Customer Ratings & Reviews

Great washer. Super quiet & efficient. I'm definitely buying the companion dryer next.

Great overall easy to use & very efficient! Bought a few months ago & would do it again!

Great capacity. Beautiful color. Easy to use, Love the steam accessory.

Very quiet large capacity washer. Takes a little bit to figure out the controls but once you do it’s very simple to select options. Does a very good job of cleaning clothes

Couldn't be happier with this purchase. The washer and dryer work so well and they are very easy to use. There is an option to do a fast, turbo wash which is just under 20 minutes and clothes came out clean and fresh. The set also looks very nice. Would recommend to anyone looking for a new set!

I recently purchased a washer and dryer from Best Buy, and I couldn’t be happier with the experience. The customer service was excellent from start to finish—everything was handled smoothly and with care. The delivery and installation team did a fantastic job as well. They arrived on time, set everything up perfectly, and made sure I understood how everything worked. On top of that, they were incredibly kind and respectful throughout the process. Truly a five-star experience!

Excellent product and price. I am glad I bought from BB. Great customer service as well. Thanks for the emails and follow up

Best washer I have owned. I would recommend it to anyone.

I love it!! This washer uses so much less water than our previous washer. It is very quiet and is very good stylish. I leave my laundry room door open to show it off. Be careful the exterior will scratch easily, although that was true of my old washer/dryer that was in white. The scratches are more obvious on black vs white.

Been using this for 1 year. Very satisfied over our old Samsung. Easy to use. Get the pedestals. Fairly quiet. Haven’t experienced any mechanical problems to date. Recommended for sure.

These have been great. They are easy to use and plenty big for a family of 4. My only conplaint is that I can feel the washer vibraton in the bedroom next to it when it is spinning at high speed.

The washer works great, cleans clothes better than our last Whirlpool and is exceptionally quiet. My only real complaint is with the ThinQ smart function. I wasn’t really looking for this feature but it’s nice when it notifies you that a load is done. It would be great if it was marginally reliable. It’s not. The Rssi on my phone in the laundry room is generally in the low -40s but the washer and dryer can never reliably maintain a connection. The dryer manages to notify me a load has finished 75% of the time. The washer hasn’t been able to do this 10% of the time. If you’re buying this unit for the smart feature, look elsewhere. Do a Google search. The smart features of these units don’t work for anybody.

We replaced our 14-year old Bosch washing machine that was supposed to be, according to the Bosch area rep, "the Mercedes of the washing machine and we could pass it down to our children." After a few years, Bosch discontinued manufacturing washers and dryers because LG and Samsung put them out of business. We bought a new LG washer and dryer set and LOVE them! And 14 years later, we paid about $1,000 less than what we paid for the Bosch washer and dryer set. We recommend them highly!

It’s been 2 weeks but I love it. I was scared of other reviews but let’s hope it holds up!

This is a highly recommended product for a quality washes and very efficient in the time and energy use.

Love this new machine. Works great and it’s quite.

Quite, and works efficiently without having to worry about it! Second time we bought this set as we left our original set when we moved. Wife loved it so much she wanted the same thing!

Best washer we've ever had! There is no vibration, and it's extremely quiet.

This is a great washer, easy to use, very quite during wash cycle.

Cleans just great. This washer is super quiet. It is very easy to operate.