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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 2925 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,925 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Front-Load Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the LG washing machine. Runs quietly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet the cycles run! My previous washer was so loud that is would cause the room to shake so this was a top priority for me. So far, I love everything about this washer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to close the door twice every time because it’s hard to catch the lock. Also, not easy to read the buttons for the cycles. Clothes are sometimes soaked after a wash. My older model was better.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Cleanse very well and easy to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHAT A MACHINE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very efficient machine. I pared it with an LG dryer. Using the LG ThinQ app and it informs me when either machine has finished a load. The dryer then automatically sets a drying recommendation for the load coming out of the washer. The water and energy savings were immediately noticed. The clothes are noticeably cleaner. VERY HAPPY with the LG Washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Front Load Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding washing machine; it has state of the art programming and washes clothes faster, using less laundry soap, that other convention front-load washers. My wife and I would highly recommend this model front-load washer to anyone in the market for an effective, efficient washing machine. We got ours at Best Buys at a reasonable price for a washer of this high quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not have Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems to be a good washer, it’s quiet and washes clothes well. But DO NOT have Best Buy install appliances, the guys that came to install the washer literally threw it in the spot and connected it and left. They didn’t level the washer and made a mess with the water connecting it. When I turned on the washer it was jumping around because it was not level. I contacted Best Buy and tried to have them come back to install it correctly but customer support said they couldn’t have anyone out till 3 weeks. So I paid another company to come out the next day and install it correctly.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with your LG Washer (WM4000HBA) model. It’s great to hear that the unit itself is quiet and washes well, and we recognize how important proper installation is for smooth operation.

      One helpful step is to confirm the washer is level on all four corners by adjusting the leveling feet until the unit does not rock when gently pushed. Running a test cycle without laundry can also help verify whether the drum remains stable after adjustments. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-how-to-level-an-lg-front-load-washing-machine--1337722869465 and https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. If you’d like us to assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help directly. ^Juvy LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Love all the features included in the different wash cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As it says, it is a high efficiency clothes washer. Works great and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its been great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that is energy saver and also that you can connect it to your phone while doing pther things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big big fan of this brand and great product for washing clothes, they clean very quickly and are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life's Good with LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have this in the house! Replaced a failing Kenmore after 19 years... highly rated by Consumer Reports and by us so far too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliances!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design and works wonderful!! I bought the Dryer too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Quite a number of cycles and very quite operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG steam washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 15-year-old LG washer with this one. Great features for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new front loader!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaced my 17 y/o (and still working) washer. It is extremely quiet, even during the spin. The only downside is that the picture shows the inside of the drum whereas it actually is smoked colored instead of clear so I cannot actually see inside the drum! 1/2 the fun of a front loader is watching the workings inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing. I went with this one due to price, brand, and customer reviews. I've bought LG for over 10yrs, the reliability and durability is unbeatable. Washer is quiet, quick and efficient. The spin cycle dang near dries the clothes. Has planty of space for bed comforters and so forth. Installation and connecting is easy, though washer is heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cleans clothes fantastic. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient unit. No noisy. Clothes come out clean even on short programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer Best buy best price and service

    I would recommend this to a friend