Customer Ratings & Reviews

I selected an LG washer after reading reviews and reliability estimates. I selected this model primarily based on cycle time. It has “Turbo Wash 360,” which allows it to do a load of wash faster, while saving more energy and water than normal. Win-win! Many machines advertise cycle times of 105 minutes. With this one, my laundry gets clean in an average of 29 minutes per load. It’s quiet and efficient. To get Turbo Wash 360, you also end up with Steam Cycles and internet app connectivity. I’m not sure I will ever use those features, but the quick wash cycles are totally worth it!

So far this washing machine has been great. Our Samsung washer broke and I did some research on more reliable brands and LG kept coming up so we took the chance. The features are great and I like the steam option if I want to really sanitize clothes or bedding. The machine itself is quiet and the LG app is really helpful it lets you know when the load is done and when you need to do a self clean. I hope it lasts longer than our Samsung.

It's much larger than expected! Works well and can handle large amounts of clothes

We are really liking this washer so far. It functions quietly, smoothly, quickly, and has a built in mode for just about everything you could think. We do not utilize the smart things feature, and don't feel like we are missing anything. It makes it very evident that we need a new dryer as well (we can do two loads of laundry in the time it takes our dryer to finish one cycle).

This LG Washer makes a noise during the Rinse Cyle. Our first unit made an extremely loud noise, making the top floor virtually shake. It’s a fault in this model that LG probably does not even acknowledge. Best Buy referred me to LG for service and after wasting a bunch of hours and them not showing up on an appointment, Best Buy helped out - came in checked the unit and recommended a replacement since it was within 60 days. The new machine also makes a noise in the rinse cycle but it is way more tolerable and does not shake our house and top floor. I lost all respect for LG and gained a lot for Best Buy, which is why I am giving a rating o 4. Thank you Best Buy and shame on you LG.

Works fine, nice and quiet running. Does good job with all colors of clothes.

I recently bought a set of LG washer & dryer and so far happy with both! I have used them about 4 times by now and happy with the result. Hint: always leave the door of the washer open for air to flow in and that’s one thing to always remember.

I had a 10 year old LG front loader which I thought I ruined by washing a sheepskin seat cover. It completely shredded and clogged up everything but the repairman said it was a good unit that lasts a very long time, so I fixed it and gave it to my daughter and bought a new one for me. It is quiet and thorough (the jets around the door seal make sure that everything gets clean and rinsed well!) and I could not be more satisfied!

So far so good. Purchased this at the outlet store and so far its been great. No issues

Love it! Easy to use. Love! Love! I love it that it connects to my phone. Remind me when the wash is over

This LG washing machine is absolutely outstanding for the price. It is super efficient and quiet. Would not hesitate to buy this product again and recommend it to anyone. Best of all Best Buy made the purchase to delivery so effortless. Thanks!

This is my 2nd LG washing machine. My first one lasted 13 years! I have used my new LG 3 times so far. Very quiet running machine. Love the various washing options. Some cycles are really long others are around 18min. Less drying time is needed because the washing machine rinses really good.Quality is better then other brand machines I looked at. I haven't used the wifi options because I don't run appliances when I am not home. That wasn't a selling point for me. Price was high but at the time I bought it (covid) most machines were not in stock and delivery times for the ones in stock were 2 to 3 months out! But in the end I'm happy with the machine.

Great Purchase! I can't believe how great this washer works. It can wash a large load in less than 30 minutes and spins the laundry very dry. It's quiet, too. Love it! We also bought the matching dryer. Another great purchase.

Love my new washer! Works beautifully! So glad I went to this model.

So, if you go look at my review of the dryer, you will see my review of the washer instead :-) You should definitely consider buying these as a set. The washer and dryer replaced our old Duet pair that we had for about 18 years (several rear bearing replacements on the washer to get that service). Both the washer and dryer are worth buying. The dryer has a bunch of features that we are still learning. It does a really nice job of either timed dry or automatic dry. All are easy to use. The chime sound is a small thing, but it is quite pleasant! We got a chance to learn about one very important feature. This dryer has a flow sensor. Our vent is on the roof and after 3 weeks we got a D80 error. This is the dryer telling us that the vent was clogged. Sure enough, I pulled the pipe in the attic and found the roof vent completely clogged. A quick clean with a brush and now we are back up and running. A very nice feature!!

Been with LG for years and they’ve yet to let me down. Love them

GOOD PRODUCT BETTER FOR USED THANK FOR THIS MACHINE

Only used this a few weeks. Comparing to 6 year old equivalent Samsung. This machine is quiet! So that's good. But, it doesn't seem as big as our Samsung, which was the same 4.5cu ft advertised. The drum is 2.5" less deep, and a king comforter doesn't fit as well. It also has trouble spin drying a comforter or large blanket, which our Samsung had no trouble doing. So unbalanced loads are not handled as well. I also miss the drum light on our Samsung.

Good high end machine with enough bells and whistles. Does what it is supposed to do! We looked at a number of them and this truly was the best

I haven’t had this for long, but so far I am pleased with it. Seems efficient. Is quiet.