Customer Ratings & Reviews

DO NOT forget to take out the shipping screws when installing the washer, or it will be very noisy. Works well, uses less power and water than our old washer (2010ish model don't remember the brand).

It has been working perfectly, i recommend this product,the installation is really professionally done. The overall price, delivery and installation is very amazing, thanks so much.

We purchased this new washer to replace another LG front load washer that needed repairs after 15 years. This new one has a larger capacity and is quiter and more efficient than the old one. We couldn't be happier with our purchase.

After having an LG frontload washer for 14 years, we replaced it with a similar model. The old washer shook violently so I am thrilled that this one feels so stable. I have tried several different loads to test it out from small loads to a large load of towels to a queen size down comforter. Every load has been rock steady. My husband has even noticed that the towels have come out even cleaner than before. Same detergent and cycle used so the machine has made the difference. I especially like the Turbo Clean feature. It makes so much sense to use that to get all the detergent out without needing to fill the drum. Now I just hope this one lasts 14 years too. Consumer Reports says that customers rate LG as the most reliable brand. Here's hoping so! Some have complained of the display being dark but we have good lighting in our laundry room and have NO problem reading the display. Perhaps in a dimly lit one it would be difficult.

Good product works well and quiet. Delivery on time.

We upgraded to the newer model and this has been a great choice. Very quiet and efficient and really made a good choice. Now planning on using the matching dryer as a stackqble to save space.

I originally order washer dryer…it was delivered on time however dryer was the wrong item (my mistake). The best buy team from my orders, reorder, installations, delivery and rescheduling made it so easy. They were with me every step of the way. i love the notices i receive before the delivery and installer arrives! Love the features of my new machine! Love Love Love

Good washer ! Quiet and easy to use. Best Buy salesperson was excellent and the delivery was good.

Excellent washer. Quiet and efficient, this is a much better washer than our previous Frigidaire front-loader. I like that it notifies me when a load is complete and that it notifies me when it is time to run a tub clean. We waited until the unit was on sale, so the price was right.

Bought for my son as a house warmi g gift and it works great!!! We still use our set we bought 9 years ago and won't go with another brand.

I have had this washer a few weeks now and I cannot believe how much LG has improved this unit. I had an older model from 2008. It finally reached a point that I could not easily repair it affordably. So I bought this newer model based on reviews. Well, I am not disappointed. It is SO much quieter than the older unit even before it turned into a freight train. This one is quiet, calm, and it works great. I have not tried the wifi feature yet, but I will need to. I can no longer hear when it is done with a load of laundry :) It was pretty much plug and play in that it worked very similar to the older model controls-wise. This one has more features that I will explore further, but it took no time to get laundry going again. The guys that came out and installed were great. They were quick and verified everything before they started. Excellent job Best Buy.

Just love this machine. The choices are plentiful, the tub is large and I love the turbo wash feature. It is so quiet too. My dry time has been cut down saving me even more money and time.

I love my new washer!! I typically use only the right side of the dial as none none of our clothing really requires steam cleaning, or sanitation, however the bright white cycle is great for keeping your whites white! The machine cleans well and is very efficient with most loads completing in 30-45 minutes. I also like the musical notes letting me know a cycle has completed. So much nicer than a buzzer.

I love this washer! It's so much quicker than my old one and it does a great job of cleaning. The front loading capacity is great for me and no problem at all! I just always remember to wipe out the lower rim and leave the door ajar for a for minutes if I'm finished doing the wash - it helps the washer dry perfectly.

This modern sleek machine is great! It’s really quiet and efficient. The settings are easy to navigate and adding detergent and all other liquids is easy. The flat modern sleek doors are so great for small spaces. I love that they are white. They look very clean.

As a replacement for a previously trouble-free, 13 year old LG-made washer with similar features, this unit was exactly what we wanted. So far it has met our expectations. Best Buy’s sales and purchase procedures made the experience an actual pleasure, instilling confidence with their efficiency and easing the anxiety associated with large purchases.

The dishwasher is tremendously easy to operate everything is right in your face easy to put the clothes inside easy to look at all that buttons. When it's running it doesn't make Halloween or noise which is very nice I love this machine and I really recommend it to everyone it's quick and fast and very effective

So far so good, quick wash is nice and effective and gets a lot of the moisture out for the dryer. Easy to use, lots of settings for normal use that work great.

Quiet, efficient, and very easy to use. Definitely a fair value. We have the companion dryer as well and are very happy with both products. We don't have them stacked so I can't speak to that, nor do we have them connected to the internet, but they get the job done and they look good, too!

Great Washer!! Very quiet I love the Bluetooth feature. The turbo wash feature is also another added benefit. Cuts your wash cycle down. By far LG appliances are outstanding!