Customer Ratings & Reviews

so far so good! the machine has been working perfectly since day 1 and has made doing laundry a lot less annoying.

I bought this despite family members throwing hate at front load washers. My 18 year old top loading Whirlpool washer and dryer were going to outlive me and I wanted new. The LG models won due to high user satisfaction. What I mostly notice after the change is the increased capacity, reduced water usage, and reduced detergent usage. It's very easy to wipe down the gasket when finished and I dry out the soap area too. The door remains just slightly propped open (if you want) and is held there magnetically. Clothes come out clean, there is no noticeable difference from my old agitator machine. The wireless app is novel silliness and for me there was no need to spend any additional money on a pedestal.

We got this during a recent sale, and can't say enough about the washer itself. Installation and set up was a breeze. We haven't used all the features yet, but the quick wash is perfect for freshening up garments. The spin cycle leaves clothes practically dry, which will further increase our energy savings. We have been able to wash our king-sized comforter in the machine, and the extra capacity helps to avoid spending all day washing smaller loads. The only complaint I have is with LG and their Thinq app. Our Samsung A10e phones apparently don't have the firepower to run the app? What in the world is so complex about the app? My wife installed it on her (older, to us) phone, and all it does is report washing status, advise when you need to clean components and the like. The app seems to be useful, but the developers disappointed me with the lack of compatibility.

Literally asked Best Buy staff which washer and dryer they would purchase if they had to buy a set in the store and this was the recommended one. Looks great and it was within our budget so we trusted our professional Best Buy representative and bought the set. They arrived the time we scheduled it for and installed it no problem. The washer and dryer works efficiently and also has many useless functions, but it gets the job done well. Shout out to Timmy, he was patient and walked us through all the details!

This washer is fantastic. It is replacing an older model of LG which gave us many years of great service.

Your clothes come look very clean, large capacity, spin dries, everything 1300 RPM spin cycle

The LGs are great! These are replacing our old set. Installation was great too!

Great price easy to use looks great and runs great

Been using the combo washer/dryer for over a year and couldn't be happier with them. Cycles are easy to use and the smart features make it super easy to remember when things are done so you don't leave anything in the wash overnight!

Got our new washer and dryer hooked up and everything is working great. Just loving our new equipment.

Item has been flawless so far. Best buy installation was also awesome, but honestly that probably had more to do with the two guys who came to do it. They were on time, fast, friendly, and thoroughly explained fhe inportant details.

Love my new washing machine, works great and it is very quiet. Delivery team was great, they removed my old washing machine in a split second.

Had this washing machine for a short time but have used it several times and it works perfectly

Great value for a stacked washer/dryer. Essy to use, quiet, live them.

This wasthe eady way to cheking out new washin machine. Found my wadher on line at best buy. Went to BB store ordered paid for and 2 day delived to my home. Teck setup washer,answered any question i asked. I am a satisfied customer. Thanks Best Buy.

Love my new washing machine! Easy to use! No bending down to take out laundry and easy to operate.

We purchased this washer (together with the matching dryer) to replace our old washer/dryer combo (10+ years old). We never used a front-loading washer but decided to give it a try. This washer is very quiet, efficient, and versatile with different modes. The difference in water efficiency between old and new washer is night and day. The permanent press cycle (both washer and dryer) works excellent for dress shirts. This is neither the cheapest nor luxurious model from LG. It seems to be a very good option for anyone who are seeking for a balance between price and quality.

I am very pleased with my new washer. It’s efficient and very easy to operate.

This washer gets my clothes, towels, and sheets clean. I like its smart features but still learning how to use them. It is much quieter than my previous washer.

Beautiful machine works very well very happy with matching appliances