Customer Ratings & Reviews

The wife and i are very happy with the washer , washing clothes are great and has a great spin cycle almost dry . Works great .

Enjoying the efficient spin cycle. Large enough for king size sheets and bedding. Easy unloading.

I have had this washing machine for two years now and I still love it. I have had a front load washing machine years ago and I hated it and when it came time to buy a new one I was not planning on getting another front load. However, I had completed a lot of research before purchasing this one and it was highly rated. I love everything about it from the delay start, the digital options, to the selection of washing options. My clothes come out clean and fresh smelling. I highly recommend this washing machine.

They should include a map of the digital display in the user's manual. Our washer arrived with at least two pin holes in the drain hose. Not fun. We ended up using E6 glue to close up the holes. Calling customer service was a waste of time.

Very happy with washer so far. Clothes come out so much cleaner than in my old Samsung front loader. No issues with smell of mildew in seal so far. I leave the door open a bit to aloow it to dry and air out. Not happy with Best Buy as there was a huge dent in the back of washer. Could not reach anyone by phone in the warehouse to see if they had a replacement and customer service could not help at all. Good luck finding someone who speaks English and can answer questions other than reading a prepopulated dialog. Luckily it did not affect the drum and my husabnd was able to pull out the dent. Hoping there will be no issues down the line.

We love our new LG washing machine. Our reliable and trusted appliance repair man that we have used for years encouraged us to buy LG, saying that he sees too many issues with other brands. We could not be happier. It is quieter than our previous washer and works even faster. I would strongly recommend!

My washing machine was over 10 years old. After a few reviews, I decided to get this washing machine, and I love it! I like the fact that I can sync it with my phone so I don’t have to go up and down 3 flights of stairs to see if laundry is done. The different settings allow for quick and efficient washes. I am now ready for the matching dryer.

It lives up to expectations and was a reasonable price. Bought the matching electric dryer. Both are quieter than the older units replaced.

I have been using this since June 24th. So far, this purchase was a simple setup, has easy functionality & washes and rings clothes out to near dry in one run (unlike my previous washer- not LG)

Super quiet. Washes big loads. Great selection of wash cycles. Very happy with this purchase.

Quite wash cycles and has good load capacity. The install was good just make sure your connections are on the same side of the washer as the hose that drains the water was shorter than our other washer so we had to slide close the the wall to get it to fit.

A good washing machine works perfectly. It has been with me for four months and works terribly and the store staff. good work

After some to-and-fro-ing with Best Buy due to a previous model being misinstalled by a very subpar installation team, we got this washer in exchange, since our previous choice was no longer available. Fortunately after a lot of back and forth, we got things sorted out, Best Buy sent a much more competent installation team, and all’s well that ends well. We are very happy with this one, and love the functionality and the look! So far we have used mostly the standard programs, not played with steam or turbo wash yet, but it does a great job, is super quiet, efficient with water, and it’s nice to have the ThinQ app to check the progress of the cycle. Love the door magnet to keep it slightly ajar when not using, and prevent mold forming in the door seal. With good lighting in our laundry room, the control display is perfectly readable, so we are not experiencing the issues that other reviewers have reported. Wasn’t a great fan of the rose gold on the knob/rims, but in real life it looks quite sleek. I was also thinking a dark appliance like this might look like a big *block* in our laundry room but it’s actually “slimming” and with the matching dryer next to it, they look great, and smaller than they are. I definitely recommend this LG washer.

We love it. It cleans well and is easy to use. The clothes smell clean and fresh. No more moldy smell.

This LG ThinQ front load washer is great. It has a very large capacity and spins things very dry!

This washing machine is quiet and a lot of features, highly recommended.

This washer is awesome. The amount of different options available for different washing needs are very diverse, and work great. We have a young child, and have been running loads almost every day since we've had it and it's been running great. No issues with clothes not being washed properly or damaging clothes

This washer is a good machine. My only issue is one of very minor in my personal case, I am unable to change the handing of this with out taking it apart. BestBuy did offer to do it before delivery but I was not sure if I would want that. This works as it should and is very simple to use. I do not use the WiFi options as that is a bit overkill for my needs.

The sales associate at Best Buy was professional, she described the features of the washer in detail. The delivery went smoothly and the gentlemen were professional as well. The washer is efficient, quiet, flexible and intelligent in its use of resources. We are very pleased.

This washer is rated one of the best in Consumer Reports. Buy the totaltech if you purchase anything of value. The great part of it is that Best Buy will install and/or mount whatever. That is worth $200 right there.