Customer Ratings & Reviews

Love my new LG washer! Easy to use, quiet and handles a variety of load sizes with easy. Like the Thin-Q feature.... when connected via wifi, it gives me the time remaining for the to be completed, as well as a notification when it's done!

I bought this washing machine based on Consumer Reports and other reviews. Apparently its one of the best models out there. So far I like it and it works well. The app works really well and provides a lot of information and helps monitor for problems or maintenence. The only issue that I've noticed is that you have to be careful washing bedding and towels. If you wash too much and overload the machine it won't finish the spin cycle. My previous front loader didnt have that issue. Overall thats a minor thing, and easy to avoid.

The first unit that was delivered had a broken control panel: The screen didn’t work, and the power button and cycle selector dial were completely detached from the unit. (See photos.) Unfortunately, we didn’t notice the defect until we’d hooked the washer up. It still ran, so while we were waiting for a replacement, we did a couple loads of laundry. It was so incredibly loud, even though I’d gone through the effort of leveling the feet first. Like, screeching loud. We couldn’t have a normal conversation three rooms away while it was running. Luckily, Best Buy swapped it out with another unit, and this one runs much quieter. So, if your unit is incredibly loud (like some other reviews indicate), my guess is that your unit is also defective, and you might consider getting a replacement. Annoyingly, Best Buy charged us $25 to install the replacement unit. (I’d installed the first defective one with a friend, but didn’t have a friend available to help install the replacement one when it came.) I feel like Best Buy should have waived that fee, since they’d sold me a defective unit to begin with.

Love it! Love that effortlessly pairs with the dryer on what setting was used. Super quiet and great load capacity

Excellent machine. Fast, quiet and extremely efficient. Highly recommended.

This washer is very quiet and performs excellent. I would recommend

I love this washer! It's quieter than my old LG washer and cleans better. I also love the height -- I was able to switch from my old top-loader to this because I didn't have to bend over so far like the other front-loaders. Great product!

This LG front load washer is easy to use and works well.

I love the capacity! It can accommodate big comforter. The options are great and efficient.

I really like the capacity of this washer. I had to replace my previous LG front loader as it was 13 years old and stopped working. I do not like the ability to level it as it is too difficult for my elderly spouse and it seemed to become unlevel shortly after delivery. My previous washer had a setting to add more water and this one does not and I really liked that feature with items that were dirtier than usual.

It is silent and leaves the clothes so much drier after the spin cycle than my Maytag did! Got this at 54% off because of residue on the front. Such a silly reason but all the better for me!

Greater washer, very user friendly and good even for large loads (I.e king size comforters). Easy to use and clean.

LG washer and dryers are definitely the way to go. My son ordered his LG washer and dryer in early 2021 where everything was on back order but LG had products in stock. He loves his, so when me and my husband needed new laundry machines, we took our sons recommendation on LG. It seems people have gotten a lemon from every brand out there.. so always a possibility no matter which one you choose. These have been great, and the delivery came on time on the day I chose through BestBuy. They even converted my sons gas dryer to propane. Delivery came with two people that were able to get the machines up the stairs without damaging anything. Machines are stable and level, work very well, and look extremely sharp. These newer machines are impressive and I am totally happy with LG. I didn’t get the geek squad protection because the machines come with pretty good manufacture warranties, and plus I read a lot of reviews that say geek squad refers you to the manufacturer anyways so why waste the extra money?

Efficient design with low noise when operating. Very happy with this unit.

Have had for a few months now. Has lots of settings and washing the clothes well. No issues luv the color matches another dryer that I have had with a different brand.

This replaced a top loader Samsung that was performing erratically in a house recently purchased.. It is also the same model we have used successfully in our previous home. We were happy to see that LG had maintained their high standards and was producing an excellent machine. We are pleased with our decision and its performance. Easy to use, great results. What more can you ask.

The washer is excellent and easy to use; very effective at taking out stains. Installation and delivery by best buy was also excellent and easy. Best Buy financing (0%) was also great for this unexpected purchase.

Bestbuy provides a great service to install and hallway the old one. This washer is working without issues however we only used it for just other the month.

Smooth, quiet, efficient and fast. Easy to use (i haven't even touched it yet, only the wife has)

Easy mode selection, very quiet, excellent spin cycle and cleans well