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Customer Ratings & Reviews

$780.00
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Customer reviews

Rating 4.7 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,014 reviews
  • Rated 5 out of 5 stars

    Steam a plus feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Helpful and knowledgeable sales and install team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! i love LG products. Steam function is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WASHMACHINE ISSUES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MACHINE DID NOT FUNCTION WELL ON THE SPIN CYCLE. THE MACHINE STATRTED NOCKING REALLY BAD EVEN WITH A LIGHT LOAD IN IT.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Isaac. Thank you for reaching out. We understand the importance of having your LG Washer (WM4000HBA) model run smoothly during the spin cycle.
      One helpful step you can try is checking that all four leveling legs are properly adjusted and firmly touching the floor, as even a slight imbalance can cause the washer to knock during high‑speed spins. It may also help to reposition the load and run a quick spin test to see if the vibration improves. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062. We’d be glad to take a closer look and assist you further. Please send us an email at [email protected] so our team can help right away. ^Juvy LG

  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this. I’ll let you know how it goes Delivery and install was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Looks good and functional. Saves space by stacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg modelwm4000hb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lg front load washer is just what i wanted even better than my 2009 washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this on a offer for 2 years for pay with credit on Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From removal to installation and now use of the washer & dryer. All excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. My wife uses the speed wash daily. Knocks the job time in half

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They stole my money and never delivered my washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is about Best Buy and not thw actual product. I ordered an LG washer and dryer and they delivered my dryer on July 7th and never delivered my washer or sent my money back. Ive called them everyday faithfully and they have placed me on long extended holds for periods of over 1 hour. I order these items since July 1st. We are now in September and still nothing. Not even a call from an agent. They are into some fishy stuff. I'm considering taking legal action because this is ridiculous now.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Carol. Thank you for sharing your experience. We appreciate you taking the time to let us know what’s been going on.

      We understand how important it is to receive your LG Washer (WM4000HBA) model as expected, especially after such a long wait. Since this issue is related to Best Buy delivery and order fulfillment, the most effective way to resolve it is to continue working directly with their customer service department at 888-237-8289. They will have all the necessary information about your order status, delivery, and refund process.

      For further assistance, please send us an email at [email protected]. We're here to support you every step of the way. ^Juvy LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer, heard good things about it, never delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s one of the best decisions I made it’s very high tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, great pricing, lots of functions. perfect size for a small laundry closet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's done a great job keeping up with the laundry of a house of 5 people and 2 dogs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Also, install was very well done by the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand works awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than Whirlpool, better brand, less problems and big difference in clothes..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective, Stylish Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and washes clothes well. Lots of cycle options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working as expected. Highly recommend due to its efficient use of power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Price was fair. Setup and take away of old washer was professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like LG appliances and have owned several but this washer is very loud. The motor sounds like an airplane is in my house. While it washes clothes great and efficiently the sound of this washer compared to other I have owned is why I am giving it 3 stars.

    No, I would not recommend this to a friend
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