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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3053 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,053 reviews
  • Rated 5 out of 5 stars

    L G washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good product nice features time will tell but got the warranty so should be good to go my first L G products reviews looked good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer cleans well and has a lot of wash options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS VERY CONVENIENT AND MY WIFE JUST LOVES IT !!!!!! WHY DID WE NOT ORDER IT BEFORE ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Machine. So much difference from Standard Machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does full loads in half the time of the old machine. IA features great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxxxxx

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these we now have them in alll our rental property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Looks great, perfect fit and size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Continues To Evolve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second LG washer. This machine is also very good. Lots of options, and even a quick wash, too. The sanitizing function is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gorgeous washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer with exceptional cleaning. The delivery driver was in and out of our in a small amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LT Dryer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outanding appliance. Clothes are clean when cycles are complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washing machine. The water drain in the left corner keeps the water out of the gasket, do no mildew. Great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice… live the LG smart washer and dryer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Servoce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the unit seems to be fine, only weeks later, I am disgusted by Customer Service. Not ONLY was I told to go to different stores during pickup- hours away, I wasn’t given information. The agent sent me ORIGINAL RECEIPT to the WRONG email address. Then said they can’t send me another receipt. Due to their ERROR! So, I’m absolutely appalled at the horrible CS I have received from day one. Now it’s weeks later and they still have horrible CS. Lied to about warranty, paid extra, can’t login to MY account I’ve had for a decade, their fault. I mean, the list goes on and on. If I were to actually win something, it would make this experience worth it. lol. Otherwise, I am EXTREMELY UNSATISFIED. I have sent formal complaints, but apparently they don’t do anything and aren’t even logged. So, yeah. There’s that.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Katvl. Thank you for sharing your experience with us regarding your LG WM4000HWA washer. We understand your inquiry and that you've encountered some challenges with customer service, particularly concerning your purchase details and account. Your feedback is important, and we'd like to assist you further.

      Since your feedback primarily concerns issues related to your purchase experience, including receipt and warranty information, and challenges with your Best Buy account, we recommend reaching out directly to Best Buy's customer service. They are best equipped to handle inquiries related to their store operations, purchase records, and account management.
      https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/6419621.p?skuId=6419621
      Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions if you have any questions specifically about the functionality or features of your LG WM4000HWA washer. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation job! Installers knowledgeable and polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Equipment, does the job very easy and cleans very good AAA+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sales person, installation team and the operation of the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ou LG wash machine. It is tied into all of the other smart products and can be controlled remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful…It does everything I expected it to do and it’s quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer the many settings and quality of the machine is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking and quite efficient washer. Minimal noise and vibration. Had the washer installed by the BestBuy team - excellent service.

    I would recommend this to a friend