Customer Ratings & Reviews
- Model:
- WM4000HBA
- SKU:
- 6419620
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Kevin
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall easy to use & very efficient! Bought a few months ago & would do it again!
I would recommend this to a friendSwitched
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from Whirlpool to LG due to poor reviews on Whirlpool & guidance from a very knowledgeable Best Buy person. So far it’s been a great experience for the last 2 months!
I would recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and very nice looking machine and its fast wash is the best
I would recommend this to a friendHome owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed washer and dryer for 2 months. Technicians are very knowledgeable. They set up and make sure machines are running. So far there isn’t problem I like LG brand. The price isn’t too high, the size is good for a small family.
I would recommend this to a friendLoVe!!!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt be happier! Works and looks great! I would definitely recommend any LG product.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Works fast and gets clothes clean. Turbo wash is a great way to get laundry done quickly.
I would recommend this to a friendGreat washing machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for over a month and very happy with the washer. Works well, quiet, and has many options.
I would recommend this to a friendUpgrade to front load with large capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to complete a set for my Son. He is getting used to having a large capacity washer and so far loves it.
I would recommend this to a friendGood on the second try
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had one delivered and installed myself, turns out there was a defect causing water to leak into the machine when it was off and unplugged. Contacted Best Buy and they sent a tech out a week later with a new unit and included a free install. Machine has worked well since
I would recommend this to a friendGood one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good one. Time is less, low noise and match previous model
I would recommend this to a friendLove the LG dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s early in the game but this dryer performs very well. The large drum holds a full load of laundry with room to spare and items get dried sooner than expected.
I would recommend this to a friendExcellent washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liking this washer. I can definitely notice the clothes are cleaner and smell fresher using a front loading washer. It's nice to get a notification on my phone when the wash is done. Can't go wrong with this washer.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the appliance it was great and good for your clothes.
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this and the matching dryer and we really like them both. They are easy to use, and the internet connectivity is an added bonus. It notifies us when the load is done and if there is any problem with the load.
I would recommend this to a friendPictures are not accurate.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this after looking at the photos on Best Buy's website that showed the bottom completely covered by a panel. When the washer arrived it had no such panel meaning the washer is not protected from mice/rats/vermin that might enter our garage. It's an appalling oversight to show inaccurate pictures of the appliance.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Henry. Thank you for taking the time to share your experience with the LG Washer (WM4000HWA) model. We understand your concern about the discrepancy between the product images and the actual washer you received. We strive to provide accurate product information to our valued customers prior to purchase. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, please reach out to us on social media @LGUSSupport. We're here to help find suitable solutions with you. ^Juvy
Awesome washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome washer with connected app. I love the new door more durable.
I would recommend this to a frienddream machines
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the set, I'm so glad we did, It's great.
I would recommend this to a friendAwesome washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great so many different program and you can actually run it on your phone. I love it second LG the first lasted 18 years
I would recommend this to a friendLove my LG
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love my LG washer this id my 2 nd one i purchased lasted me 18 years now Im buying the dryer ti match
I would recommend this to a friendHighly Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Wash times are quick and efficient! Easy to use.
I would recommend this to a friend