Customer Ratings & Reviews

This is a great washing machine. It’s energy efficient and very easy to use. It weighs your load to determine how much water it needs. It has an option for towels, bedding and sanitizing

This is the second time I purchased this dryer. I liked it so much at my previous home I bought it again

Very happy with our washer and dryer so far. No complaints, and love the app reminder that each load is finished, plus the ability to check remaining time on a cycle from my phone instead of going all the way downstairs to check. Super convenient!

Excellent product. Quiet, efficient and the best price in area at Best Buy! It is perfect!

Didn’t pay attention to side door opens so now I have to take wet clothes around the door to put in the dryer. This is a pain and would have to have a new drain installed to fix this. Also, my previous washer Had a light inside the machine. This one does not and I really miss that feature.

Works well they came dropped it off and installed it.

Easy to use, seems to be working well, not loud at all, just like the matching dryer

[Employee of bestbuy] New washing machine is great. It is better than the old version and loved the new features introduced.

I have owned many different washers in my life. I have never had one that I had any complaints about. This, washer, however, is the absolute worst. Starting from the first day, the chemical odor was horrible. According to LG, it will go away. I got that reply after 2 weeks of constant messages and texts. I wonder if they have a quota of replies before they can just ignore an inquiry. More important, the machine does not clean well. We are an active family and wash multiple loads a day. About half the time the washer decides to run a fast load and the other half a very long load. The website says it can be due to the size and type of load. Our experience is that the sensors don't work at all. It is frustrating to dry laundry loads and have them reek when they are done. Additionally, the choices of load, speed, temperature etc are useless. You have to start the load, then stop it, in order to make changes with any of these things from the apparent presets. We end up doing a normal load each time and going through three steps to get close to the type of washing we desire. Lastly, the information provided on the machine is minimal to none. Perhaps there are other ways to go around the presets but we could not get any information online. No complete manual available. I wish I had purchased the Samsung model that we just replaced!

User friendly functions, quiet washer, and cleans cloths

Beautiful machine works very well very happy with matching appliances

We are very happy with our new washer. Quiet, large capacity, many options, cleans well. Best Buy Geek Squad great.

After having my previous washer 15 years I didnt realize how much technology had changed on washers, I am extremely please with this washer for numerous reasons there are many options 2 features I like most is steam which cleans my clothes really good and this machine is extremely quiet.Got it on sale so the price was good...Very happy with this purchase.

My wife had a clothing YouTube channel and I work in IT. My job is frequently un weathouses where it is filthy. The machine gets out cloyhs clean. But many of the options use warm or hot water where the clothing calles for cold. Also many of the clothes that my wife gets today is handwash which is only available. through the download section. The control panel is hard to see if tour raller than about 5'2" or so. As i am close to 6' i frequently have to get down on one knee to see all the buttons and what thay say.

After struggling for way too long with my top loader, I finally got an efficient and fast machine. I really didn't want to replace my previous machine since it was practically new, but I could not stand the waiting for up to 2 hours to complete a basic cycle. My washer is actually faster than my drier now!! Almost a joy to do the laundry! Make sure to measure your space though. This machine in bigger front to back than my old one.

Quiet, clean, and beautiful! I love the versatility of wash cycles available. Tub clean feature will keep it smelling fresh.

We absolutely Love this new washing machine. We were actually able to wash our Quilted Bedspread which we usually have to take the laundromat and use one of the Giant machines becuse it was always just too big for our machine(s) at home, but we were able to wash it in our new machine and it came out great. Just so many other features including how Quiet it is. So glad we upgraded to the LG.

So far mostly good. Install was horrible, and metallic smell present for first 10-20 washes.

works great, delivery was smooth with Best Buy. No complaints so far but I've only had it for a couple of months.

I have only had this washer for a little while. It does a decent job of cleaning but not as well as a top loader. The spin cycle does a great job or wringing out the clothes. I also love the different choices for cycles to customize your needs for the load.