Customer Ratings & Reviews
- Model:
- WM4000HBA
- |
- SKU:
- 6419620
Customer reviews
Rating 4.7 out of 5 stars with 2966 reviews
(2,966 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 3 out of 5 stars
Average washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a average washer. I only use the normal mode so far. I like how the way it adjust the time based on how many clothes you put into the washer. It's pretty quiet. The cons are it wouldn't recognize the washer in the LG app and it vibrates too much during the wash especially the drying cycle.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Clean Clothes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new LG Washing Machine, my clothes are coming out clean and the unit is so fast and quiet. I make sure I leave the door open between washes as I've heard that its better for the machine to air out between washes. There are so many different ways to wash your clothes that you can customize each wash.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes have not been this clean in a while. The old washer was not cleaning very well. Now I love how clean and fast my clothes are washed with this washer.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
So clean!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is everything! I love the look, the settings, and the remote capabilities. My clothes are so clean and fresh! You won’t regret having this set!
I would recommend this to a friendRated 5 out of 5 stars
Clean
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer doing the job well done!! Many options and programs to chose, quite, good guality machine, recomand it you ar short, better than loaders on top
I would recommend this to a friendRated 5 out of 5 stars
High quality front loading washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG makes quality products and it shows in this unit. Consumer Reports also recommends this front loading washer. It works well, is quiet and I expect many years of service from the washer.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Great performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great washer, i feel it cleans better that the other one I had. I highly recommend it
I would recommend this to a friendRated 5 out of 5 stars
Excellent Washing Machine, well priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes are brighter and cleaner. The detergent cup is very handy and makes pouring liquid detergent very simple while keeping the floor and machine clean. The machine is pretty quiet, however, you definitely hear the turbo mode. The towel and bedding modes work beautifully.
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG washer dryer set for our new home is impressive to look at and even more so when in operation
I would recommend this to a friendRated 5 out of 5 stars
Superb washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer with all the features we were looking for.
I would recommend this to a friendRated 5 out of 5 stars
Lg washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an Lg washer/dryer 17 years ago and they both were still going. I moved and chose not to bring them along. I definitely was purchasing Lg again because I was extremely satisfied with my prior purchase.
I would recommend this to a friendRated 5 out of 5 stars
Revuew
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 great product one of the best dryers out if you want something quick and fast get this product it is best for you excellent product
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
I like it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, i like the detergent tray. I wish it had a inner light but overall it's great and I could see this thing lasting at least a decade!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
I love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so quiet and works great. I’m loving it!!!!!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friend Rated 5 out of 5 stars
Lg front load washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the new features on this washer compared to my old LG washer. WiFi and turbo wash are great. Washes clothes in less time. App lets you know when washer is done.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Life is good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one ive ever owned. Working great no issues. Besides lg not supporting thin q app any more . On-line features still wort thogh
I would recommend this to a friendRated 1 out of 5 stars
Regret This Purchase, No Support for Faulty Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased both the washer and matching dryer. The dryer works great (no complaints there). Unfortunately, the washer has been a nightmare since day one. It leaks from the detergent drawer and floods the floor with water. I reached out to Best Buy within days of purchase, but they offered no support besides telling me to contact LG. LG sent a replacement detergent drawer, but the problem continued. When I contacted them again, I was sent YouTube videos on how to clean the door and seal which has nothing to do with the actual issue. After repeated calls and no real solutions, we’re left stuck with a faulty washer. At this point, I just want to return it and buy another brand. This will likely be my last LG purchase and my last appliance purchase from Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Amir, thank you for taking the time to share your experience with the LG WM4000HBA washer. We truly appreciate your detailed feedback and understand how important it is for your appliance to function properly from the start — especially when paired with a matching dryer that’s performing well.
It’s clear you’ve made every effort to resolve the issue, from reaching out to Best Buy promptly to working with LG support and replacing the detergent drawer.
Since this concern has persisted despite multiple attempts to fix it, we’d like to investigate your case further and explore a more effective solution. Please reach out to us directly at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look and assist you more thoroughly.
In the meantime, if you’d like to review product specifications or support resources, you can visit our official page here: https://www.lg.com/us/washers/lg-wm4000hba-front-load-washer.
Thank you again for your feedback — we’re here to support you. -Avril
Rated 5 out of 5 stars
Very pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than sitting pretty… it washes great.. nice and quiet and leaves my clothes almost dry.. and being that I hang dry that’s definitely a plus…
I would recommend this to a friendRated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic washer Looks great, works great, zero complaints! The cloud integration is pretty slick as well. Nice getting push notifications when the cycle is complete
I would recommend this to a friendRated 5 out of 5 stars
Nice washer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works great. I have never seen a spin cycle that fast before. I have to do a better job of leveling the feet because it likes to walk during the spin cycle.
I would recommend this to a friend






































