Customer Ratings & Reviews

We have bought several washers in the past, and this is the best one yet. We spent a bit more than we usually would, but so worth it with all of the extra features and we see a huge difference when washing clothes....

Love being able to clean queen-size blankets and comforters in this LG washer. Still investigating all the settings; the complete owner’s manual is unfortunately only available on line. Clothes are cleaner with less water and detergent than our old front-load washer. Was told it won’t last 20 years, though :-(

Wow, it is so quite!! Gets my towels clean in half the time with the "turbo" feature.

I love this beauty! Hard working and very quiet. It has not let me down once in the couple or months I've now had it!!!

Quiet operation and does a great job cleaning large and small loads Remember to use less soap than usual (about 3 tablespoons) for the best results.

Big selection, Beautiful product, best cost, Best Buy!

Nice machine. Quiet. A wash cycle takes much less time than my previous (10 year old) LG washer. It has cycles that I am not familiar with, so I tried looking at the paper manual but its not really a manual. It tells you to download the app to get directions. So I did. But it also doesn’t doesnt explain everything. That’s annoying. Like what is TurboWash? Etc. I have also noticed that the spin cycle even on regular is too much - everything comes out twisted. But I am working with manually adjusting it. I’d give it a 3 1/2 stars.

The delivery crew was awesome and the product delivered as advertised! A plus

CLEANS GOOD AND FAST. EASY TO USE ALSO VERY QUIET.

After much research I purchased the LG appliance and it has been great.

I love this new washing machine. It is very quiet, and finishes the loads very quickly. So far, I could not be happier. Just waiting to receive the dryer!

Works great. Easy to use and love the connection to the the app

There are some great features about this machine. Bottom line, it does a nice job washing my clothes, it fits nicely in a small space, and is very quiet. I LOVE the app interface that notifies me when the cycle is complete and so it allows us to be much more efficient at laundry since we don't forget about it. I have a few gripes: 1) no dome light inside the machine, but the matching dryer does have one? 2) I really do not like the pre-programmed settings and find most of them useless except the sanitize cycle. For example, this is obviously a user preference as we all do laundry differently, but I wash bedding on hot and the bedding setting is only warm water with no ability to change the water temperature after selecting the setting. If we could program our own wash settings, that would make this washer 100 times better!

no problems. does a good job. uses very little water. many options in wash cycles. drain hose was not long enough to go to my wash tub on the right side of the washer. had to add an extension hose.

This one is so much better that the one it replaced. Which was one of the first ones like it to come out

Works great. Cleans clothes fantastic. Highly recommended.

We are very pleased with our new LG washer. It does an excellent job cleaning and is much quieter than our old front loader. We like having the TurboSteam option for sheets and such even though that cycle is quite long. The other cycle times are much shorter than before. The only catch is that the finish scratches very easily, so don't set your detergent bottle on top! Overall, we are very satisfied. Note: our washer is not on the internet and we have no intention of ever using the app. So far that has not caused any problems or limitations for us.

we’re on time and incredibly helpful. Definitely would recommend again.

It was an upgrade from a 13yrs older LG front loader. It's large capacity is great and the Turbo wash is fast. Small loads take only 20 mins. And it is very quiet. So far it was worth the upgrade.

[Employee of bestbuy] Sad to see our old washer and dryer go but this combo is amazing and it has so much more space then our old one. And the settings on here are crazy