Customer Ratings & Reviews

Washer is amazing! I love the different settings and speed. Very compact and great color too. Was able to buy it on sale and will be purchasing the dryer as well even though my old dryer still works.

I purchased an Lg washer/dryer 17 years ago and they both were still going. I moved and chose not to bring them along. I definitely was purchasing Lg again because I was extremely satisfied with my prior purchase.

Very knowledgeable and professional service always when making any purchases at this location

So far so good with my new washer! Clothes are smelling fresh, it uses an economical amount of soap, plenty of room and different settings. What I love most about it is it’s ability to make work out clothes smell clean and fresh!

Loving our sets, our laundry always feel clean and smell good!

Excellent service and Excellent washer and dryer! Will recommend and buy again! Installation from Best Buy excellent

Washing machine is great but service getting it was extremely poor. First delivered machine was damaged and it took two weeks and three more appointments to get it delivered. Delivery and installation gentlemen were great. Poor communication overall.

Works well. App integration allows you to control washer from your phone.

so far its amazing. Love the app that lets me know when its done and whats going on so i can keep working or moving around the house and not impulsively check on it every 5 mins.

This is my second front load LG Washer. My first one was purchased in 2005 and I sold it in 2020 when I moved across the country. After 15 years of use it was still like brand new; thus my decision to purchase a new LG front load washer was a no brainer.

Beautiful washer with spacious interior. Hope it lasts long!

This is the best washing machine I’ve ever owned. It’s super fast with Turbo Wash, taking inly 30 minutes to wash versus over an hour from other brands. And the washed clothes are so white that they almost blinded my eyes a couple times.

Seems to operate well in default mode, Overdone technology and needs to be offered with a simple interface for ease of operation. I doubt we will ever use 90 % of the very complicated choices. My iPhone does not need to operate my Washer or Dryer or even know what it is doing. Was purchased as a Washer/Dryer pair and have had the unit for about a month now and so for has been satisfactory otherwise.

We had an LG washer for years that finally went and we trust the LG brand

Our first LG washer purchase after GE, Samsung, and Miele experience over many years. LG meets our needs perfectly. Great options for multiple cycles with built in sensing (intelligence). We have not yet tried the steam feature which came with this model.

So far after 2 months it is a great deal and a great washer. A slight problem was with the delivery the Geek squad lead was in too much of a rush and did not leave the bolt assemblies and damaged the inlet valves attaching the inlet water hoses. The response was good when I called in to get replacement parts.

Original install of the washing machine had some issues, but the washing machine is great. We got almost 18 years of service from our last set of LG washer & dryer (also from Best Buy) & hope we get the same out of these. Definitely get pedestals- much easier to transfer laundry.

Great capacity, note sure the WiFi connectivity is that useful but it’s a great washer

The item is good and works well. I did not notice any issues.

LG makes quality products and it shows in this unit. Consumer Reports also recommends this front loading washer. It works well, is quiet and I expect many years of service from the washer.