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Customer Ratings & Reviews

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Comp. Value: $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 3001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,001 reviews
  • Rated 4 out of 5 stars

    LG ThinQ Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only owned for about a month. The wash cycle is very fast compared to our normal washer. Love that it connects to WiFi and notifies us when wash is done and washer needs cleaned. Our old one was an LG as well and lasted 18 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine ! Really fast, efficient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic washer. Literally does everything for you. Look for open box deals, as they are usually only cosmetic. We got ours for half price and it was brand new (just a dent on the side). Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever is cleans my clothes super well and it's quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my washer and dryer although I do miss load and go from my previous set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our washer after coming home from vacation and discovering our old washer would not spin our clothes. The washer was delivered and installed within 48 hours. Cleans clothes super quick. Very pleased thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of old LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Like the Old One. BestBuy deliver on time, professional service personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer if you're looking for a new one!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic. It uses less water than a top-loader, has wireless connectivity that allows it to tell me when a wash cycle is completed, and it is highly rated by Consumer Reports. A+ product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful washer with spacious interior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer with spacious interior. Hope it lasts long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I am set on Wi-Fi on the washer and dryer and also can’t start with my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machine. It has many washing options and cleans well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it for a month. So far good. Does a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, but when using tide pods the casing gets stuck in they detergent tray

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Very happy with it. Simple to use. Looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer...very efficient and works great! Very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing smart washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome highly intelligent washer. you put the clothes in turn it on and it (I guess) weights how many lbs. by rolling back and forth a couple times. Then it adds the right amount of water for the load. Washing them excellently. I can start the load from anywhere, it will also tell me when it's done, through the app. Pretty amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is The Best Buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales staff; knowledgeable and friendly. Love my washer. Waiting on my dryer. I’m a solid customer for Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gg

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the machines is working poperly and the service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before i buy this washer, I had talked with a bunch of my friend. They all recommended LG products. Then I checked consumer report site and found out that this washer and dryers are among the Top ones. It is about 7 months I’m using it. Very happy about my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Operaror

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer as a combo LG for our investment property at a very good price taking advantage of Best Buy Labor Day discounts and when we tested out, we were very surprised with its smoothness and various available settings. We are sure our incoming tenants will be happy to enjoy it.

    I would recommend this to a friend