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Customer reviews

Rating 4.7 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,014 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love that effortlessly pairs with the dryer on what setting was used. Super quiet and great load capacity

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 5 out of 5 stars

    Huge upgrade from our previous top load machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good-we’ve had the washer about a month now, can’t believe how dry the clothes come out after the spin cycle—can hang them on the line in summer and they’re dry in a couple of hours! The water does accumulate around the rim so we’re drying that with microfiber after emptying and leaving the door open awhile as suggested. Not too loud, good range of cycles—overall very happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my new LG washer and Dryer. It makes having to wash clothes a pleasure. Definitely recommend this Brand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Spin cycle

    Rated 5 out of 5 stars

    Nice front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washing machine with good capacity. Offers many wash cycles including a delayed and remote start. Other cycles available too with the app. Love the stacking ability for space saving in a smaller laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good replacement for Kenmore Elite we had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 17 year old Kenmore Elite that would have cost too much to fix. This LG has been a good replacement in terms of capacity and features. So far has been without issues though we bought the service plan just to be sure it's worry free for a good while. Our only issue was the installation service was very rushed and the hoses were crammed against the wall and sticking out everywhere as compared to how I installed the Kenmore previously.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG washer! Easy to use, quiet and handles a variety of load sizes with easy. Like the Thin-Q feature.... when connected via wifi, it gives me the time remaining for the to be completed, as well as a notification when it's done!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity! It can accommodate big comforter. The options are great and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    LG 4.5 Cubic Foot Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 4.5 Cubic Foot Smart Front-Load Washer has built-in-intelligence and has very high efficiency. It is easy to use, very quiet and well priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    What a great appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to use, great features and really good looking!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the capacity of this washer. I had to replace my previous LG front loader as it was 13 years old and stopped working. I do not like the ability to level it as it is too difficult for my elderly spouse and it seemed to become unlevel shortly after delivery. My previous washer had a setting to add more water and this one does not and I really liked that feature with items that were dirtier than usual.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient design with low noise when operating. Very happy with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greater washer, very user friendly and good even for large loads (I.e king size comforters). Easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Spin cycle

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performing well. Getting clothes clean. Machine is quiet. Spin cycle is excellent as clothes less damp than with other washing machines we have had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer I’ve owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, washing clothes is quick and extremely easy to use. When linked to the LG app it makes for a better experience. Notifications are sent to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Decent washer (if you don’t get a faulty unit)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit that was delivered had a broken control panel: The screen didn’t work, and the power button and cycle selector dial were completely detached from the unit. (See photos.) Unfortunately, we didn’t notice the defect until we’d hooked the washer up. It still ran, so while we were waiting for a replacement, we did a couple loads of laundry. It was so incredibly loud, even though I’d gone through the effort of leveling the feet first. Like, screeching loud. We couldn’t have a normal conversation three rooms away while it was running. Luckily, Best Buy swapped it out with another unit, and this one runs much quieter. So, if your unit is incredibly loud (like some other reviews indicate), my guess is that your unit is also defective, and you might consider getting a replacement. Annoyingly, Best Buy charged us $25 to install the replacement unit. (I’d installed the first defective one with a friend, but didn’t have a friend available to help install the replacement one when it came.) I feel like Best Buy should have waived that fee, since they’d sold me a defective unit to begin with.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I had it over 2 months and no issues so far. Hoping it last as long as my previous washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing it's job! I bought is because I have REALLY hard water and my last washer only lasted 4 years. The app will not sync (don't really need an app, anyway...). I like the different settings, too. It is very LOUD, a lot louder than my samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy mode selection, very quiet, excellent spin cycle and cleans well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really liking this new washer so far. I had my last set of LG washer & dryer for 20 years. This new set gets the clothes really clean and I like the new features helping to keep the sea from getting gross. As well as the antibacterial and allergen settings. These were a major selling feature for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love LG Washers and Dryers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer and dryers are definitely the way to go. My son ordered his LG washer and dryer in early 2021 where everything was on back order but LG had products in stock. He loves his, so when me and my husband needed new laundry machines, we took our sons recommendation on LG. It seems people have gotten a lemon from every brand out there.. so always a possibility no matter which one you choose. These have been great, and the delivery came on time on the day I chose through BestBuy. They even converted my sons gas dryer to propane. Delivery came with two people that were able to get the machines up the stairs without damaging anything. Machines are stable and level, work very well, and look extremely sharp. These newer machines are impressive and I am totally happy with LG. I didn’t get the geek squad protection because the machines come with pretty good manufacture warranties, and plus I read a lot of reviews that say geek squad refers you to the manufacturer anyways so why waste the extra money?

    I would recommend this to a friend
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