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Customer reviews

Rating 4.7 out of 5 stars with 3014 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,014 reviews
  • Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer i have ever owned! Tobs of features really quiet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good front load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine with all the required options. Speed wash is very good and quick completion option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job setting up the washer and dryer. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer set exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Male

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Till now satisfied,no regrets of buying the washer and dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero that would be too high. The machine is excessively loud. In all cycles I can hear it across the house. Machine is about a month old. Best Buy won’t help bcuz it’s past 15 days. I thought as a member BB policy was 45 days. I called LG gave them all the info - sent videos they requested. It’s been several days have not heard back from them. Worst purchase ever. Disappointed all around !!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Maria. Thanks for sharing your experience with the WM4000HBA washer. We understand how disruptive excessive noise can be, especially when it carries through the house during every cycle.

      The WM4000HBA is equipped with LG’s Direct Drive Motor, which is designed for quiet operation, so persistent loud noise may indicate an installation or balance issue. Here is a link that may help: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062

      If you need further assistance, you may send us an email at [email protected], and our team will be ready to help.

      —Charles LG

  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer for about a month now and it works amazing so far!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second purchase of LG washer. Would definitely opt for a 3rd if necessary

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. The app does not do much. Better that the whirlpool sideloader which it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exce Washer at a great price. Delivery and installation went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It was an easy install and the delivery was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is amazing. I’m no expert in washer/dryers, but they function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does one say? Best washer I have ever had. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had them a week, but huge upgrade over our 12 year old washer it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the product, looks and works great.. definitely suggestible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet beautiful machine that leaves clothes extra clean. Worth every hundred.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Super Loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is effective at cleaning clothes, however I don't think that it will last long. I've had it for about a year, and it's already rusty. It's also super loud.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette LG

  • Rated 5 out of 5 stars

    BILL B.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL FEATURES AND CLEANS/RINSES BEAUTIFULLY AS ADVERTISED!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features...quiet, but sensitive to weighted loads like pillows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use. Less operating noise and vibration

    I would recommend this to a friend
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