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Customer reviews

Rating 4.7 out of 5 stars with 3014 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,014 reviews
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great so far. Everything works as it should. Delivered when it was supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine and buying experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this washer (2 months in). It’s a nice machine, has some great features, and does a great job getting the clothes clean. Best Buy did a great job with the sales and shipping experience too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer is great, it connects to your phone and can run diagnostics on it from your phone! Tells you when it is complete. Installation was great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regret This Purchase, No Support for Faulty Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the washer and matching dryer. The dryer works great (no complaints there). Unfortunately, the washer has been a nightmare since day one. It leaks from the detergent drawer and floods the floor with water. I reached out to Best Buy within days of purchase, but they offered no support besides telling me to contact LG. LG sent a replacement detergent drawer, but the problem continued. When I contacted them again, I was sent YouTube videos on how to clean the door and seal which has nothing to do with the actual issue. After repeated calls and no real solutions, we’re left stuck with a faulty washer. At this point, I just want to return it and buy another brand. This will likely be my last LG purchase and my last appliance purchase from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Amir, thank you for taking the time to share your experience with the LG WM4000HBA washer. We truly appreciate your detailed feedback and understand how important it is for your appliance to function properly from the start — especially when paired with a matching dryer that’s performing well.

      It’s clear you’ve made every effort to resolve the issue, from reaching out to Best Buy promptly to working with LG support and replacing the detergent drawer.

      Since this concern has persisted despite multiple attempts to fix it, we’d like to investigate your case further and explore a more effective solution. Please reach out to us directly at [email protected] so we can take a closer look and assist you more thoroughly.

      In the meantime, if you’d like to review product specifications or support resources, you can visit our official page here: https://www.lg.com/us/washers/lg-wm4000hba-front-load-washer.

      Thank you again for your feedback — we’re here to support you. -Avril LG

  • Rated 5 out of 5 stars

    Runs quietly, works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of different settings to customize your washing to the specific type of clothing. The wifi connected app is a nice addition for knowing when a wash cycle has completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done, Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done, Best Buy kept us abreast of all delivery details.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great washer terrible install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer itself is wonderful. Uses very little water. Much less than my 13yr old LG front loader. The cycle times are less due to the updated design technology. Also the machine does not do a dance on high spin. I would have given a 5 star review if it weren't for the installation crew. They didn't fasten the washer to the pedestal properly. Didn't plug the holes after the 4 large bolts that secure tub during shipment were removed with the supplies caps. They did not leave the caps nor the leveling wrench and other parts of the installation kit .... which is the property of the customer. After many calls they are finally coming back to finish the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer overall great cleaning on big loads..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer and dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer and dryer were delivered and installed, the guys that installed them were great, they hooked them up and showed us how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    State-of-the-art Washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This front-loading washer comes loaded with features and get clothes clean while minimizing energy and water use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far! It looks very sleek & the technology & wash is incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. My wife loves how quick the cycles are. Replaced a 17 year old LG stackable with this. Only issue was how short the drain hose was that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for your money!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're pretty much in love with this washer! I know its just a washer but it does a great job with stain removal compared to our previous washer. We use the same detergent, so the only thing that changed was the washer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer very stylish and work very nice. Wash cycle is shorter then previous lg i had but washes as good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a wonderful experience working with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy about purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer, washes quickly in no time at all. Nice look and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer we have ever purchased. Very easy to use and washes my clothes very well. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine does a great job and does not take a long time. Am very pleased with the machine. My clothes come out very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new LG washing machine with all the options, which I am still figuring out with the help of the manual. My old machine was over 25 years old, so having this high tech machine will be awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It is very gentle on clothes. Best Buy installed it for me and the service was fantastic.

    I would recommend this to a friend
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