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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 2966 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,966 reviews
  • Rated 5 out of 5 stars

    Solid as a rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. A real work horse for my large family!!! Would recommend. Fast.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 12 year old washer and dryer, this LG is Smart, quick, and quiet, great experience so far, I even downloaded the app and it tells me when the clothes are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Los of options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think i would care abiut the wifi connectivity but it is nice having alexa notify ehen a load is done sibit can be swapped over. It gets clothes suoer dry if toy di fast spin and there are a lot of controls so you can really dial in the options. I like that it uses so kittle water as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extended warrenty...these machines are not meant to last. Last LG washer lasted 5 years then needed $575.00 repair...so bought new instead. Works fine.....would have bought a less costly LG but couldn't wait for their back order. Works no better than my last LG that was a less $$ model.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Washer replacement purchased from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. State of the art technology. Very happy with our decision to purchase this unit

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this full size washer. Uses less water, is so quiet, and so many choices for what you need washed. Digital and can start remotely with Wi-Fi. Looks nice, too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, as recommended by Consumer Reports. Super quiet.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Rated 4 out of 5 stars

    Good washer - small detergent dispenser

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine has worked well so far but it has only been a couple months. The only challenge is that the detergent dispenser is only big enough for one load of laundry. This means it needs to be filled for every wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our old one and its working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I. Love the color of my washing machine. My cloths are coming out so much cleaner than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the most stylish looking but a great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the set for a month now and we have ABSOLUTELY NOTHING BAD to say about the washer or matching dryer. We've had Kenmore appliances for the last 15 years (2 sets of W & D) and we had very little issues with them. So since LG makes Kenmore this was a natural upgrade. All our tvs and sound bars are LG so when we connected the new W & D to our phones via the LG Thin Q app we were suprised when the end of a wash or dry was completed it was announced on the television screen as well as our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing machine.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love it, i like it too. Las washing machine was pretty bad. We got this one last year, my wife love the machine. She is so happy with it. It is save a lot of time. We can process all the laundry from a week in few cycles of it. Great to have.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large drum--able to fit in lots of clothes and towels. Works quickly. Very quiet. Clothes seem really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern-elegant- sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer set is so nice and works so well! It has a very modern and elegant look and we get compliments a lot. It has really nice features on it as well and feels extremely sturdy when opening and shutting the doors!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet operation! Washes all loads well. I like the different options and the ability to change them each time I do a load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these before and I love them. Glad I purchased again. I’ve only done a few loads and it’s been great. Also I washed my Roku remote and it still works lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Speedy, efficient, easy to use. Looks great as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the upgraded version that we previously purchased. Controls are easy to read and it gets clothes clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and compatible dryer and both appliances work well and as advertised. Very happy with both appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat LG customer, happy again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our almost 11 year old LG washer with the new and improved version and we are very happy. Many more features and so much quieter. Very happy with our purchase

    I would recommend this to a friend