Customer Ratings & Reviews
- Model:
- WM4000HWA
- SKU:
- 11403666
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Lg washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer don’t know about extending the warranty
I would recommend this to a friendGood washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Washes well. Good purchase for the value and would recommend to anyone
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! It does not have a hand wash mode, only gentle.
I would recommend this to a friendHmmm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine I guess. It’s a washer and all washers have their own problems.
I would recommend this to a friendGood offer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service Quick installation Professional service
I would recommend this to a friendGood washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Large door inconvenient in my tight space.
I would recommend this to a friend- Cons mentioned:Installation
Pathetic best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys are pathetic; I am waiting for my refrigerator, washer & dryer to be installed since last three weeks. I got product delivered but its seating on my garage because of the incompetent guys you sent over initially as they can't lift the product upstairs to install. Now I got three installation day over past three weeks and everytime technician doesn't showed up. Whenever I call best buy , I just get new date and false hope; again I got a dat for 8/19, if no one showedup this time then I will surely take help from law to teach you guys tough lesion as I can't imagine you guys are so pathetic and incompetent.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Delivery guys were on time and did a great job!
I would recommend this to a friendImpressed so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Still cant get it to hookup to the app.
I would recommend this to a friendGood washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good......................I need to see in 1 year.
I would recommend this to a friendSo far so good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is good, so far have had it for a month.
I would recommend this to a friendGood machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Chita come out very dry ……………………………………..
I would recommend this to a friendLooks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good and we liked the color. It looks exactly as we imagined
I would recommend this to a friendNot very user friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No light in the drum. The selection panel is dark and hard to read. You have to reset your desired settings every time you use it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Washing machine spinning cycle doesn’t work that w
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not spin Great some of the clothes come out wet you cannot put dog beds inside the washing machine because it comes out soak
No, I would not recommend this to a friendGood quality, a bit loud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, love the glass door but louder than expected.
I would recommend this to a friendDisposable washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to replace this washer twice in 2 years. I had it on a stackable pedestal and the company coming to do the geek squad install refused to install it on my pedestal washer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out about your LG Washer (WM4000HWA) model. We appreciate you sharing your experience, and we understand the importance of having your appliance installed properly.
For this model, the washer is compatible with LG stacking kits and pedestals, but installation must follow the guidelines in the owner’s manual to ensure safety and stability. A helpful step is to confirm that you are using the LG-approved pedestal and stacking kit designed for your unit. You can review installation instructions and compatible accessories here: https://www.lg.com/us/support/product/lg-WM4000HWA. If you’d like us to assist you further with installation guidance or part compatibility, please send an email to [email protected] so we can provide direct support. We're here to help. ^Juvy
Door is not reversible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't start using it yet. I'm giving it three stars since the door is not reversible like the matching dryer. This is very upsetting and its totally my bad for not checking.
No, I would not recommend this to a friendRichard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water accumulates in rubber boot and detergent trays resulting in wipe down after each wash
No, I would not recommend this to a friendnot recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washer works ok but the compartment to put the detergent in is not well built. I have to pull hard in order to open it. It doesn't close correctly too, it has a noticeable gap. I wonder how this pass quality assurance
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gio. Thank you for sharing your feedback about your LG Washer (WM4000HWA) model. We understand your concerns about the detergent compartment and its functionality. We strive to provide high-quality products exceeding our customers' needs and expectations. For help, check if there is any debris or detergent buildup around the compartment that might be causing it to stick or not close properly. Make sure that the compartment is aligned correctly and that there are no obstructions preventing it from closing fully. Regularly clean the compartment to prevent any buildup that might affect its operation. For more help, visit https://www.lg.com/us/support/video-tutorials/lg-washer-dispenser-maintenance-CT10000010-1374595637527. We value your feedback and want to address this issue effectively. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further and explore potential solutions. ^Juvy
