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$899.99
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Comp. Value: $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 3001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,001 reviews
  • Rated 5 out of 5 stars

    LG washer/dryer pair good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. My wife had an LG set before and loved them, but when we moved left them. She was hoping the new set would perform as well. Meets all her expectations after 2 months.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Cleans well and quietly. Dries well and quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it five times and it cleans very well. It is easy to use and the myriad of settings meet all our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apliance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Haven’t been able to try all the bells and whistles this comes with as far as washing features, but overall very satisfied with purchase and cleaning features. Love the steam cycle option as well. Also, saves on electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with the upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 10-year-old LG washer, very pleased with the additional sanitation settings and quality of wash. It is a worthy upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG over Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously bought a samsung but the delivery from samsung was horrible. Switched to LG from best buy and it was amazing delivery and hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 4.5 Cu Ft front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the steam cycles. The cycles are shorter, but the clothes actually seem cleaner and less wrinkled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price now , At the time could have got something better for the price i paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus machine does its job efficiently and quietly. The phone notifications are a major plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best washer I ever own! The 4.5 Cu Ft. is best fit for my family of 4. Also, the overall dimension was very efficient design for our space. LG engineers did a great job on this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new LG HE washer and dryer set. The washer wouldn't dispence fabrics softener from the first day it was installed which I thought may be user error even though I have had two other sets dating back to 2012. The dryer just started making a vibration noise. After over an hour and a half dealing with LG tech support they tried convincing me it sounds normal. Then why did the noise just start and why have my other units never sounded like this? They said I would be charged for them to repair my two month old unit that is under warrant. Would not recommend buying LG anymore! Clearly they are now making trash like most of the manufacturers out there and they don't want to warranty their issues

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, TheodoreH. Thank you for sharing your experience with your LG High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence (Black Steel). We understand that the unit didn't meet your expectations due to the fabric softener dispenser issue and the new vibration noise coming from the dryer. We also understand your inquiry regarding your recent interaction with our technical support team about the warranty and potential service charges.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34
      Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    LG exceeded expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a great wash and can hold and clean twice the amount of my old washer. It's fast,efficient and oh so quiet. There is a setting for all your washables and it will handle them. Very pleased with the purchase and the service to install and cart away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen B.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works great and is extremely quiet even when it's on the high speed spin. I've had other front loaders that were super noisy. Love this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value with plenty features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine has been excellent. The app works super well also. I will say that it's a little sensitive with light loads at becoming unbalanced. Other than that, it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for a nice price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer I am able to wash loads faster and the spin cycle is amazingly quiet. The loudest I have heard the washer be is the water being sprayed during the Turbo Wash. LG's app that allows you to download cycles like gym clothes and denim is a great added feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larger drum.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a 15 year old LG trim with an upgrade with a 5cuft drum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Function, worried about the door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door does not close very smoothly, I'm nervous it could break. Otherwise functions very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still only a few loads in, but so far, so good--it's a significant advance in washer technology from its predecessor, but with the assistance of the well-written owner's manual, it's doing all the things correctly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine is quiet and very efficient love all the settings and clothes feel really great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as adverised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I've only had the machine for a month by Best Buy has been hounding me to review it. I cannot give an honest opinion as it has been a short duration of use but so far I am satisfied. Best Buy, knock off the relentless emails demanding reviews of the products. I may buy more products if you would relax these nonsense business practices.

    I would recommend this to a friend