Customer Ratings & Reviews

Happy with this purchase. Front load makes it easy to reach all items (some family members are shot so it was challenging to reach the bottom in a traditional washer). Freak load detection so very energy efficient. And love that it connects to an app so when I’m out of hearing distance, I know exactly when it finishes the cycle so clothes don’t sit there for hours.

So glad I purchased this. Super easy to use and has so many different settings to give your clothes the best wash.

We needed to replace our 12 yr old Kenmore and this LG was Consumer Reports top buy. So far so good, getting our clothes clean. It's larger capacity from our older machine means we are doing fewer loads.

This washer is awesome. The amount of different options available for different washing needs are very diverse, and work great. We have a young child, and have been running loads almost every day since we've had it and it's been running great. No issues with clothes not being washed properly or damaging clothes

The Best Buy Lakewood earned my business with a big sale on large appliances because Darwin and Cesar stepped up, knew exactly what they were doing, put together a great bundles and packages for me, answered any questions I had. Also, I had a couple of mechanical issues which they got fixed immediately and replaced the machines that needed to be replaced. Great service, super cool. Hands-down.

This washer is a good machine. My only issue is one of very minor in my personal case, I am unable to change the handing of this with out taking it apart. BestBuy did offer to do it before delivery but I was not sure if I would want that. This works as it should and is very simple to use. I do not use the WiFi options as that is a bit overkill for my needs.

Best purchase and super easy to use! Excellent features and tons of room for larger loads

I like the LG brand. I have found it to be very dependable. This washer is quiet and easy to use.

People who have used my machines loved them a lot. Great to use.

Has performed as advertised, Paired with a best buy warranty i have no complaints.

This was a vast improvement over our old washer. The controls and features we have used all work as advertised. I have not used the app or high tech features at all. I have not had issues with smells. Thy only complaint I have the the overall depth the door sticks out 2" more then our old washer so if you have a tight space fro depth measure well at the middle of the door.

We bought this dryer to replace an old Whirlpool dryer that had failed. We are very happy with this dryer. Not only does it dry clothes in a shorter amount of time but the clothes are less wrinkled than those from our old dryer. The dryer is also extremely quiet. We are very happy with this purchase.

Great replacement from our old Samsung washer dryer combo, but lets be honest, these machines have waaaay toooo much technology than we can possibly use. I am buying the washer and dryer for how it looks more than how many features it has. Essentially you turn it on and it washes your clothes. Everything else is just noise. I will say that this combo is more quiet than our previous Samsung front loading combo.

Quite wash cycles and has good load capacity. The install was good just make sure your connections are on the same side of the washer as the hose that drains the water was shorter than our other washer so we had to slide close the the wall to get it to fit.

Love doing laundry because of this machine. My clothes feel much better

We're very pleased with this washer! It's our first front loader and, wow, what a difference! We also love wifi compatibility. You can see how far along the load is and it let's you know when it's done!

Beautiful design. I love my new washing machine. Way quieter than my last one.

The sales associate at Best Buy was professional, she described the features of the washer in detail. The delivery went smoothly and the gentlemen were professional as well. The washer is efficient, quiet, flexible and intelligent in its use of resources. We are very pleased.

Excellent buy. I love my washer. It is very efficient.

This replaced 10 year old LG. Working well so far and will update after a while