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Comp. Value: $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 3001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,001 reviews
  • Rated 5 out of 5 stars

    A washer that even gets out stubborn stains!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washables come out cleaner than my previous washer. Many options for different washing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase of a LG washer, but all of the great reviews and Consumer Reports stats can’t be wrong. We’ve had our washer for a month or two and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd LG Washer Purchased from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement LG washer. First, Stephanie, the sales manager, contacted the GEEK squad and LG to check to see if it was cost efficient to repair our first washer which I had had for over 8 years. When it was decided it was better to replace, she helped find one that was very similar in features and arranged delivery within 2 days. This washer is quick and efficient. It cleans well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer to replace a smaller set that I had pre getting married and having 3 kids. It’s pretty spacious and quick. If you are installing yourself, it’s heavy so getting it up stairs will be a two man job minimum. I also didn’t read the instructions and forgot to remove the shipping bolts. This caused my house to shake and the washer to be all a foot and a half. My kid thought Santa had arrived on our roof! After reading up, and removing the bolts, it’s very quiet. So many options that I don’t know when I’ll get to use them all. Seems to clean a ton of stuff including a king comforter with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Captain Bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer no problems after a month over 30 loads. I had the Maytag under warranty and it kept getting clogged. On top of that the Maytag replacements I tried had issues coming new from the factory. This washer is so much better and I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! It cleans really well and is so quiet compared to my old one. The clothes don’t have to be dried as long in my dryer either. I also love the feature that allows you to drain excess water using a hose in the front of the washer. I keep the door open and drain the hose about once a week so I don’t have any problems with my clothes getting a musty smell. The only thing I wish was different is this version doesn’t have a light in the inside to see, but it’s not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart Front Load Washing Machine.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washing machine for two years now and I still love it. I have had a front load washing machine years ago and I hated it and when it came time to buy a new one I was not planning on getting another front load. However, I had completed a lot of research before purchasing this one and it was highly rated. I love everything about it from the delay start, the digital options, to the selection of washing options. My clothes come out clean and fresh smelling. I highly recommend this washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG is very much like the Sears Kenmore Elite that it replaced. The old washing machine served us well and I am hoping for a similar result from this new LG. My experience with Best Buy was very good from the initial purchase through the delivery process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Works well and spins clothes nearly dry

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new machine. Runs very quietly and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer a lot! it's efficient -- and the cycle seems like it completes faster than our previous washer. It also spins nicely and rids of excess water effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product, Greater Service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Front Load LG replaces 18 year old Kenmore Elite. It is very easy (intuitive) to use, Cleans Clothes very well, and is relatively Quiet in all modes. We like the new Cleaning Cycle. Excellent Idea. And most of All, we really liked the nice man at the Best Buy Store who helped us AFTER we decided to purchase to get even more discounts on price. Hats off to LG and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect family washing machine!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply a great washing machine, all features included make for easy and effective washes. Quick wash and normal are mostly used for our family, but even the normal mode detects how much it’s washing and applies settings/time. Always does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with way machine cleans with less water. This is replacing a Samsung front loader: quieter, appears to be using less water, and was able to wash a big bedspread without twisting it up. clothes are coming out clean with less wrinkles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine we have ever owned, quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG. I’ve had no problems with it. It’s quiet and does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the value for the price. Good looking and functions well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to close the door twice every time because it’s hard to catch the lock. Also, not easy to read the buttons for the cycles. Clothes are sometimes soaked after a wash. My older model was better.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity that cleans clothes rather quickly. It does makes some soft noises during operation, but certainly not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our LG is a great washer and we highly recommend i

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is quiet and very efficient. It's the perfect size for household and does a great job of cleaning all our clothes. I highly recomment this washer to everyone currently looking for a washer.

    I would recommend this to a friend