Customer Ratings & Reviews

Great machine, easy to operate- like the quick cycles and variety

It’s a very good washing machine, arguably the best one I’ve ever had. Very easy to use, has versatile wash functions, and is efficient. Unless you’re washing heavy bedding or completely fill the tub with clothes it never takes more than an hour to wash a load

quiet, lots of options for different types of clothes, easy to operate

The machine works great, ran it through different cycles and everything came out ok. The problem is the lack of a manual with the product. Our finish wash always came out a little warm even when we had it on cold water. No instructions told us that it was the steaming process of the machine. LG were helpful in helping us figrue this out

The set is way better than my old ones, the advancement in performance is noticeable.

We purchased this w/d set because of the reviews and to replace the whirlpool duet that gave out. It's quiet and does what it's supposed to do. Like the perk of having access to clean the discharge filter because we have two large dogs that leave hair everywhere.

This LG model is very quiet and efficient. The cycles are much shorter as well so our washing time goes much faster.

It’s an excellent washer and performs well. It’s very cool looking too.

Read the reviews were good on LG washing machines and they are very reliable. This model had the steam functions that I wanted and it was a great deal. It keeps my clothes very clean. Theres an area to put an allotted amount of detergent for prewash, main wash, fabric softener, and bleach and it really helps keep the mess down since I don’t have to pour my detergent in the lids they came with. To keep the water from pooling up and causing a stink, I just keep the washer door open and it airs right out. It plays a really nice sound when the wash is done too.

Love the size, I can do a large load of jeans without stuffing them inside the washer. Quick & quiet compared to my old HE washer. Great wash cycles.

Great machine that does it all. Blankets, heavy beach towels, and comforters all clean beautifully. Sanitizes sheets and towels

The machine is programed with a variety of options to suit your needs. The clothes are washed better in a shorter time. Very quiet with little or no vibration.

First purchase of a LG washer, but all of the great reviews and Consumer Reports stats can’t be wrong. We’ve had our washer for a month or two and I love it.

Efficient, quiet and looks good. My wife love's it.

Absolutely love my LG washer. Delivery was seemless. Thanks Best Buy

The first unit that was delivered had a broken control panel: The screen didn’t work, and the power button and cycle selector dial were completely detached from the unit. (See photos.) Unfortunately, we didn’t notice the defect until we’d hooked the washer up. It still ran, so while we were waiting for a replacement, we did a couple loads of laundry. It was so incredibly loud, even though I’d gone through the effort of leveling the feet first. Like, screeching loud. We couldn’t have a normal conversation three rooms away while it was running. Luckily, Best Buy swapped it out with another unit, and this one runs much quieter. So, if your unit is incredibly loud (like some other reviews indicate), my guess is that your unit is also defective, and you might consider getting a replacement. Annoyingly, Best Buy charged us $25 to install the replacement unit. (I’d installed the first defective one with a friend, but didn’t have a friend available to help install the replacement one when it came.) I feel like Best Buy should have waived that fee, since they’d sold me a defective unit to begin with.

Great Product, Washes clothes very well, many selections for washing.

Easy install and is working well so far. No issues after a few days of use. Hopefully it will last a long time. Only problem was that it took over a month to have the item delivered. Wish it was readily available.

I researched washer and dryers before I bought a LG front loader. Best Buy installed for me. Machine works great and easy to operate.

Note: I would give this 4 1/2 stars because of the noise issue (see below for details) I've switched from a top-loading to a front-loading washer and I'm very satisfied. The washing times are much lower, the clothes come out cleaner, and the water usage is less. We used to have a problem with soap staying on dark knitted clothes, requiring an extra rinse and that is no longer a problem. The washer was very easy to figure out, even the WiFi setup. I had thought WiFi would be a wasted feature but it turns out that I like it since you can check how much time is left on a load and it notifies when the load is done. There are plenty of options for different types of loads and for customizations. My only criticism is that the washer makes a low frequency humming sound that is not pleasant during some of the cycle. It's not very loud, though, so if your laundry room is away from the living area of your house, you probably won't hear it. Shutting the door helps too.