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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3052 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,052 reviews
  • Rated 5 out of 5 stars

    Best purchase this year

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is amazing! I love the different settings and speed. Very compact and great color too. Was able to buy it on sale and will be purchasing the dryer as well even though my old dryer still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Lg washer/dryer 17 years ago and they both were still going. I moved and chose not to bring them along. I definitely was purchasing Lg again because I was extremely satisfied with my prior purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional service always when making any purchases at this location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Athletes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with my new washer! Clothes are smelling fresh, it uses an economical amount of soap, plenty of room and different settings. What I love most about it is it’s ability to make work out clothes smell clean and fresh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our sets, our laundry always feel clean and smell good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG and Best Buy service the Best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and Excellent washer and dryer! Will recommend and buy again! Installation from Best Buy excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine, poor communication and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is great but service getting it was extremely poor. First delivered machine was damaged and it took two weeks and three more appointments to get it delivered. Delivery and installation gentlemen were great. Poor communication overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. App integration allows you to control washer from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its amazing. Love the app that lets me know when its done and whats going on so i can keep working or moving around the house and not impulsively check on it every 5 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second front load LG Washer. My first one was purchased in 2005 and I sold it in 2020 when I moved across the country. After 15 years of use it was still like brand new; thus my decision to purchase a new LG front load washer was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful washer with spacious interior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer with spacious interior. Hope it lasts long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick with Turbo Wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I’ve ever owned. It’s super fast with Turbo Wash, taking inly 30 minutes to wash versus over an hour from other brands. And the washed clothes are so white that they almost blinded my eyes a couple times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory Operation So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to operate well in default mode, Overdone technology and needs to be offered with a simple interface for ease of operation. I doubt we will ever use 90 % of the very complicated choices. My iPhone does not need to operate my Washer or Dryer or even know what it is doing. Was purchased as a Washer/Dryer pair and have had the unit for about a month now and so for has been satisfactory otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG washer for years that finally went and we trust the LG brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG HE Frontload Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first LG washer purchase after GE, Samsung, and Miele experience over many years. LG meets our needs perfectly. Great options for multiple cycles with built in sensing (intelligence). We have not yet tried the steam feature which came with this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GreatWasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after 2 months it is a great deal and a great washer. A slight problem was with the delivery the Geek squad lead was in too much of a rush and did not leave the bolt assemblies and damaged the inlet valves attaching the inlet water hoses. The response was good when I called in to get replacement parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install of the washing machine had some issues, but the washing machine is great. We got almost 18 years of service from our last set of LG washer & dryer (also from Best Buy) & hope we get the same out of these. Definitely get pedestals- much easier to transfer laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great modern washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, note sure the WiFi connectivity is that useful but it’s a great washer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good and works well. I did not notice any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality front loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes quality products and it shows in this unit. Consumer Reports also recommends this front loading washer. It works well, is quiet and I expect many years of service from the washer.

    I would recommend this to a friend