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Customer reviews

Rating 4.7 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,014 reviews
  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product. Quit and cleans very well. You must get the pedestal with it. It will save your back from bending over to get the clothes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Took a while to get used to the long time it needs to wash compared to my older one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer- I would recommend!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love the size and being able to get notifications to my phone when cycles are finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Always had good luck with LG washers and dryers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a little small for my liking, but so far it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy purchase made with Best Buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was smooth & easy. Very happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer amd dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Faster. Cheap Insurance. they exceeded my expectations. I love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Codger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe a little noisier than I thought, but I would definitely buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes good lots of choices so far so good no leaks not loud

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Powerful, Quiet, and Very Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been a great addition to our laundry setup. It’s powerful, very efficient, and surprisingly quiet while running. Even with larger loads, it handles everything smoothly and the results have been consistently great. Clothes come out clean, fresh, and well taken care of. The controls are easy to understand and the different cycle options make it simple to choose the right setting for whatever you’re washing. I also really like the sleek, modern design—it looks great in the laundry room and feels like a high-quality appliance. Overall, I’m extremely satisfied with the performance and reliability so far. It does exactly what it’s supposed to do and does it well. I’d definitely recommend it to anyone looking for a dependable washer that works efficiently and quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality wash every wash whether its bedding, everyday cloth or just the filthiest of outdoor play cloths!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone from the salesperson to the delivery personal performed their respective jobs with extreme professionalism and knowledge, and were caring, considerate and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the smart wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG for almost 17 years and I loved it, but I love this model even more. Smart washing has cut down the time and made doing laundry much quicker. Love this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good looks great next to my new dryer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very quiet and app features makes it easier to use and keep track of your usage and maintenance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theresa Collins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good. Delivery quick and delivery guys helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer... Bad Wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen... it does the job, but the wifi is inconsistent. I can't quite figure out why it works sometimes, but not others, its annoy. Other than that, its fine. Cleans my clothes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Servoce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the unit seems to be fine, only weeks later, I am disgusted by Customer Service. Not ONLY was I told to go to different stores during pickup- hours away, I wasn’t given information. The agent sent me ORIGINAL RECEIPT to the WRONG email address. Then said they can’t send me another receipt. Due to their ERROR! So, I’m absolutely appalled at the horrible CS I have received from day one. Now it’s weeks later and they still have horrible CS. Lied to about warranty, paid extra, can’t login to MY account I’ve had for a decade, their fault. I mean, the list goes on and on. If I were to actually win something, it would make this experience worth it. lol. Otherwise, I am EXTREMELY UNSATISFIED. I have sent formal complaints, but apparently they don’t do anything and aren’t even logged. So, yeah. There’s that.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Katvl. Thank you for sharing your experience with us regarding your LG WM4000HWA washer. We understand your inquiry and that you've encountered some challenges with customer service, particularly concerning your purchase details and account. Your feedback is important, and we'd like to assist you further.

      Since your feedback primarily concerns issues related to your purchase experience, including receipt and warranty information, and challenges with your Best Buy account, we recommend reaching out directly to Best Buy's customer service. They are best equipped to handle inquiries related to their store operations, purchase records, and account management.
      https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/6419621.p?skuId=6419621
      Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions if you have any questions specifically about the functionality or features of your LG WM4000HWA washer. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old washer developed a leak under it and since it was out of warranty time to get a new one. Love the phone notifications through ThinQ since the units are on the other side of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer and the dryer that matches. I love them. They hold large loads well.

    I would recommend this to a friend
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