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Customer reviews

Rating 4.7 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,014 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Very happy with it. Simple to use. Looks good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good machine, extremely noisy and after just 6 months of purchase it s not spinning properly !

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Ceei. Thank you for sharing your experience with the LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We understand your inquiry regarding the noise levels and the spinning performance of your unit. We suggest ensuring the shipping bolts have been removed and the machine is perfectly level to resolve vibration and noise.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Super quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our washer after coming home from vacation and discovering our old washer would not spin our clothes. The washer was delivered and installed within 48 hours. Cleans clothes super quick. Very pleased thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer...very efficient and works great! Very impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG ThinQ Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only owned for about a month. The wash cycle is very fast compared to our normal washer. Love that it connects to WiFi and notifies us when wash is done and washer needs cleaned. Our old one was an LG as well and lasted 18 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing smart washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome highly intelligent washer. you put the clothes in turn it on and it (I guess) weights how many lbs. by rolling back and forth a couple times. Then it adds the right amount of water for the load. Washing them excellently. I can start the load from anywhere, it will also tell me when it's done, through the app. Pretty amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine compared to all others has all the bells and whistles and washes the clothes perfectmy. No issues would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very happy with the staff at the Auburn Ca location.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 4 out of 5 stars

    Beautiful Set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and live the glass door. We did notice the set had a strong smell we hope dissipates over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer if you're looking for a new one!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic. It uses less water than a top-loader, has wireless connectivity that allows it to tell me when a wash cycle is completed, and it is highly rated by Consumer Reports. A+ product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far easy to use and clothes are coming out clean and great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Installer not so good. They refused to finish installation because it’s too close to dryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer that works great! I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Operaror

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer as a combo LG for our investment property at a very good price taking advantage of Best Buy Labor Day discounts and when we tested out, we were very surprised with its smoothness and various available settings. We are sure our incoming tenants will be happy to enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It really get clothes clean. I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our sets, our laundry always feel clean and smell good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my washer and dryer although I do miss load and go from my previous set.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Macine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works well and is quiet and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    My LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality brand. Large enough to was a king size comforter. Abundant controls that provides more selections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is The Best Buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales staff; knowledgeable and friendly. Love my washer. Waiting on my dryer. I’m a solid customer for Best Buy!

    I would recommend this to a friend
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