Customer Ratings & Reviews
- Model:
- WM4000HBA
- |
- SKU:
- 6419620
Customer reviews
Rating 4.7 out of 5 stars with 2925 reviews
(2,925 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
NICE BUT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gets only 3 stars because it is a replacement washer. My previous model stop working less than 5 years. WOW! With the price of these, they should at least last for 10 years. Although the motor has the warranty, with labor it was not worth repairing and we were told 5 plus months for parts. So that basically invalidates the warranty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read your feedback, and we apologize that the LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence did not meet your expectations and caused you inconvenience. Your feedback holds significant value for us as it aids in maintaining a fresh perspective that guides us toward enhancing our services and shaping future product developments. We'd also like to get a full view of your concern. To do so, please send us a private message on Facebook or Twitter using @LGUSSupport. It will be our pleasure to assist you. -Shae
Rated 5 out of 5 stars
Wonderful Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really liking this washer so far. It functions quietly, smoothly, quickly, and has a built in mode for just about everything you could think. We do not utilize the smart things feature, and don't feel like we are missing anything. It makes it very evident that we need a new dryer as well (we can do two loads of laundry in the time it takes our dryer to finish one cycle).
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Am very happy with purchase. Transitioned from top loader machine over ten years old. Laundry comes out so clean and I love how efficient this machine is. Only draw back is amount of time it takes to do one load, but because of efficiency, less loads required, and end result, it’s totally worth it.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washer, I appreciate the features and different cycles. My wife loves the app.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
JR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features are better than the last washer we had
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Very satisfied with new washer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet machine with a huge tub. I am very satisfied with this purchase. Lots of buttons... YouTube to the rescue! The only surprise was that the machine runs a lot longer than our old machine. Try Speed Wash setting if you're in a hurry.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit as a companion to the dryer and I couldn’t be more pleased. The cycle times are much faster than I had led to be believed for a front load washer. Again both reviews as well as the fact that two close friends also have this model sealed the deal. Quite a change from my forty year old sears washer/ dryer.
I would recommend this to a friendRated 5 out of 5 stars
Excellent washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new LG washer. It does an excellent job cleaning and is much quieter than our old front loader. We like having the TurboSteam option for sheets and such even though that cycle is quite long. The other cycle times are much shorter than before. The only catch is that the finish scratches very easily, so don't set your detergent bottle on top! Overall, we are very satisfied. Note: our washer is not on the internet and we have no intention of ever using the app. So far that has not caused any problems or limitations for us.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Very Efficient and Value for Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This really lives up to the hype. Quiet and very efficient.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Great Choice for this LG Washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been over 1 month of usage, and I am very happy with the functionality of this washer. Works Great and love all the settings. Clothes come out drier and have no complaints at all. I still have to review the instructions for all the things is does. There are some complaints out there from others and maybe they have legitimate reasons, but I'm assuming that a lot of us who think positively about it do not take the time to comment.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good Reliable washer. Love how much it safe is in water. Very quick and it washes amazing.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
But far the best for its price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had for about a year now and I recommend this washer
I would recommend this to a friendRated 5 out of 5 stars
Love doing laundry now with this washer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a very good job of cleaning the clothes. with previous washer when I wash rugs it would take days to dry it when hang dry as recommended but with this new washer rugs dry quickly and same with towels as well. Normal cycle is very quick and very efficient in getting the job done. Love the turbo wash option as well.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Love my new LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! I’ve had it now for a month, and I’m really loving all the additional settings including the allergiene setting! It also is larger than my previous LG front load, purchased in 2009, so I’m finding I have fewer loads of laundry to do each week.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Extremely satisfied
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and manages energy consumption very well
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
LG washer and dryer highest rated Consumer Reports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was to replace a 5 year old LG washer model that looks identical to the new washer except for color. The old washer was still working with no repairs. I decided to replace both LG washer and dryer, due to old LG dryer requiring a second $600 repair.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mom! Super easy, affordable and efficient
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Quiet efficient washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, efficient, quick cycle very useful. Happy so far.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Great Washing Machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer a few weeks now and I cannot believe how much LG has improved this unit. I had an older model from 2008. It finally reached a point that I could not easily repair it affordably. So I bought this newer model based on reviews. Well, I am not disappointed. It is SO much quieter than the older unit even before it turned into a freight train. This one is quiet, calm, and it works great. I have not tried the wifi feature yet, but I will need to. I can no longer hear when it is done with a load of laundry :) It was pretty much plug and play in that it worked very similar to the older model controls-wise. This one has more features that I will explore further, but it took no time to get laundry going again. The guys that came out and installed were great. They were quick and verified everything before they started. Excellent job Best Buy.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 4 out of 5 stars
Good Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason it won't update and synch to its app, like the dryer I bought with it, but overall loving this purchase. Quiet, good on fabrics. Way better than my last washer.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend






































