The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,014 reviews
Rated 5 out of 5 stars
Great!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been great so far. Everything works as it should. Delivered when it was supposed to.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good with this washer (2 months in). It’s a nice machine, has some great features, and does a great job getting the clothes clean. Best Buy did a great job with the sales and shipping experience too.
Regret This Purchase, No Support for Faulty Washer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased both the washer and matching dryer. The dryer works great (no complaints there). Unfortunately, the washer has been a nightmare since day one. It leaks from the detergent drawer and floods the floor with water. I reached out to Best Buy within days of purchase, but they offered no support besides telling me to contact LG. LG sent a replacement detergent drawer, but the problem continued. When I contacted them again, I was sent YouTube videos on how to clean the door and seal which has nothing to do with the actual issue. After repeated calls and no real solutions, we’re left stuck with a faulty washer. At this point, I just want to return it and buy another brand. This will likely be my last LG purchase and my last appliance purchase from Best Buy.
Hi Amir, thank you for taking the time to share your experience with the LG WM4000HBA washer. We truly appreciate your detailed feedback and understand how important it is for your appliance to function properly from the start — especially when paired with a matching dryer that’s performing well.
It’s clear you’ve made every effort to resolve the issue, from reaching out to Best Buy promptly to working with LG support and replacing the detergent drawer.
Since this concern has persisted despite multiple attempts to fix it, we’d like to investigate your case further and explore a more effective solution. Please reach out to us directly at [email protected] so we can take a closer look and assist you more thoroughly.
Thank you again for your feedback — we’re here to support you. -Avril
Rated 5 out of 5 stars
Runs quietly, works well
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A lot of different settings to customize your washing to the specific type of clothing. The wifi connected app is a nice addition for knowing when a wash cycle has completed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer itself is wonderful. Uses very little water. Much less than my 13yr old LG front loader. The cycle times are less due to the updated design technology. Also the machine does not do a dance on high spin.
I would have given a 5 star review if it weren't for the installation crew. They didn't fasten the washer to the pedestal properly. Didn't plug the holes after the 4 large bolts that secure tub during shipment were removed with the supplies caps. They did not leave the caps nor the leveling wrench and other parts of the installation kit .... which is the property of the customer. After many calls they are finally coming back to finish the installation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent washer. My wife loves how quick the cycles are. Replaced a 17 year old LG stackable with this. Only issue was how short the drain hose was that came with it.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We're pretty much in love with this washer! I know its just a washer but it does a great job with stain removal compared to our previous washer. We use the same detergent, so the only thing that changed was the washer!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased with my new LG washing machine with all the options, which I am still figuring out with the help of the manual. My old machine was over 25 years old, so having this high tech machine will be awesome.