Customer Ratings & Reviews

Fast response to replacing our washer under warranty Professional installers I highly recommend Best Buy for appliances and there extended warranty

I love my new front load LG washer! I have confidence that all items in the load are being equally washed and tumbled within, unlike my previous top load washer in which items barely moved about. One of the features that sold me on this unit was having a “fast” wash setting for those occasional times when I need to freshen up clothes that weren’t worn very long. I also wanted a washer that had a countdown timer, which this has. Also, I love its size for washing larger items! So far, so good!

Very fast wash cycles with the turbo wash, like 30 minutes per cycle. Owned it about a month so we'll see about reliability. But very nice features, take the time to set it up on your phone, wife was giddy when I found the handwash cycle on downloads. My only beef would be the manual doesnt explain much about the cycles and ways to change them.

I only had this washer for a few weeks, but it works great. The washer is very quiet. The gasket around the door opening has weep holes to drain water from inside the gasket. You still need to leave the washer door open for proper drying of gasket and to prevent mold.

LG did a great job with this washing machine! I have been using of a month and I am thrilled with this LG machine!

The woman at Best Buy was very helpful and pleasant. The two men tge delivered and installed the machine were also very helpful and friendly

Excellent machine. Replaced like machine that was about 10 years old and still functioning perfectly. Purchased due to water leakage suspected in older washer that turned out to be incorrect and the washer still operated perfectly. Leak was a stopped up drain line in the wall. These are excellent products delivering custom operating selections.

Great LG washer. Little more noisy then the older model but, still works well.

It’s been 2 weeks but I love it. I was scared of other reviews but let’s hope it holds up!

I have been using this since June 24th. So far, this purchase was a simple setup, has easy functionality & washes and rings clothes out to near dry in one run (unlike my previous washer- not LG)

Love my washer and dryer Best buy best price and service

They should include a map of the digital display in the user's manual. Our washer arrived with at least two pin holes in the drain hose. Not fun. We ended up using E6 glue to close up the holes. Calling customer service was a waste of time.

Happy to have this in the house! Replaced a failing Kenmore after 19 years... highly rated by Consumer Reports and by us so far too!!

Easy to use and works well for all types of clothes

So quiet and has a large load capacity which all my Airbnb guests are loving! My old LG quit (after 18 years!) so I found this on "open box" and got a great deal at Best Buy on it. So happy with it now!

I bought this washer with the matching dryer. The versatility is very fascinating with cycles for just about every imaginable situation. My only complaint is that communication with the app is not always reliable. It does not always alert me when a cycle is done. One little bit of advice on placement - the washer door opens to the left, the dryer door to the right (but can be switched). If possible, place the dryer to the right of the washer for easy transfer of your load.

Love this new machine. Works great and it’s quite.

I recently bought a set of LG washer & dryer and so far happy with both! I have used them about 4 times by now and happy with the result. Hint: always leave the door of the washer open for air to flow in and that’s one thing to always remember.

LG products are awesome. Washer saves water, and cleans clothes very well.

Love the size and the large variety of settings. Not sure remote start is beneficial because you still have to do all the steps prior to setting remote start. If you’re buying, I definitely recommend getting the pedestals! Delivery and setup experience was great!