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Customer reviews

Rating 4.7 out of 5 stars with 3051 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,051 reviews
  • Rated 5 out of 5 stars

    Best Front Loader Out There

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought several washers in the past, and this is the best one yet. We spent a bit more than we usually would, but so worth it with all of the extra features and we see a huge difference when washing clothes....

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Lots of cycles and settings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to clean queen-size blankets and comforters in this LG washer. Still investigating all the settings; the complete owner’s manual is unfortunately only available on line. Clothes are cleaner with less water and detergent than our old front-load washer. Was told it won’t last 20 years, though :-(

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Unexpected results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, it is so quite!! Gets my towels clean in half the time with the "turbo" feature.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryer set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this beauty! Hard working and very quiet. It has not let me down once in the couple or months I've now had it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation and does a great job cleaning large and small loads Remember to use less soap than usual (about 3 tablespoons) for the best results.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big selection, Beautiful product, best cost, Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet,Fast but a Mystery!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Quiet. A wash cycle takes much less time than my previous (10 year old) LG washer. It has cycles that I am not familiar with, so I tried looking at the paper manual but its not really a manual. It tells you to download the app to get directions. So I did. But it also doesn’t doesnt explain everything. That’s annoying. Like what is TurboWash? Etc. I have also noticed that the spin cycle even on regular is too much - everything comes out twisted. But I am working with manually adjusting it. I’d give it a 3 1/2 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was awesome and the product delivered as advertised! A plus

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    BOSS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CLEANS GOOD AND FAST. EASY TO USE ALSO VERY QUIET.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my LG!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research I purchased the LG appliance and it has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Extremely happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new washing machine. It is very quiet, and finishes the loads very quickly. So far, I could not be happier. Just waiting to receive the dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and love the connection to the the app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some great features about this machine. Bottom line, it does a nice job washing my clothes, it fits nicely in a small space, and is very quiet. I LOVE the app interface that notifies me when the cycle is complete and so it allows us to be much more efficient at laundry since we don't forget about it. I have a few gripes: 1) no dome light inside the machine, but the matching dryer does have one? 2) I really do not like the pre-programmed settings and find most of them useless except the sanitize cycle. For example, this is obviously a user preference as we all do laundry differently, but I wash bedding on hot and the bedding setting is only warm water with no ability to change the water temperature after selecting the setting. If we could program our own wash settings, that would make this washer 100 times better!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems. does a good job. uses very little water. many options in wash cycles. drain hose was not long enough to go to my wash tub on the right side of the washer. had to add an extension hose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is so much better that the one it replaced. Which was one of the first ones like it to come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cleans clothes fantastic. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new LG washer. It does an excellent job cleaning and is much quieter than our old front loader. We like having the TurboSteam option for sheets and such even though that cycle is quite long. The other cycle times are much shorter than before. The only catch is that the finish scratches very easily, so don't set your detergent bottle on top! Overall, we are very satisfied. Note: our washer is not on the internet and we have no intention of ever using the app. So far that has not caused any problems or limitations for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we’re on time and incredibly helpful. Definitely would recommend again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an upgrade from a 13yrs older LG front loader. It's large capacity is great and the Turbo wash is fast. Small loads take only 20 mins. And it is very quiet. So far it was worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    I love it

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sad to see our old washer and dryer go but this combo is amazing and it has so much more space then our old one. And the settings on here are crazy

    I would recommend this to a friend