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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 2966 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,966 reviews
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the dryer for a few weeks yet, but so far so good. Love the capacity and the drying options. Only down side is the the sensor for drying amount has gotten "confused" perhaps once or twice by a very mixed load: the dryer sensed the bedding was all dry when there were still a few damp spots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very efficient washer. Save on water and soap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer set. HIghly recommend product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great washer. We have had Samsung in the past and did not like it at all. This washer and dryer combo is great!!! Best Buy Delivered on time without any damage!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine and installation. Workers were knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Washer. Does a great job. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY REPLACEMENT - SMOOTH AND BEAUTIFUL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older defective washer with this new item (LG - 4.5 Ft Front Load Washer). Works great! No out of round knocking of the drum. Device quieter than the previous device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. I purchased the set. I was initially not sure how the sounds should be when running, but the technician came out and reassured me that it was fine. Seems like the front door is a little loose closing. I will make a trip to Best Buy to make sure it is supposed to close that way. Really like it!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great washer!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Works well! The only thing I've noticed is that my clothes get more tangled up in this washer than they did with my previous LG front loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous product, it washes and cleans like no other I've owned. I don't have a smell and I try it after each use and leave the door open for about 30 mins or so. I would highly recommend this product. Also, the set looks menancing with the tinted doors. Awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible at spinning a larger load

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous lg was the same size as this midel and a tank. It could wash anything and spin it with no problem. This washer cant handle the larger loads. It washes them fine, but the same bedding i used in my last washer will just error out in the spin cycle. My last washer had zero issue. This one contantly tries to start and stop spinning - their trubalance technology. It’s pitiful. It also feels more cheeply assembled yet costs more. My last one had steel hindges - these are plastic. Unfortunatly, lg is like everyone else. Build it cheaper and charge more. Ill try speed queen next.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Haug. Thank you for sharing your thoughts with us. We understand your concern about the LG Washer (WM4000HWA) model, especially after having a positive experience with your previous LG washer. We strive to provide reliable, high-quality products and ensure a smooth experience.

      It appears that the TruBalance technology may struggle with larger loads, particularly if they aren't evenly distributed. Try redistributing the load for smoother spinning. For more information, visit https://www.lg.com/us/support/help-library/front-load-washer-troubleshooting-a-ueub-error-code--20151504643089.

      If you need more help with load balancing or spin cycle issues, feel free to message us on social media @LGUSSupport. We’re here to assist you. ^Juvy LG

  • Rated 5 out of 5 stars

    Best purchase this year

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is amazing! I love the different settings and speed. Very compact and great color too. Was able to buy it on sale and will be purchasing the dryer as well even though my old dryer still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I decided to purchase this washer! It is so quiet when running loads. My previous washer shook the entire ceiling downstairs when spinning. With this washer, it has never done that. My laundry room is upstairs. This washer is amazing and I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy, Needed to purchase it on a whim. But certainly not disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Nice and quiet. Had it for 2 weeks so don’t know how reliable it will be over 5-10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, though the controls are a bit confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation washer with similar functions to what we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wonderus washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn’t it wonderus being able to wash your wonderful clothing?! well if you want a wonderful washing machine, walk on over to Best Buy and buy their WonderUs washing machine and carry it home and it will make wonders for you! Wonder why you may ask? Well because it’s wonderful and wonderus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its amazing. Love the app that lets me know when its done and whats going on so i can keep working or moving around the house and not impulsively check on it every 5 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer and dryer were at least 13 years old so when we started having problems with the washer we thought it wise to replace both. We are happy we did. The new washer is not as noisy and our clothes appear to be cleaner than with the old washer. They were on sale so we are happy with the purchases.

    I would recommend this to a friend