Customer Ratings & Reviews

This replaced a top loader Samsung that was performing erratically in a house recently purchased.. It is also the same model we have used successfully in our previous home. We were happy to see that LG had maintained their high standards and was producing an excellent machine. We are pleased with our decision and its performance. Easy to use, great results. What more can you ask.

Efficient, silent, easy to use and adapt all my washing needs

I like this washer a lot! I an giving a 4 star rating due to the initial odor of the rubber in the washer. However, I followed the instructions that came with the washer and cleaned it as directed and the odor greatly improved! I’ve since repeated the cleaning cycle and the odor is almost gone now.

Smooth, quiet, efficient and fast. Easy to use (i haven't even touched it yet, only the wife has)

I love my new washer!! I typically use only the right side of the dial as none none of our clothing really requires steam cleaning, or sanitation, however the bright white cycle is great for keeping your whites white! The machine cleans well and is very efficient with most loads completing in 30-45 minutes. I also like the musical notes letting me know a cycle has completed. So much nicer than a buzzer.

Good washer ! Quiet and easy to use. Best Buy salesperson was excellent and the delivery was good.

I like a front load. When my washer died abs could not be repaired due to its age, I selected this LG washer. My wash is cleaner. At 4.5 cu ft the tank is large enough for 2 king sheets and a blanket. It has more features than I may ever use. It is quiet. I am very happy with this purchase. Plus the best buy installers were GREAT. They were fast and efficient. They gave me a lesson on how to use the machine.

It has been working perfectly, i recommend this product,the installation is really professionally done. The overall price, delivery and installation is very amazing, thanks so much.

DO NOT forget to take out the shipping screws when installing the washer, or it will be very noisy. Works well, uses less power and water than our old washer (2010ish model don't remember the brand).

This product is exactly what my family needed. We’ve purchased almost 2 different machines and this one has been the perfect one. We’ve had so far it washes stuff very well. Stains are removed properly. Couldn’t be happy with this purchase.

We have now had this washer for approximately 2 to 3 months. We are very satisfied as we were with our previous LG washer. What we like about this one is that the spin cycle even on high does not move the washer all over the place. I even found the cat laying on top of the washer when it was going and he was not bothered at all. It does not have the same number settings as the previous LG. But it does seem to be more efficient.

Washing Machine is easy to use and very quiet. It can handle large and bulky loads easily.

Overall the washer is working really well. I like that I can add extra rinse and spin to things. I did have a problem just washing 2 older pillows. The spin would start and stop, guessing it could not stay in balance. Looking back on it I should have added a couple smaller blankets in with the pillows. Other than that, it has been washing everything just fine, and faster with less water than my old machine. I have not had a chance to use the steam setting yet so I cannot comment on that. I am glad that I purchased the stand/drawer pedestal l for the washer as it helps to have it a little higher. The only thing I don't like is that the door is tinted so dark that you cannot see inside as it is in use. I would prefer to have a clear door so I can see inside as things are being washed.

Nice washer. Very happy with it so far. Quiet and sleek.

Bought for my son as a house warmi g gift and it works great!!! We still use our set we bought 9 years ago and won't go with another brand.

This washer is great! It has a large capacity and the clothes come out very clean. There are many settings to choose from and it is very easy to operate. I love that the app lets you know when the cycle is finished; our washer and dryer are on the third floor, so we don't always here the end of cycle melody (which is quite pleasant!). I was a little skeptical of getting a front loading washer, but so far I love it!

Just replaced our 20 year old LG front loader, which we also purchased from Best Buy, with another highly rated LG front loader. Installers were very knowledgeable and helpful. Very happy with it. Quiet, fast, and love the varied selection of features.

This is one fantastic washer... the best that I have ever owned. Quiet, powerful, easy to use, extremely effective. Highly Recommended!

After our previous great experience with a LG washer (10 years) we decided to get a new one when we moved. We have not been disappointed at all. The feature set is something to behold ! Cycles seem to run faster than on the old washer and I find that I'm using less detergent as well. Having WiFi capability is just pure awesome. Plus the 10 year warranty on the Direct Drive made this a no brainer purchase.

I highly recommend the LG Thin Q washing machine. It is quiet, quick and the clothes come out clean and ready to dry. The 4.5 capacity is fine. If you have a large family, then get the 5.0 size.