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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3053 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,053 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Been using it for months and it has smart sense to tell me when my ducts need cleaned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with the upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 10-year-old LG washer, very pleased with the additional sanitation settings and quality of wash. It is a worthy upgrade.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best washer ever!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its very very quiet!! And u can customize the sound for when ita done washing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase so far. I have only had my washer and dryer for a few weeks but all is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER/DRYER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. I compared with other stores and found best price at BEST BUY outlet store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing installation, service was quick, rep very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it works, so far so good, it washes fast with little detergent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Siccckkkk Washing Machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washing machine. Haven’t used the bluetooth setting. Fast quiet clean clothes. What else can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife LOVES Her New LG Washer/Dryer Combo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife LOVES this washer/dryer combination! We believe LG makes the best washers and dryers currently available and these are clearly representative of that opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG products. This washer has been no different. Lots of wash options, including steam & turbo wash. Turbo wash is great. Cuts was cycle in half. My wife does wish the glass on the door was clear. She likes to see the washer working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David Wilson and Brian great help!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had flooding in basement after install of washing machine. David Wilson and Brian tech came and did re-install. Found other issues he fixed from the first install.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Vicky. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony LG

  • Rated 5 out of 5 stars

    Lg 4.5 Cu Ft front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the steam cycles. The cycles are shorter, but the clothes actually seem cleaner and less wrinkled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with our purchase. Good service too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shipping bolts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew did a good job. Sadly they didn’t remove the shipping bolts on the back of the washer. The first load bounced all over the place. Luckily our neighbor figured out what was wrong. Now all is well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wipe it Down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cute runs really nice. app is a little confusing. MAKE SURE TO WIPE DOWN INSIDE AFTER EVERY LOAD, just from experience from other front load washers if you arent doing this your washer isnt going to lost long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our LG machine. Highly recoment getting the pair. We use th ThinQ app for all of our LG products and works geat. Also can be added to Alexa! Only downside, this bad boy is extremely heavy. Recomend the free installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does a good job with cleaning. I like the 15 minute quick wash feature which allows for items that aren't very dirty. The machine does an excellent job of getting a lot of moisture out and has multiple spin settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth looking at...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Appears to wash nicely and is efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG washer. Again excellent quality and features. We have been using it for about 3 months without any issues. The wi-fi feature is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy beautiful washer and dryer love it

    I would recommend this to a friend