Customer Ratings & Reviews

It lives up to expectations and was a reasonable price. Bought the matching electric dryer. Both are quieter than the older units replaced.

I purchased this washer for my she is 76 years old, she loves it she said it’s easy to used

This washer is quiet and does the best job I have ever seen cleaning clothes. So efficient and easy to use.

I have used this for a month now. So far so good. Lots of option to choose from. Pretty quiet. Spins very fast and clothes come out dry. I actual use the app on phone. Lets me know when to text the kids to change the laundry out. Sends you notice about cleaning the tub. Very nice. Cleans well. When it does spin fast, there is a louder noise, but overall great purchase.

Delivery was early. The install was done well and efficiently. I was given a tutorial on how to use the machine and really appreciated how friendly and easy going the delivery gentlemen were. After using it for awhile I'm very happy with how it performs.

Great spacious washer. Quiet but powerful. Surprised how quiet it is even on the spin.

Love the size and the large variety of settings. Not sure remote start is beneficial because you still have to do all the steps prior to setting remote start. If you’re buying, I definitely recommend getting the pedestals! Delivery and setup experience was great!

I like this washer a lot! it's efficient -- and the cycle seems like it completes faster than our previous washer. It also spins nicely and rids of excess water effectively.

I originally order washer dryer…it was delivered on time however dryer was the wrong item (my mistake). The best buy team from my orders, reorder, installations, delivery and rescheduling made it so easy. They were with me every step of the way. i love the notices i receive before the delivery and installer arrives! Love the features of my new machine! Love Love Love

We love our new LG washing machine. Our reliable and trusted appliance repair man that we have used for years encouraged us to buy LG, saying that he sees too many issues with other brands. We could not be happier. It is quieter than our previous washer and works even faster. I would strongly recommend!

Quite wash cycles and has good load capacity. The install was good just make sure your connections are on the same side of the washer as the hose that drains the water was shorter than our other washer so we had to slide close the the wall to get it to fit.

I purchased an LG Washing Machine Model# WM4000HWA on 11/29/24. On 1/7/25, the inner glass door on the unit spontaneously and completely shattered. The unit was not in use at the time when I heard a loud crashing sound and went to the unit and found broken glass on the floor and inside the machine. I immediately contacted LG Customer Service, and they refused to cover the damage under the manufacturer’s warranty and claimed it was our fault. LG claimed the damage was caused by how we used the machine, but for the 41 days we had the machine, it was probably used a dozen times with very typical clothing loads.

GREAT WASHING MACHHINE! WAS VERY SURPRISED ON THE QUICKNESS OF THE WASH CYCLE AND THE CLEANLINESS OF OUR CLOTHES. HIGH RECOMMEND THIS ITEM

Enjoying the efficient spin cycle. Large enough for king size sheets and bedding. Easy unloading.

My washing machine was over 10 years old. After a few reviews, I decided to get this washing machine, and I love it! I like the fact that I can sync it with my phone so I don’t have to go up and down 3 flights of stairs to see if laundry is done. The different settings allow for quick and efficient washes. I am now ready for the matching dryer.

I purchased LG after having Samsung I loved Samsung but after buying this LG I think the LG does a much better wash.

This washer is a good machine. My only issue is one of very minor in my personal case, I am unable to change the handing of this with out taking it apart. BestBuy did offer to do it before delivery but I was not sure if I would want that. This works as it should and is very simple to use. I do not use the WiFi options as that is a bit overkill for my needs.

Simple to use, reliable, well made; I've been buying them for my rentals and my home.

The sales associate at Best Buy was professional, she described the features of the washer in detail. The delivery went smoothly and the gentlemen were professional as well. The washer is efficient, quiet, flexible and intelligent in its use of resources. We are very pleased.

We like this washer. Replaced an electrolux we had for 12 years. Large capacity.