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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 2925 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,925 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Liking the new washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a month now and have done many washes, So far so good! I enjoy the shorter length of time for the normal wash. The machine is also quiet. I do not use the wifi though I set it up. Lots of bells and whistles that I'm still learning about. Nice to know it's there if I ever want to use them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shameless LG and Rocking Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG Washer makes a noise during the Rinse Cyle. Our first unit made an extremely loud noise, making the top floor virtually shake. It’s a fault in this model that LG probably does not even acknowledge. Best Buy referred me to LG for service and after wasting a bunch of hours and them not showing up on an appointment, Best Buy helped out - came in checked the unit and recommended a replacement since it was within 60 days. The new machine also makes a noise in the rinse cycle but it is way more tolerable and does not shake our house and top floor. I lost all respect for LG and gained a lot for Best Buy, which is why I am giving a rating o 4. Thank you Best Buy and shame on you LG.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love my new washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it cleans the clothes better than our old machine which I thought cleaned the clothes pretty good. It washes the load much faster also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality cleaning with steam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning and shorter cycles with the steam add on. Love the capacity and getting notifications via WiFi that the load is done. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well they came dropped it off and installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Super quiet! Easy to use. Sharp look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes washer - excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research and chose this model - which has turned out very well indeed. The price was good and the return options also very good (tho' I did not need to use them) Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works effortlessly. I am impressed with how quiet it runs. The controls are positive and easy to understand. The tub is larger than my old machine. This makes it a little more difficult to bend down and reach the back when unloading. I am 6’02” and shorter persons may not have this minor inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and smart sensor!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, replaced my Samsung which broke again! LG washer are awesome, their sensor to determine the amount of time to wash the load is great and spot on based on what is in the washer. It’s not defaulting to 1 hour everytime.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Giod washer machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer machine for a decent price. It is huge so it can fit a big load. I have a king size bed so I wash my heavy blanket and it fits. Many programs are available. Ot has an option where you can turn it on through wjfi or your phone but i didnt use that option yet so i don't know how it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well! But clothing, particularly sheets are badly twisted in the final cycle making items difficult to remove. This is a design issue. Our previous Samsung washer has solved that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the bells and whistles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a span of 3 months I had a GE, a Samsung and this LG model. The GE didnt seem very solid and was hard to get the clothes out. The Samsung just didnt get the clothes clean... THIS LG is AWESOME. My clothes are coming out clean and well rinsed. Very solid machine, high quality

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with this washing machine. The clothes do not get all tangled like in my previous one. They do not wrinkle as much. This machine is so quiet one can even tell is running.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Another impressive LG apppliance.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this washer. Really does a load of laundry in 30min instead of my old LG that would take 1 hr for the same load. This washer is quite a bit quieter as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Quiet and very efficient. Turbo wash says 31 minutes and it takes 31 minutes.. My last washing machine would take almost an hour on quick wash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 15 year old LG washer. I like the machine. Different settings make for cleaner laundry. The only reason I did not give it 5 stars is because the door catch where the door closes and locks into the body of the washer is plastic. To me, it seems they went cheap on this item and may not stand up to the rigors of the door opening and closing. I do like the wifi connectability. I know, I thought the same thing. WHY? Well, being connected, it reminded me after 30 washes, to clean the drum. My old machine failed because of deteriorating bearings because of soap buildup. If this helps keep this machine running for 5 extra years, it's a good feature to have.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG best washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves and girls love it. There is so much difference between the Kenmore and the LG. It is so quiet you can hardly hear it run. The music it plays when it is done is a lot better than the beeper. It plays music just like our new LG Dishwasher. When our LG dryer quits we are going to by another LG dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we've only used the washer 5 or 6 times so far, it works well and doesn''t make excessive noise. It also plays a nice little tune when the cycle is over. We haven't used any of the "smart" functions and probably won't since it seems unduly complicated for our needs. Otherwise it seems great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable washer and dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new stackables. The Geek squad did a great job installing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG front load washer is easy to use and works well.

    I would recommend this to a friend