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Customer reviews

Rating 4.7 out of 5 stars with 3049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,049 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, cleans clothes effectively, quiet operation clothes come out undamaged and quite dry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stellar Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a front loaded Steel monster. Worthy of every dollar.. Smooth operation and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and does what it suppose to. This machine gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet machine. Lots of room. We don't use all the bells and whistles that it comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING UNIT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a huge improvement from my previous set. Cleans very nice and I have not noticed a moldy smell yet. I have been leaving the door open on the unit to help with this as I feel its the best way to control it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not have Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems to be a good washer, it’s quiet and washes clothes well. But DO NOT have Best Buy install appliances, the guys that came to install the washer literally threw it in the spot and connected it and left. They didn’t level the washer and made a mess with the water connecting it. When I turned on the washer it was jumping around because it was not level. I contacted Best Buy and tried to have them come back to install it correctly but customer support said they couldn’t have anyone out till 3 weeks. So I paid another company to come out the next day and install it correctly.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with your LG Washer (WM4000HBA) model. It’s great to hear that the unit itself is quiet and washes well, and we recognize how important proper installation is for smooth operation.

      One helpful step is to confirm the washer is level on all four corners by adjusting the leveling feet until the unit does not rock when gently pushed. Running a test cycle without laundry can also help verify whether the drum remains stable after adjustments. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-how-to-level-an-lg-front-load-washing-machine--1337722869465 and https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. If you’d like us to assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help directly. ^Juvy LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful, not noisy, excellent capacity for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is Very efficient and super quiet just needs a longer drain hose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that it has different cycles, allergiene etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have LG washer at our other house and no brainer to get new one for here, we love it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very quiet and does a great job cleaning laundry. Very sleek design wish I had got the dryer as well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. A bit pricey but totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. LG makes a good product. Seems to work like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! looks great works better. I'm so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Very good. People that put it in were good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Electric Washing Machine With Steam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG Electric Front Load Washing machine with steam from Best Buy. It has worked beautifully and Best Buy installed it without a hitch. I did separately purchase a lift/riser so it sits higher.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with smart notifications from the app. The 4.5 cu feet capacity is just enough as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new appliance! I even got a rebate from my PSO provider

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new LG washing machine. Like the ease of use and touch screen functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Front load washing machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, runs very well and efficiently.

    I would recommend this to a friend