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Customer reviews

Rating 4.7 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,014 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer and dryer were at least 13 years old so when we started having problems with the washer we thought it wise to replace both. We are happy we did. The new washer is not as noisy and our clothes appear to be cleaner than with the old washer. They were on sale so we are happy with the purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong odor when first delivered which is slowly going away. Capacity is lower than expected. Recommend getting the riser since it is a lot of work getting clothes out otherwise. Also the filter door on the front is blocked if you have a tray under the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I wonderus washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn’t it wonderus being able to wash your wonderful clothing?! well if you want a wonderful washing machine, walk on over to Best Buy and buy their WonderUs washing machine and carry it home and it will make wonders for you! Wonder why you may ask? Well because it’s wonderful and wonderus!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Quiet efficient washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, quick cycle very useful. Happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love this Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom! Super easy, affordable and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine vey big inside and it’s more updated

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NICE BUT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets only 3 stars because it is a replacement washer. My previous model stop working less than 5 years. WOW! With the price of these, they should at least last for 10 years. Although the motor has the warranty, with labor it was not worth repairing and we were told 5 plus months for parts. So that basically invalidates the warranty.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We read your feedback, and we apologize that the LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence did not meet your expectations and caused you inconvenience. Your feedback holds significant value for us as it aids in maintaining a fresh perspective that guides us toward enhancing our services and shaping future product developments. We'd also like to get a full view of your concern. To do so, please send us a private message on Facebook or Twitter using @LGUSSupport. It will be our pleasure to assist you. -Shae LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very satisfied with new washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet machine with a huge tub. I am very satisfied with this purchase. Lots of buttons... YouTube to the rescue! The only surprise was that the machine runs a lot longer than our old machine. Try Speed Wash setting if you're in a hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG work of art washer :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new LG washing machine. It is beautiful, as well as elegant looking with so many awesome features. You almost don't even want to use it because it is soooo pretty!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Liking the new washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a month now and have done many washes, So far so good! I enjoy the shorter length of time for the normal wash. The machine is also quiet. I do not use the wifi though I set it up. Lots of bells and whistles that I'm still learning about. Nice to know it's there if I ever want to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Front Load washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine. Washes in no time and very efficient. I returned 2 Maytag washers which died within 1 and 2 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy, the place to go for the best service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines and super service from the guys from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    laudry day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, washing clothes is now fun,,,,, and easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Super quiet! Easy to use. Sharp look

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine washes well. The only reason I didn't give this a 5 is the price. It is a little expensive when adding the much needed riser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 15 year old LG washer. I like the machine. Different settings make for cleaner laundry. The only reason I did not give it 5 stars is because the door catch where the door closes and locks into the body of the washer is plastic. To me, it seems they went cheap on this item and may not stand up to the rigors of the door opening and closing. I do like the wifi connectability. I know, I thought the same thing. WHY? Well, being connected, it reminded me after 30 washes, to clean the drum. My old machine failed because of deteriorating bearings because of soap buildup. If this helps keep this machine running for 5 extra years, it's a good feature to have.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryer set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this beauty! Hard working and very quiet. It has not let me down once in the couple or months I've now had it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Perfectly good washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer. It was a bit of a learning process when I first got it. It has a very strong spin cycle with turbo wash on. That’s usually a good thing but it shredded quite a few cloth diapers at the lowest spin setting before I figured things out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cleans clothes fantastic. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old set and works perfect! No complaints!

    I would recommend this to a friend
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