Customer Ratings & Reviews

Purchased as a replacement for a similar Model that was unrepairable after only 3 years. Hoping this model lasts longer. Slightly smaller capacity than our old LG washer. Features are better. Turbowash leads to shorter cycles, which is wonderful! So far so good!

Great washer/dryer set. Does it's job well. Reasonably quiet, and has a convenient built-in soap loading measurement so no more dripping measuring cups! YAY

It’s an excellent washer and performs well. It’s very cool looking too.

This washer is awesome. The ThinQSpp lets me know when my laundry has finished and ready to put in the dryer.

Very good product. Quite a number of cycles and very quite operation.

Super quiet, easy to use, efficient. We run our washer practically everyday and I love that this machine has so many options, specially that it lets me do "spin only" when I need.

Beautiful design and works wonderful!! I bought the Dryer too.

I did a lot of research before purchasing. I went with this one due to price, brand, and customer reviews. I've bought LG for over 10yrs, the reliability and durability is unbeatable. Washer is quiet, quick and efficient. The spin cycle dang near dries the clothes. Has planty of space for bed comforters and so forth. Installation and connecting is easy, though washer is heavy.

The washer is very straight forward and easy to use. I love the metallic color since it looks like a dark stainless steel.

Absolutely love my LG washer. Delivery was seemless. Thanks Best Buy

This washer replaced my 17 y/o (and still working) washer. It is extremely quiet, even during the spin. The only downside is that the picture shows the inside of the drum whereas it actually is smoked colored instead of clear so I cannot actually see inside the drum! 1/2 the fun of a front loader is watching the workings inside.

I purchased an LG Washing Machine Model# WM4000HWA on 11/29/24. On 1/7/25, the inner glass door on the unit spontaneously and completely shattered. The unit was not in use at the time when I heard a loud crashing sound and went to the unit and found broken glass on the floor and inside the machine. I immediately contacted LG Customer Service, and they refused to cover the damage under the manufacturer’s warranty and claimed it was our fault. LG claimed the damage was caused by how we used the machine, but for the 41 days we had the machine, it was probably used a dozen times with very typical clothing loads.

I got the corresponding dryer to this washer and couldn’t be happier with the combo. After using hand me downs for years it’s nice to be using a brand new washer/dryer combo. It’s very sleek and I’ve been impressed with all of the settings on it. I don’t see any signs of molding or any other issues that usually occur with a front loading washer. Great purchase.

I originally order washer dryer…it was delivered on time however dryer was the wrong item (my mistake). The best buy team from my orders, reorder, installations, delivery and rescheduling made it so easy. They were with me every step of the way. i love the notices i receive before the delivery and installer arrives! Love the features of my new machine! Love Love Love

We like this washer. Replaced an electrolux we had for 12 years. Large capacity.

Very quiet, myriad of options and does a great job.

Easy to use and does an outstanding job. Easy to clean too.

Great washer, efficient and quiet. Good value when on sale.

I love how quiet the cycles run! My previous washer was so loud that is would cause the room to shake so this was a top priority for me. So far, I love everything about this washer!

Amazing! I have used lg washer and dryer 4 the past twenty two years… but.. this twenty five Model, steam cleaner and whites.wow.