Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 2922 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,922 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bought matching washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lives up to expectations and was a reasonable price. Bought the matching electric dryer. Both are quieter than the older units replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer for my she is 76 years old, she loves it she said it’s easy to used

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly Recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quiet and does the best job I have ever seen cleaning clothes. So efficient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a month now. So far so good. Lots of option to choose from. Pretty quiet. Spins very fast and clothes come out dry. I actual use the app on phone. Lets me know when to text the kids to change the laundry out. Sends you notice about cleaning the tub. Very nice. Cleans well. When it does spin fast, there is a louder noise, but overall great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was early. The install was done well and efficiently. I was given a tutorial on how to use the machine and really appreciated how friendly and easy going the delivery gentlemen were. After using it for awhile I'm very happy with how it performs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spacious washer. Quiet but powerful. Surprised how quiet it is even on the spin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the large variety of settings. Not sure remote start is beneficial because you still have to do all the steps prior to setting remote start. If you’re buying, I definitely recommend getting the pedestals! Delivery and setup experience was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer is great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer a lot! it's efficient -- and the cycle seems like it completes faster than our previous washer. It also spins nicely and rids of excess water effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services, and love my new washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally order washer dryer…it was delivered on time however dryer was the wrong item (my mistake). The best buy team from my orders, reorder, installations, delivery and rescheduling made it so easy. They were with me every step of the way. i love the notices i receive before the delivery and installer arrives! Love the features of my new machine! Love Love Love

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    We are now LG!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG washing machine. Our reliable and trusted appliance repair man that we have used for years encouraged us to buy LG, saying that he sees too many issues with other brands. We could not be happier. It is quieter than our previous washer and works even faster. I would strongly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quite wash cycles.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite wash cycles and has good load capacity. The install was good just make sure your connections are on the same side of the washer as the hose that drains the water was shorter than our other washer so we had to slide close the the wall to get it to fit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Safety Concern

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG Washing Machine Model# WM4000HWA on 11/29/24. On 1/7/25, the inner glass door on the unit spontaneously and completely shattered. The unit was not in use at the time when I heard a loud crashing sound and went to the unit and found broken glass on the floor and inside the machine. I immediately contacted LG Customer Service, and they refused to cover the damage under the manufacturer’s warranty and claimed it was our fault. LG claimed the damage was caused by how we used the machine, but for the 41 days we had the machine, it was probably used a dozen times with very typical clothing loads.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your experience on the LG Washer (WM4000HWA) model. We understand how unsettling it must be to experience such an issue with your unit. We strive to provide durable, reliable, high-quality products and exceptional services to ensure a smooth experience. We recommend checking if any external factors (such as rough handling during delivery or installation) might have contributed to the issue. If the damage was purely spontaneous and not related to usage, we’d be more than happy to assist you further. Please send us a private message on social media @LGUSSupport, and our team will look into this matter and explore possible solutions. Your satisfaction is important to us, and we’re here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    GREAT PRODUCT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WASHING MACHHINE! WAS VERY SURPRISED ON THE QUICKNESS OF THE WASH CYCLE AND THE CLEANLINESS OF OUR CLOTHES. HIGH RECOMMEND THIS ITEM

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    HE Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the efficient spin cycle. Large enough for king size sheets and bedding. Easy unloading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love This Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washing machine was over 10 years old. After a few reviews, I decided to get this washing machine, and I love it! I like the fact that I can sync it with my phone so I don’t have to go up and down 3 flights of stairs to see if laundry is done. The different settings allow for quick and efficient washes. I am now ready for the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Thinq Front load washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased LG after having Samsung I loved Samsung but after buying this LG I think the LG does a much better wash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a good machine. My only issue is one of very minor in my personal case, I am unable to change the handing of this with out taking it apart. BestBuy did offer to do it before delivery but I was not sure if I would want that. This works as it should and is very simple to use. I do not use the WiFi options as that is a bit overkill for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine! I've bought 5 of these so far..

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, reliable, well made; I've been buying them for my rentals and my home.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A great washer and a great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate at Best Buy was professional, she described the features of the washer in detail. The delivery went smoothly and the gentlemen were professional as well. The washer is efficient, quiet, flexible and intelligent in its use of resources. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this washer. Replaced an electrolux we had for 12 years. Large capacity.

    I would recommend this to a friend