Customer Ratings & Reviews

Washer works great and is easy to use. The washer cleans well.

They should include a map of the digital display in the user's manual. Our washer arrived with at least two pin holes in the drain hose. Not fun. We ended up using E6 glue to close up the holes. Calling customer service was a waste of time.

User friendly functions, quiet washer, and cleans cloths

I purchased this washer about two weeks ago and so far I have been very impressed with everything I have washed in it, I replaced a Samsung washer that was 8 years old with this LG Turbo wash Washer and I couldn’t be happier! This LG washes everything so much faster and spins the clothes much drier than my old washer. I hate to say it but I am happy my old washer broke!

This replaced an 18 year old top load Whirlpool. Still getting used to the front load machine and the controls. Machine has done as advertised. Happy that the cycle times are much quicker than expected. The speed of the spin cycle is so fast that the clothes come out almost damp, which cuts down on drying time.

So far this has worked great took some time to learn all the features that it has but very pleased

This is tough to review. It probably has too many bells and whistles. On startup, the machine goes into a sensing mode for few minutes just making noises but not actually starting the load. I think this determines how long to wash and spin based on weight? Either way, it increases the wash time. On the first test wash, we were horrified to see a small puddle under the machine. Called BB who said a technician will show up in 24 hours to fix the problem. No one has contacted us and its been 2 weeks but the leak seems to have subsided but we're not reassured that it won't come back. I don't want to give a poor review based on BB or the fact that I think it has too much tech in it. Make sure you want all the features such as WiFi and auto sensing to justify the price increase. These are the highest scoring units in consumer reports which is why I chose this machine.

So far happy with the new machine, looks good, clothes are clean and fresh and I appreciate the drain and option to clean the machine. Time will tell how it manages re mold

your delivery and installation service was excellent. The equipment works very well.

This product works well. I like it's sleek style and selection of washing choices. I would definitely recommend.

I have been using this since June 24th. So far, this purchase was a simple setup, has easy functionality & washes and rings clothes out to near dry in one run (unlike my previous washer- not LG)

My previous LG washer was purchased from Best Buy in 2009. It eventually succumbed to the inevitable aging process, but provided my family with clean clothes for 15 years! This replacement is a testament to both the quality of LG products and the foresight of Best Buy to make them available to us. The replacement was on time, with all due care, courtesy and attention and has proved again to be an excellent product.

Works well cleaning clothes is very quiet and extracts almost all water during spin to save drying time

So far I am loving this machine. It's quiet, efficient and has a lot of great features. Only dislike is sometimes there is a little water left behind, and I have to run a spin cycle to drain it out.

Works great. Previous washer & dryer were made by LG and after 14 yrs they worked great as well! Saved money due to maintenance agreement with Best Buy. Love the little tune they both play at the end of their cycle. Not irritating at all and very pleasant. My brother laughs every time he hears it.

I love this front loading washer. My clothes come out clean and almost dry! They spend less time in the dryer so it has helped my electric bill as well.

I owned an older model LG front load washed in the past and aside from a few design flaws, loved it, so LG was my first choice when looking for a washer for our new home. I can say in these newer models, I see where LG has addressed the design flaws my older model had. So far I have no complaints, but haven't owned it long enough to really test it fully.

This is my first washer as I use to stay in an apartment. After a lot of research I went with this model as it has all the features I needed. Very easy to use and it’s smart. I feel it’s worth the price. Has been using it for around 3 months now and no complaints so far. Like any other products it needs Maintainance and should be cleaned every month. I use vinegar and run a rinse cycle. I would recommend this product as a first time user.

Awesome washer and LG is always been a good brand for me

Excellent product. Quiet, efficient and the best price in area at Best Buy! It is perfect!