Customer Ratings & Reviews
- Model:
- WM4000HWA
- SKU:
- 11403666
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
LG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had it installed in the last week. Changing the settings is not too intuitive
I would recommend this to a friendGreat machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, super quick, has all the settings, looks nice.
I would recommend this to a friendLG Front Loader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently bought a new house and went with the LG - like our last home and it's been a great purchase.
I would recommend this to a friendGreat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I love it It’s really efficient my clothes are clean
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great washing machine and dryer set. Quality product.
I would recommend this to a friendMany features
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this machine. It has many features I still haven’t played with yet. I like there is a speed wash feature if I’m in a rush.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints, pretty quiet. Looks decent Id recommend.could be cheaper
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Installation
Incompetent installation service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer are very good and we are glad we bought them. The installation service was terrible. Neither appliance was properly leveled, They brought the wrong dryer power cord, and they failed to install the vent hose properly. The washing machine still had the drum protection bolts in. Absolutely terrible service.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this washer and dryer, I love I can manage them from my phone. The wash and dryer are excellent.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. I love that it has downloadable settings and that I can check in on where it is in the cycle using the appl
I would recommend this to a friendAwesome washer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer! It’s dependable and works great. I would recommend the LG washer.
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We love it - it's quite and washes very quickly!
I would recommend this to a friendRegret This Purchase, No Support for Faulty Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased both the washer and matching dryer. The dryer works great (no complaints there). Unfortunately, the washer has been a nightmare since day one. It leaks from the detergent drawer and floods the floor with water. I reached out to Best Buy within days of purchase, but they offered no support besides telling me to contact LG. LG sent a replacement detergent drawer, but the problem continued. When I contacted them again, I was sent YouTube videos on how to clean the door and seal which has nothing to do with the actual issue. After repeated calls and no real solutions, we’re left stuck with a faulty washer. At this point, I just want to return it and buy another brand. This will likely be my last LG purchase and my last appliance purchase from Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Amir, thank you for taking the time to share your experience with the LG WM4000HBA washer. We truly appreciate your detailed feedback and understand how important it is for your appliance to function properly from the start — especially when paired with a matching dryer that’s performing well.
It’s clear you’ve made every effort to resolve the issue, from reaching out to Best Buy promptly to working with LG support and replacing the detergent drawer.
Since this concern has persisted despite multiple attempts to fix it, we’d like to investigate your case further and explore a more effective solution. Please reach out to us directly at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look and assist you more thoroughly.
In the meantime, if you’d like to review product specifications or support resources, you can visit our official page here: https://www.lg.com/us/washers/lg-wm4000hba-front-load-washer.
Thank you again for your feedback — we’re here to support you. -Avril
Live Turbo Wash!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handles large loads very well. Turbo wash is fantastic !!
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work amazing and love how I can connect it to my phone to change settings and get notifications of when cycle is finished
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new set! Love the size and quality. Washes well!
I would recommend this to a friendEasy to use and like the look
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and it looks nice and modern. Haven't had any issues, the interface is intuitive and easy to use.
I would recommend this to a friendmr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great washer, delivery was quick and professional and without issues
I would recommend this to a friendNew washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the options. Delivered fast too. All the other stores had longer waits.
I would recommend this to a friendLess time in laundry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Bought this for our new home. Spent less time in the laundry because of it's size. Also like the 5 temperature settings.
I would recommend this to a friend