Customer Ratings & Reviews
- Model:
- WM4000HBA
- |
- SKU:
- 6419620
Customer reviews
Rating 4.7 out of 5 stars with 3001 reviews
(3,001 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Smell
Rated 1 out of 5 stars
Don't believe the high ratings!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on June 14, 2021 I would not recommend this washer. I wouldn't even recommend getting a front loader if you can avoid it. I had to purchase the front loader because I am short and my last washer was the one that doesn't have the agitator, just a flat drum on the bottom that rips your cloths to pieces. The only way I can describe this washer is when it's washing, is it sounds like a 747 - yes, the airplane. It is so loud!! This washer is way to harsh on the cloths no matter what setting. I leave the door open after every wash and wipe the seal and it still stinks. I put a load in at 8:00am, went to switch out at 12:30 and the cloths already had the funky smell on it. The tray ALWAYS has left over residue of soap or softner left in it. WHY??? I barely put any in it!! Very disappointed in this washer. I've been doing laundry for 30 years, I use great products for my cloths so I know a good washer from a piece of junk. This is a piece of junk. I don't care how many options it has. You don't need them, and you will never use them. Cold, hot, warm - heavy duty, normal, delicate. That's all you need. Save your money. I didn't want to get a Samsung, because I know first hand home appliances is not their forte. But I'm wishing I would've just taken a chance. Practically half the price than this stinky, loud, monstrous thing I'm stuck with! And delivery was a joke! They would NOT balance it, they were mad because they had to relocate my old washer, and they put the hoses on the wrong spigot, so hot was on cold and cold was on hot. Mind you, I paid for them to do this!! ugh!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Noise level
Rated 5 out of 5 stars
LG made it specially for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG really outdid themselves with this product. Super High Quality and Quiet. After a month of use, I would never consider anything else. Makes washing so easy for the entire family.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! Returned a Whirlpool washer and replaced it with this one. Haven't had any issues with it, easy to use and has lots of great features. Works well with large loads even on regular cycle.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality, extremely quiet, intelligent process, economical, energy bill low to 30%, I recommend it
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
LG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer. Was featured on Consumer Reports top 5 list. Several choices for wash cycles - definitely italy more than I'll need or use.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Good so far
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Nice set of wash cycles and fit on my old LG stand. Old one kept having problems with the bearings and i was tired of replacing them. Hopefully this one will not have the same problem.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer! I've used every cycle except steam so far and I'm very happy with option of cycles.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm wowed by this washer. I went from using one whole scoop of Tide per load to using 2 Tbsp., and from using 1 lid full of Downy to 2 Tbsp.! This washer spins the clothes so well that my drying time is cut in half.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the matching units. They work very well and seem vastly superior to our old units, that weren't that old.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love my new washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks really nice and I love how simple it is to use
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love my washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer it’s so easy to use ❤️ I love that I can do large loads or small so easy to operate. It was easy to install no smell and everything washes no dry spots on my clothing like the top loaders
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 4 out of 5 stars
Works well, but the smart features stink
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works great, cleans clothes better than our last Whirlpool and is exceptionally quiet. My only real complaint is with the ThinQ smart function. I wasn’t really looking for this feature but it’s nice when it notifies you that a load is done. It would be great if it was marginally reliable. It’s not. The Rssi on my phone in the laundry room is generally in the low -40s but the washer and dryer can never reliably maintain a connection. The dryer manages to notify me a load has finished 75% of the time. The washer hasn’t been able to do this 10% of the time. If you’re buying this unit for the smart feature, look elsewhere. Do a Google search. The smart features of these units don’t work for anybody.
I would recommend this to a friendRated 5 out of 5 stars
Great so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything has been great. I am looking into buying the bottom drawers as I am 5’9 and when doing multiple loads it starts to hurt my back since it’s close to the floor. Washes great and drys fast.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Quiet & Quick
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer does an excellent job and is very quiet.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Looks good, Works good too!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this for almost 6 months and am very happy with this. There are enough settings to meet my varied washing needs. The allergen and steam option is my favorite setting. Being able to be notified via my iPhone/watch when washing is complete is a small but very useful bonus. Just a little expensive though...
I would recommend this to a friendRated 4 out of 5 stars
Great set!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer dryer set is high quality and I love them! The only downside it is does not handle as big of loads as my previous top loading washer did... which surprised me a bit because they both report the same cubit feet and load size. Still no regrets, I did HOURS of research on what set is the best and I his was highly rated on Consumer Reports. I would recommend leaving the washer door open after EVERY load or the water stays inside and molds easily. Airing it out is working well so far. Great company and washer dryer set! Hoping they last many years as quality of all electronics seems to go down over the years in regard to household appliances.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both the machine and the dryer work perfectly. The clothes come out clean. They are energy efficient and extremely quiet which is good because they are in a town home where the laundry is close to the living room.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, Quiet, and does a really great job. I washed a blanket I've had on my sofa for several years and it came out looking almost new. I was shocked.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Super LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW what a great washer really cleans my cloths, towels,& sheets smell good too.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Long lasting LGs.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've use LG washers for yeads. Ensure the loaded dryers and it lasts for years. This unit is very functional and easy to use. Ensure you turn off eco mode for normal or it does not dry (just air).
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend






































