Customer Ratings & Reviews

We are loving the lg washer and dryer set the we got. I have very high expectation with lg product and it doesn’t disappoint.

Great machine. Very pleased with the purchase! LG has been great with our household machines!

Works great as it should. I didn't read the manual and had the entire washer recklessly shake. Turns out the manual states to remove the 4 shipping bolts on the back that somehow affects the balancing of the machine. Once I removed the 4 bolts, it was calm and quiet.

Didn’t realize how not clean my clothes were until getting this washer. Washing things on the steam setting makes them look like new. This was above what I wanted to pay for a washer but I am glad I sprang for it.

Cleans clothes well and all is easy to use love to at I get notifications on my phone when done

I bought this despite family members throwing hate at front load washers. My 18 year old top loading Whirlpool washer and dryer were going to outlive me and I wanted new. The LG models won due to high user satisfaction. What I mostly notice after the change is the increased capacity, reduced water usage, and reduced detergent usage. It's very easy to wipe down the gasket when finished and I dry out the soap area too. The door remains just slightly propped open (if you want) and is held there magnetically. Clothes come out clean, there is no noticeable difference from my old agitator machine. The wireless app is novel silliness and for me there was no need to spend any additional money on a pedestal.

Excellent choice. Very efficient and fast. I would recommend

We got this during a recent sale, and can't say enough about the washer itself. Installation and set up was a breeze. We haven't used all the features yet, but the quick wash is perfect for freshening up garments. The spin cycle leaves clothes practically dry, which will further increase our energy savings. We have been able to wash our king-sized comforter in the machine, and the extra capacity helps to avoid spending all day washing smaller loads. The only complaint I have is with LG and their Thinq app. Our Samsung A10e phones apparently don't have the firepower to run the app? What in the world is so complex about the app? My wife installed it on her (older, to us) phone, and all it does is report washing status, advise when you need to clean components and the like. The app seems to be useful, but the developers disappointed me with the lack of compatibility.

Unit is everything it was advertised to be and more. Only thing that could be added is a light on the tub. It is truly smart.

Awesome washer and LG is always been a good brand for me

Literally asked Best Buy staff which washer and dryer they would purchase if they had to buy a set in the store and this was the recommended one. Looks great and it was within our budget so we trusted our professional Best Buy representative and bought the set. They arrived the time we scheduled it for and installed it no problem. The washer and dryer works efficiently and also has many useless functions, but it gets the job done well. Shout out to Timmy, he was patient and walked us through all the details!

First one lasted 9 years. We wash clothes. 6days a week. This washer is durable and gets clothes clean. Great buy.

Excellent cleaning and shorter cycles with the steam add on. Love the capacity and getting notifications via WiFi that the load is done. Highly recommend

This thing has beat every expectation. I picked this model based off Consumer Reports, high rated for our use. We have two large shedding dogs, and I'm outdoors a lot so lots of muddy clothes. Eats through everything silently and then politely chimes that it's ready for more. Haven't used the WiFi or smart learning much, yet- but I'm sure those features are on par with the physical labor this unit outputs.

Amazing washer, was tired of wasting my time doing 1 1/2 hr loads of laundry with my old machine. This washer saves water, money and more importantly your time!! High quality performance.

Very quiet, easy to use and washes two loads in the same time are old washer could wash one

I learned a lot. Just replace seals & bearing, YT vids say. No, LG took care of that: the part that corrodes and breaks, every time, is the aluminum spinner aka spider. Before this model it could be replaced, but now it cannot, the outer drum is cemented instead of bolted. To fix, replace the assembly: $679+shp+tax parts alone! It lasted only 18 months…this is Anti-American!!

Love love love my LG washer it is just the perfect size. Very easy to operate. Quite not too big not too small. Will be getting a LG dryer in the near future to match love this washer. I highly recommend.

STAY AWAY! Less than 6 months in and there is already damage to the door gasket. LG refuses to repair under warranty. We are not washing knives, or dragging razor blades out with the clothes, and yet we are now left with a leaking, broken washer that cost $800 and will now cost another $200+ to fix. I've had front load washers before and have never had this happen. Absolute garbage.

Fairly simple to use. I do recommend reading the instructions.