Customer Ratings & Reviews
- Model:
- WM4000HWA
- SKU:
- 11403666
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Wonderful design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's not to like? Smart device that gives me all the info i need right on my phone. Status updates, maintenance, and other recommendations.
I would recommend this to a friendGreat buy!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful machine! Have purchased this recently & we absolutely love this.
I would recommend this to a friendLike it so far!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer so far. Had to run it a Few times to get a smell out of it, but since then it has been working fine. Love the options and the network capabilities too.
I would recommend this to a friendSmart washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart washer. Cleans clothes really well. Lots of space. The wifi is a bit tricky to get started with. Once it's configured, its a breeze. Love it. Highly recommend it.
I would recommend this to a friendRecommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG washing machine works very good. It does the heavy cleaning.
I would recommend this to a friendLaundry machine excellence
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive has this for a few month now. Totally worth. Love the smart features
I would recommend this to a friendGreat LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color, the higher load capacity, the quicker clean time and the built in intelligence so we can see on our phone when the washer is done.
I would recommend this to a friend- Cons mentioned:Door
High Maintenance Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much maintenance required; inside of door must be wiped dry and also the rubber door seals around the door. Small rubber hose located behind a tiny door at bottom front of washer that must be drained after using washer. Door should be left open to prevent mildew Oder.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jennie. Thank you for your review of our LG washer. We appreciate your feedback and understand your concerns regarding maintenance. At LG, we strive to provide convenient and efficient products that last. We apologize for any inconvenience caused by the maintenance requirements. We assure you that our team is here to assist you. If you have any further questions or need assistance, please reach out to us on Facebook or Twitter @LGUSSupport. We are committed to providing excellent customer service. ^Dan
It's a Smart Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a smart washer - maybe smarter and me. It works well and I have figured out how to use it.
I would recommend this to a friendDecent washer.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is good, overall would be better of both washer and dryer worked well.
No, I would not recommend this to a friendLeg washer/dryer set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial quality seems good. Was a little disappointed that the washer didn’t come with hoses and the dryer had no cord. Had to use the old ones from our old set.
I would recommend this to a friendPoor Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new LG HE washer and dryer set. The washer wouldn't dispence fabrics softener from the first day it was installed which I thought may be user error even though I have had two other sets dating back to 2012. The dryer just started making a vibration noise. After over an hour and a half dealing with LG tech support they tried convincing me it sounds normal. Then why did the noise just start and why have my other units never sounded like this? They said I would be charged for them to repair my two month old unit that is under warrant. Would not recommend buying LG anymore! Clearly they are now making trash like most of the manufacturers out there and they don't want to warranty their issues
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, TheodoreH. Thank you for sharing your experience with your LG High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence (Black Steel). We understand that the unit didn't meet your expectations due to the fabric softener dispenser issue and the new vibration noise coming from the dryer. We also understand your inquiry regarding your recent interaction with our technical support team about the warranty and potential service charges.
https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34
Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Thumbs Up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Especially the large door opening! The Wi-Fi is a plus As well.
I would recommend this to a friendFewer wrinkles than previous top loader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller capacity than we’d like, but much better at preventing the really bad wrinkles we were getting from out previous top loader.
I would recommend this to a friendLG tiene Best Whasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The excellent Whasher LG the best and the best,low consumer Whater,low consumer Electric
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets my clothes clean and quickly done. Shouldve got the pedistal.
I would recommend this to a friendGreat Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was fast, knowledge and helpful. The employee knew his stuff and was not trying to upsell us.
I would recommend this to a friendLove the look!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a sleek-looking machine, the black stack looks amazing.
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG washer is was a good purchase. You do have to either leave the door open or wipe down the rubber seal on the door to keep it from getting mold.
I would recommend this to a friendSteam washer awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front washer is awesome especially with steam gets clothes really clean
I would recommend this to a friend