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Customer reviews

Rating 4.7 out of 5 stars with 3051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,051 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Super quiet & efficient. I'm definitely buying the companion dryer next.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Kevin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall easy to use & very efficient! Bought a few months ago & would do it again!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Beautiful color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Beautiful color. Easy to use, Love the steam accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great large capacity machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet large capacity washer. Takes a little bit to figure out the controls but once you do it’s very simple to select options. Does a very good job of cleaning clothes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Front load laundry set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with this purchase. The washer and dryer work so well and they are very easy to use. There is an option to do a fast, turbo wash which is just under 20 minutes and clothes came out clean and fresh. The set also looks very nice. Would recommend to anyone looking for a new set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service from Start to Finish

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a washer and dryer from Best Buy, and I couldn’t be happier with the experience. The customer service was excellent from start to finish—everything was handled smoothly and with care. The delivery and installation team did a fantastic job as well. They arrived on time, set everything up perfectly, and made sure I understood how everything worked. On top of that, they were incredibly kind and respectful throughout the process. Truly a five-star experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and price. I am glad I bought from BB. Great customer service as well. Thanks for the emails and follow up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have owned. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic Washer!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! This washer uses so much less water than our previous washer. It is very quiet and is very good stylish. I leave my laundry room door open to show it off. Be careful the exterior will scratch easily, although that was true of my old washer/dryer that was in white. The scratches are more obvious on black vs white.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Happy with LG

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for 1 year. Very satisfied over our old Samsung. Easy to use. Get the pedestals. Fairly quiet. Haven’t experienced any mechanical problems to date. Recommended for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great. They are easy to use and plenty big for a family of 4. My only conplaint is that I can feel the washer vibraton in the bedroom next to it when it is spinning at high speed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works well, but the smart features stink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great, cleans clothes better than our last Whirlpool and is exceptionally quiet. My only real complaint is with the ThinQ smart function. I wasn’t really looking for this feature but it’s nice when it notifies you that a load is done. It would be great if it was marginally reliable. It’s not. The Rssi on my phone in the laundry room is generally in the low -40s but the washer and dryer can never reliably maintain a connection. The dryer manages to notify me a load has finished 75% of the time. The washer hasn’t been able to do this 10% of the time. If you’re buying this unit for the smart feature, look elsewhere. Do a Google search. The smart features of these units don’t work for anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the LG Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 14-year old Bosch washing machine that was supposed to be, according to the Bosch area rep, "the Mercedes of the washing machine and we could pass it down to our children." After a few years, Bosch discontinued manufacturing washers and dryers because LG and Samsung put them out of business. We bought a new LG washer and dryer set and LOVE them! And 14 years later, we paid about $1,000 less than what we paid for the Bosch washer and dryer set. We recommend them highly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 2 weeks but I love it. I was scared of other reviews but let’s hope it holds up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer with quality and efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a highly recommended product for a quality washes and very efficient in the time and energy use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new machine. Works great and it’s quite.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite, and works efficiently without having to worry about it! Second time we bought this set as we left our original set when we moved. Wife loved it so much she wanted the same thing!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer we've ever had! There is no vibration, and it's extremely quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer, easy to use, very quite during wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best washer I have owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans just great. This washer is super quiet. It is very easy to operate.

    I would recommend this to a friend