Customer Ratings & Reviews

Bought this washer/dryer set to save space in our laundry room and so far it's been amazing! It works great, does an efficient wash, and a great space and energy saver. 10/10 recommend

Note: I would give this 4 1/2 stars because of the noise issue (see below for details) I've switched from a top-loading to a front-loading washer and I'm very satisfied. The washing times are much lower, the clothes come out cleaner, and the water usage is less. We used to have a problem with soap staying on dark knitted clothes, requiring an extra rinse and that is no longer a problem. The washer was very easy to figure out, even the WiFi setup. I had thought WiFi would be a wasted feature but it turns out that I like it since you can check how much time is left on a load and it notifies when the load is done. There are plenty of options for different types of loads and for customizations. My only criticism is that the washer makes a low frequency humming sound that is not pleasant during some of the cycle. It's not very loud, though, so if your laundry room is away from the living area of your house, you probably won't hear it. Shutting the door helps too.

Super efficient and does the work amazingly. You can barely hear it and I feel like my clothes is being washed 10 times better.

So far works good , surprisingly very quiet, we like it !

Washer works great. We had a larger GE washer that we returned because the drain pump was crazy loud, this unit is surprisingly quite and does a good job washing.

I have owned many different washers in my life. I have never had one that I had any complaints about. This, washer, however, is the absolute worst. Starting from the first day, the chemical odor was horrible. According to LG, it will go away. I got that reply after 2 weeks of constant messages and texts. I wonder if they have a quota of replies before they can just ignore an inquiry. More important, the machine does not clean well. We are an active family and wash multiple loads a day. About half the time the washer decides to run a fast load and the other half a very long load. The website says it can be due to the size and type of load. Our experience is that the sensors don't work at all. It is frustrating to dry laundry loads and have them reek when they are done. Additionally, the choices of load, speed, temperature etc are useless. You have to start the load, then stop it, in order to make changes with any of these things from the apparent presets. We end up doing a normal load each time and going through three steps to get close to the type of washing we desire. Lastly, the information provided on the machine is minimal to none. Perhaps there are other ways to go around the presets but we could not get any information online. No complete manual available. I wish I had purchased the Samsung model that we just replaced!

This washer does an excellent job cleaning clothes. It's also a great value being a slightly older model. I actually prefer the controls of this model compared to the newer ones that have the screen in the dial.

This LG washer has worked great and has been a life saver for my big family. Highly recommend.

This is a great washing machine. It’s energy efficient and very easy to use. It weighs your load to determine how much water it needs. It has an option for towels, bedding and sanitizing

Our previous washing machine stop working after one year! My wife purchased it from a small appliance limited warranty expired! We drove to best buy after reviewing the "Consumer's Report" magazine and purchased the GREAT and EASY to operate LG. Great service.....................

This washer and dryer set is so nice and works so well! It has a very modern and elegant look and we get compliments a lot. It has really nice features on it as well and feels extremely sturdy when opening and shutting the doors!

I love my new washer. I’m a gadget and technology freak and the new washer is so cool. It sends data about the wash load that it just completed to the dryer over our wifi so the dryer will know how much water is still in the cloths. It uses half the water per load of our old washer and this is important if you are on a private septic system because you don’t want to overload the system with water it cal lead to expensive failure. Anyway, this is super cool it also used about half the soap we used to put in our old washer and the clothes come out great

The machine works great, ran it through different cycles and everything came out ok. The problem is the lack of a manual with the product. Our finish wash always came out a little warm even when we had it on cold water. No instructions told us that it was the steaming process of the machine. LG were helpful in helping us figrue this out

Great washer, we use it more than once a day and its predecessor lasted 10 years. Probably would have gone for longer if we had repaired it. General consensus seems to be this is the sweet spot in the LG range where more expense just buys you more electronics to go wrong.

Love the intelligence of this washing machine! Very efficient and quiet

Great machine quick and different options for your different needs, the whole family is inspired to use it

Love my new washer! It's easy to use and very quiet. I love that I can monitor the finish times and use remote start via the app!

This machine is so quiet you hardly notice it is running. This was a great purchase making laundry day enjoyable.

This is tough to review. It probably has too many bells and whistles. On startup, the machine goes into a sensing mode for few minutes just making noises but not actually starting the load. I think this determines how long to wash and spin based on weight? Either way, it increases the wash time. On the first test wash, we were horrified to see a small puddle under the machine. Called BB who said a technician will show up in 24 hours to fix the problem. No one has contacted us and its been 2 weeks but the leak seems to have subsided but we're not reassured that it won't come back. I don't want to give a poor review based on BB or the fact that I think it has too much tech in it. Make sure you want all the features such as WiFi and auto sensing to justify the price increase. These are the highest scoring units in consumer reports which is why I chose this machine.

Efficient, quiet and looks good. My wife love's it.