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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,929 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I love the stack option the best. I have so much more room in my laundry area. My clothes seem to be a lot cleaner and it has so many cycles to choose from. ❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing smart washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome highly intelligent washer. you put the clothes in turn it on and it (I guess) weights how many lbs. by rolling back and forth a couple times. Then it adds the right amount of water for the load. Washing them excellently. I can start the load from anywhere, it will also tell me when it's done, through the app. Pretty amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer...very efficient and works great! Very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Both the washer and dryer are extremely quiet, wash and dry amazingly well. Clothes come out feeling obviously soft and clean. The two together talk, meaning the washer will adjust to the load so no wasted water, and then the dryer adjusts to that same load so not to over dry clothes longer than needed. All in all, great pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second set of LG washer and dryer, we enjoyed a long lasting quality with our first set. LG appliances are RELIABLE and cost effective. Yeah Best Buy customer service was fantastic, the representative did everything possible to het the units delivered on the short time we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It really get clothes clean. I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far easy to use and clothes are coming out clean and great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Color not correct

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good works fine. I would give the rating based on the marketing of this as black steel color is just a charcoal gray. This is the same color as the other LG but with a black door. So if looking for black pass on this.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Macine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works well and is quiet and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best washer we have owned. I thought my clothing and linens were being cleaned before. Boy was I wrong! If you want your blankets, towels, and clothes to feel like you just bought them this is the machine for you. Its so quiet it doesn't wake the baby even on spin cycle. LG you guys rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine and installation. Workers were knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, though the controls are a bit confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather impressed with this washer. Although I wish it was a little quicker in certain modes (my top-loading one was much faster). I really am in love with the delay wash feature. It allows me to time out my wash cycles to when I get home in the evening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth the upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to our old washer and dryers, these really blow them out of the water! (Pun included) I am happy with these devices and would recommend it especially as the app is so intuitive and helpful! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation washer with similar functions to what we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, reliable, lots of features, good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful appliance!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this washer with the pedestal. We generally purchase Samsung appliances, however after comparing it to the closest Samsung model, we chose to purchase it. We've only had it for a few days now, however so far, it's great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy, Needed to purchase it on a whim. But certainly not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Packed with features and big capacity!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd set of LG washer/dryer we purchased over the years moving into a new home. Did not disappoint! The large capacity allows for even a King size comforter to fit. Noticed a big upgrade in the cycles and washing action. Clothes come out clean and free of detergent thanks to improved rinsing action.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Installer not so good. They refused to finish installation because it’s too close to dryer

    I would recommend this to a friend