Customer Ratings & Reviews
- Model:
- WM4000HBA
- |
- SKU:
- 6419620
Customer reviews
Rating 4.7 out of 5 stars with 2966 reviews
(2,966 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new LG HE washer and dryer set. The washer wouldn't dispence fabrics softener from the first day it was installed which I thought may be user error even though I have had two other sets dating back to 2012. The dryer just started making a vibration noise. After over an hour and a half dealing with LG tech support they tried convincing me it sounds normal. Then why did the noise just start and why have my other units never sounded like this? They said I would be charged for them to repair my two month old unit that is under warrant. Would not recommend buying LG anymore! Clearly they are now making trash like most of the manufacturers out there and they don't want to warranty their issues
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, TheodoreH. Thank you for sharing your experience with your LG High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence (Black Steel). We understand that the unit didn't meet your expectations due to the fabric softener dispenser issue and the new vibration noise coming from the dryer. We also understand your inquiry regarding your recent interaction with our technical support team about the warranty and potential service charges.
https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34
Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
Washer Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and energy efficient, highly recommend this washer.
I would recommend this to a friendRated 5 out of 5 stars
Great washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Both the washer and dryer are extremely quiet, wash and dry amazingly well. Clothes come out feeling obviously soft and clean. The two together talk, meaning the washer will adjust to the load so no wasted water, and then the dryer adjusts to that same load so not to over dry clothes longer than needed. All in all, great pair.
I would recommend this to a friendRated 5 out of 5 stars
LG Thinq Front Loading smart washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our LG thinq front loading smart washer. Connect to wifi and thinq app and operate remotely. Get notifications when completed washing and other notifications.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 4 out of 5 stars
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine washes well. The only reason I didn't give this a 5 is the price. It is a little expensive when adding the much needed riser.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far easy to use and clothes are coming out clean and great!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!! It really get clothes clean. I recommend it!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a wonderful product last when I had last 20+ years
I would recommend this to a friendRated 5 out of 5 stars
Reliable appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second set of LG washer and dryer, we enjoyed a long lasting quality with our first set. LG appliances are RELIABLE and cost effective. Yeah Best Buy customer service was fantastic, the representative did everything possible to het the units delivered on the short time we had.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Loan Kim Tran
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite and great product. I bought it to replace my 16 year old LG machine.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Macine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, works well and is quiet and efficient
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Add a title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great nice clean clothes. Plenty ot cycles to choose from without having a stupid crazy amount. I just waited for it to go on sale to get the value. Ask.me about value 5 years from now.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this washer and love the bluetooth/Alexa feature!
I would recommend this to a friendRated 5 out of 5 stars
Best Washer Ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best washer we have owned. I thought my clothing and linens were being cleaned before. Boy was I wrong! If you want your blankets, towels, and clothes to feel like you just bought them this is the machine for you. Its so quiet it doesn't wake the baby even on spin cycle. LG you guys rock!
I would recommend this to a friendRated 5 out of 5 stars
Impressive Washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rather impressed with this washer. Although I wish it was a little quicker in certain modes (my top-loading one was much faster). I really am in love with the delay wash feature. It allows me to time out my wash cycles to when I get home in the evening.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. I love the stack option the best. I have so much more room in my laundry area. My clothes seem to be a lot cleaner and it has so many cycles to choose from. ❤️❤️❤️
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love my LG front loader washer. Washes quickly and notifies me via thru my app. Would recommend !!!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
My opinion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is so much better that the one it replaced. Which was one of the first ones like it to come out
I would recommend this to a friendRated 5 out of 5 stars
Good Washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working, cleaning and no issues observed since purchase.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Washer works great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Works well and is very efficient. Do it
I would recommend this to a friend






































