Customer Ratings & Reviews

Super quiet machine with a huge tub. I am very satisfied with this purchase. Lots of buttons... YouTube to the rescue! The only surprise was that the machine runs a lot longer than our old machine. Try Speed Wash setting if you're in a hurry.

The machine works effortlessly. I am impressed with how quiet it runs. The controls are positive and easy to understand. The tub is larger than my old machine. This makes it a little more difficult to bend down and reach the back when unloading. I am 6’02” and shorter persons may not have this minor inconvenience.

The LG is very much like the Sears Kenmore Elite that it replaced. The old washing machine served us well and I am hoping for a similar result from this new LG. My experience with Best Buy was very good from the initial purchase through the delivery process.

We like this washer. Replaced an electrolux we had for 12 years. Large capacity.

This gets only 3 stars because it is a replacement washer. My previous model stop working less than 5 years. WOW! With the price of these, they should at least last for 10 years. Although the motor has the warranty, with labor it was not worth repairing and we were told 5 plus months for parts. So that basically invalidates the warranty.

Very good washer machine for a decent price. It is huge so it can fit a big load. I have a king size bed so I wash my heavy blanket and it fits. Many programs are available. Ot has an option where you can turn it on through wjfi or your phone but i didnt use that option yet so i don't know how it works.

It's a very nice washer, and goes well with the pedestal washer we got with it. Like any front loader, it's best to keep door open a little so the moisture doesn't create mildew and such. The download option is pretty cool, wish it allowed more than one at a time. The spin cycle is ridiculously fast. There was hardly a drop in the clothes.

We had a previous version of this washer for over 10 years and we loved it. The newer model takes some getting used to but it cleans just the same. My only complaint is the door. It takes a little more effort to close it than previous versions and it feels awkward. I’m afraid that I am going to break it. Otherwise we love this washer.

Washer & dryer is outstanding especially for large items!

I purchased an LG Washing Machine Model# WM4000HWA on 11/29/24. On 1/7/25, the inner glass door on the unit spontaneously and completely shattered. The unit was not in use at the time when I heard a loud crashing sound and went to the unit and found broken glass on the floor and inside the machine. I immediately contacted LG Customer Service, and they refused to cover the damage under the manufacturer’s warranty and claimed it was our fault. LG claimed the damage was caused by how we used the machine, but for the 41 days we had the machine, it was probably used a dozen times with very typical clothing loads.

Wife loves and girls love it. There is so much difference between the Kenmore and the LG. It is so quiet you can hardly hear it run. The music it plays when it is done is a lot better than the beeper. It plays music just like our new LG Dishwasher. When our LG dryer quits we are going to by another LG dryer.

Really impressed with this washer. Really does a load of laundry in 30min instead of my old LG that would take 1 hr for the same load. This washer is quite a bit quieter as well.

Absolutely love my new LG washing machine. It is beautiful, as well as elegant looking with so many awesome features. You almost don't even want to use it because it is soooo pretty!!!

In a span of 3 months I had a GE, a Samsung and this LG model. The GE didnt seem very solid and was hard to get the clothes out. The Samsung just didnt get the clothes clean... THIS LG is AWESOME. My clothes are coming out clean and well rinsed. Very solid machine, high quality

Although we've only used the washer 5 or 6 times so far, it works well and doesn''t make excessive noise. It also plays a nice little tune when the cycle is over. We haven't used any of the "smart" functions and probably won't since it seems unduly complicated for our needs. Otherwise it seems great!

Clothes are brighter and cleaner. The detergent cup is very handy and makes pouring liquid detergent very simple while keeping the floor and machine clean. The machine is pretty quiet, however, you definitely hear the turbo mode. The towel and bedding modes work beautifully.

Just Like the Old One. BestBuy deliver on time, professional service personal.

Nice washer. Works well and spins clothes nearly dry

Love the size and ease of using this washing machine. The different settings and the chimes when laundry is done. It also looks great.

Very efficient washer; ease of use and satisfactory cleaning results