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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3046 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,046 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This LG washer has worked great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer has worked great and has been a life saver for my big family. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fast and very efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and no make any noise its very fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet laundry day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is so quiet you hardly notice it is running. This was a great purchase making laundry day enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine quick and different options for your different needs, the whole family is inspired to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of cycles many normal people wont use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had a clothing YouTube channel and I work in IT. My job is frequently un weathouses where it is filthy. The machine gets out cloyhs clean. But many of the options use warm or hot water where the clothing calles for cold. Also many of the clothes that my wife gets today is handwash which is only available. through the download section. The control panel is hard to see if tour raller than about 5'2" or so. As i am close to 6' i frequently have to get down on one knee to see all the buttons and what thay say.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new washer. Quiet, large capacity, many options, cleans well. Best Buy Geek Squad great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Geeat Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my previous washer 15 years I didnt realize how much technology had changed on washers, I am extremely please with this washer for numerous reasons there are many options 2 features I like most is steam which cleans my clothes really good and this machine is extremely quiet.Got it on sale so the price was good...Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After struggling for way too long with my top loader, I finally got an efficient and fast machine. I really didn't want to replace my previous machine since it was practically new, but I could not stand the waiting for up to 2 hours to complete a basic cycle. My washer is actually faster than my drier now!! Almost a joy to do the laundry! Make sure to measure your space though. This machine in bigger front to back than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cleans Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't set up the steam function because hose was too far away but that is not much of a loss for me. I have a bit of trouble figuring out the controls but when I just let the machine figure it out on the normal cycle it seems to work fine. I'm just used to old style simple non digital controls

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, clean, and beautiful! I love the versatility of wash cycles available. Tub clean feature will keep it smelling fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we finally went with a front loader and so happy we purchased an LG washer. My wife is ecstatic and so pleased with the capacity and the fact that it takes so much less time. Everything from purchasing the washer at Best Buy, to the great delivery and installation , to the ease of operation, has been excellent. Very happy with LG and very happy with Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Installation, Smell

    Rated 4 out of 5 stars

    Turbo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far mostly good. Install was horrible, and metallic smell present for first 10-20 washes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Large Capacity Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely Love this new washing machine. We were actually able to wash our Quilted Bedspread which we usually have to take the laundromat and use one of the Giant machines becuse it was always just too big for our machine(s) at home, but we were able to wash it in our new machine and it came out great. Just so many other features including how Quiet it is. So glad we upgraded to the LG.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer is good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 3 different sets of front loaders over the years. Maytag, LG and Samsung. I’d place the lg for quietest at the top. Cleaning ability and overall features, pretty solid. I still prefer the Maytag overall. The LG is better than the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    LG 4.5 Cu Ft Washer WM4000HWA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an 18 year old top load Whirlpool. Still getting used to the front load machine and the controls. Machine has done as advertised. Happy that the cycle times are much quicker than expected. The speed of the spin cycle is so fast that the clothes come out almost damp, which cuts down on drying time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    works good , very quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works good , surprisingly very quiet, we like it !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plenty of horsepower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice, very intuitive, and easy to use. It’s also really cool that you can connect to the WiFi and the app lets you know the wash cycle is over.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great Technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, multiple cycles to clean your garments… steam setting and disinfect cycles… the best… THINKQ… ready out the box easy to set and program, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I've made in a while...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer/dryer combo from LG. There are many settings that help tailor each load to how dirty the laundry is and it's material. The design is sleek and makes my unfinished basement look great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG makes great appliances... period.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality design and easy to use. It's great that it connects to the app, along with the matching LG dryer. My wife was able to select the settings herself the other night from her office after I loaded the clothes into the washer. Love it!

    I would recommend this to a friend