Customer Ratings & Reviews

We like this washer. Replaced an electrolux we had for 12 years. Large capacity.

Got this washer to replace a smaller set that I had pre getting married and having 3 kids. It’s pretty spacious and quick. If you are installing yourself, it’s heavy so getting it up stairs will be a two man job minimum. I also didn’t read the instructions and forgot to remove the shipping bolts. This caused my house to shake and the washer to be all a foot and a half. My kid thought Santa had arrived on our roof! After reading up, and removing the bolts, it’s very quiet. So many options that I don’t know when I’ll get to use them all. Seems to clean a ton of stuff including a king comforter with no problem.

Large capacity that cleans clothes rather quickly. It does makes some soft noises during operation, but certainly not an issue.

This washer is awesome. The amount of different options available for different washing needs are very diverse, and work great. We have a young child, and have been running loads almost every day since we've had it and it's been running great. No issues with clothes not being washed properly or damaging clothes

Super quiet. Washes big loads. Great selection of wash cycles. Very happy with this purchase.

Excellent machine. Replaced like machine that was about 10 years old and still functioning perfectly. Purchased due to water leakage suspected in older washer that turned out to be incorrect and the washer still operated perfectly. Leak was a stopped up drain line in the wall. These are excellent products delivering custom operating selections.

Runs quiet, has a lovely music chime when turning on and wash complete

We bought this dryer to replace an old Whirlpool dryer that had failed. We are very happy with this dryer. Not only does it dry clothes in a shorter amount of time but the clothes are less wrinkled than those from our old dryer. The dryer is also extremely quiet. We are very happy with this purchase.

This washing machine is quiet and a lot of features, highly recommended.

After some to-and-fro-ing with Best Buy due to a previous model being misinstalled by a very subpar installation team, we got this washer in exchange, since our previous choice was no longer available. Fortunately after a lot of back and forth, we got things sorted out, Best Buy sent a much more competent installation team, and all’s well that ends well. We are very happy with this one, and love the functionality and the look! So far we have used mostly the standard programs, not played with steam or turbo wash yet, but it does a great job, is super quiet, efficient with water, and it’s nice to have the ThinQ app to check the progress of the cycle. Love the door magnet to keep it slightly ajar when not using, and prevent mold forming in the door seal. With good lighting in our laundry room, the control display is perfectly readable, so we are not experiencing the issues that other reviewers have reported. Wasn’t a great fan of the rose gold on the knob/rims, but in real life it looks quite sleek. I was also thinking a dark appliance like this might look like a big *block* in our laundry room but it’s actually “slimming” and with the matching dryer next to it, they look great, and smaller than they are. I definitely recommend this LG washer.

We love it. It cleans well and is easy to use. The clothes smell clean and fresh. No more moldy smell.

This LG ThinQ front load washer is great. It has a very large capacity and spins things very dry!

This washer is rated one of the best in Consumer Reports. Buy the totaltech if you purchase anything of value. The great part of it is that Best Buy will install and/or mount whatever. That is worth $200 right there.

Can’t beat an LG washer! Not only gets my clothes the cleanest they’ve ever gotten but the efficiency is outstanding! Would definitely recommend this washer

Great washer no problems after a month over 30 loads. I had the Maytag under warranty and it kept getting clogged. On top of that the Maytag replacements I tried had issues coming new from the factory. This washer is so much better and I recommend it.

Im very happy for my purchase I recommend this brand and the great customer service from Best Buy

Absolutely loving my washer. I can fit bigger loads. The timer is very accurate. I use less detergent and my clothes come out smelling fresh. I'm still trying to figure out all its features. But wifi set-up was easy for me. And I love since both the dryer and washer are wifi connected, the dryer will automatically set to the washer's mode when the washer is done. Fyi ,you need the lg app for its wifi feature.

The washer is quiet and very efficient. It's the perfect size for household and does a great job of cleaning all our clothes. I highly recomment this washer to everyone currently looking for a washer.

Bought this in February and like it so far. The Wi-Fi connection and the app is really nice as it notifies you when the load is complete. LG was recommended by the repair person when my old washer was having problems. Also did a lot of research on line and in store when shopping for this washer.

Happy with way machine cleans with less water. This is replacing a Samsung front loader: quieter, appears to be using less water, and was able to wash a big bedspread without twisting it up. clothes are coming out clean with less wrinkles.