to be replaced. Great service, super cool. Hands-down.

Washer has good capacity and reasonable defined settings but modifying the temperature is not intuitive.

High quality design and easy to use. It's great that it connects to the app, along with the matching LG dryer. My wife was able to select the settings herself the other night from her office after I loaded the clothes into the washer. Love it!

Exelent i like thats my second washer the first last over 16 years

Easy install and is working well so far. No issues after a few days of use. Hopefully it will last a long time. Only problem was that it took over a month to have the item delivered. Wish it was readily available.

Does everything it says it does. Saves water like I want.

The wife and i are very happy with the washer , washing clothes are great and has a great spin cycle almost dry . Works great .

Note: I would give this 4 1/2 stars because of the noise issue (see below for details) I've switched from a top-loading to a front-loading washer and I'm very satisfied. The washing times are much lower, the clothes come out cleaner, and the water usage is less. We used to have a problem with soap staying on dark knitted clothes, requiring an extra rinse and that is no longer a problem. The washer was very easy to figure out, even the WiFi setup. I had thought WiFi would be a wasted feature but it turns out that I like it since you can check how much time is left on a load and it notifies when the load is done. There are plenty of options for different types of loads and for customizations. My only criticism is that the washer makes a low frequency humming sound that is not pleasant during some of the cycle. It's not very loud, though, so if your laundry room is away from the living area of your house, you probably won't hear it. Shutting the door helps too.

I love my new washer. I’m a gadget and technology freak and the new washer is so cool. It sends data about the wash load that it just completed to the dryer over our wifi so the dryer will know how much water is still in the cloths. It uses half the water per load of our old washer and this is important if you are on a private septic system because you don’t want to overload the system with water it cal lead to expensive failure. Anyway, this is super cool it also used about half the soap we used to put in our old washer and the clothes come out great

Well, I must say that it is very reliable and reliable in all fields, and it has very good quality, and it is easy and pleasant to work with it.

LG is a leader in front load washers and it didn't take long using this to see why. It has more features than you'll probably every use. To be honest we probably would have been fine getting the 3600, but on sale it didn't cost that much more. Bought my first LG front loader about 13 years ago and this is much, much better. Love the door latch that keeps you from shutting the washer door so an extra water can dry out.

Gets clothes and other items clean, quiet, effocoemt/

A good washing machine works perfectly. It has been with me for four months and works terribly and the store staff. good work

Purchased the LG Washer that was the backup to the LG dryer I bought at the same time. So far, I am enjoying my clothes smelling and looking cleaner than they have in quite awhile. In 2022 I had purchased a different washer (different brand) but was very unhappy with it's performance. My original dryer was still working, barely, so when it drew it's last breath I just bought the pair. With one issue I finally figured out (so many options, so little time) I'm very pleased. The immense laundry I have from predominantly my three Dachshunds, my two sons, towels, cleaning rags and more cleanings rags I'm pleased with how they go in the wash ghastly but come out smelling fresh with stains I thought would never come out! Way to go LG...

I have only had it for 2 days and maybe 3 laundry loads, but so far, we are quite pleased with our purchase.

Great washer. Cleans well, is quiet and the matching dryer is great as well.

Washer works great and is easy to use. The washer cleans well.