Customer Ratings & Reviews

I could not be happier with my washer and dryer. They function perfectly and the delivery and install went perfectly. Highly recommend.

First off I love this machine, coming from an outdated toploader. My clothes have never felt so soft and clean! I love how fast and efficient it is. My only gripe is the Wi-Fi and the app never seems to work…

Love this washer. Seems very efficient, nice control center. The WiFi Smart feature is very nice, shows selections, minutes remaining/time finished thru the LGThinQ app on phone...especially appreciated because washer and dryer are downstairs.

Very happy with purchase. We have always had good luck with the LG brand of appliances. We like shopping at Best Buy.

Our last washer (Kenmore Elite top loading) could only wash 4-5 towels. I now wash 10 towels plus washcloths and some socks and the machine washes them all without any problem. It is also nice getting an alert on my phone when a load completes.

Great machine. I replaced my LG washer with this one and is working great with features that are handy

So far so good. Washer and dryer work excellent. Much better than the old ones.The installation was wonderful. Very concientious and carefull of the walls and the washer dryer. Very courtious and spent time explaining evrey aspect of the unit's.

Although I’ve only had it a month, I must say this washer is like a miracle. It gets everything super clean — cleaner than any commercial or consumer machine I’ve ever used — in 29 minutes. Great design with attractive colors and layout.

Perfect washer to match the dryer set of this combination. Holds one load of 3 people’s laundry.

I ordered this washer and I love it. The guys who delivered were nice and very considerate. No complaints here.

Love it!! It’s quiet and things I’ve washed are cleaner and the fabric is less stressed. I had to use an old upright agitator machine for a variety of reasons. Many settings to choose from.

My parents bought an LG washer and said it was the best one they had ever used. I purchased this LG washer about 2 months ago and couldn’t be more happy! It is very quiet and does a super job! I highly recommend.

works super well! I have no compliants tbh. It was a great purchase.

❤️ this washer. Great features and cleans better than my to loader. Easy to use and doesn’t damage delicate clothing.

I am so happy I was able to purchase this model. Washes very well and seems super gentle on my clothes. I do wish I had bought the stand to raise it though.

Very quiet washer and works great. Very happy with my purchase. I had them stack it and the delivery team were terrific. They took away my old separate washer and dryer and set everything up. Super happy I used Best Buy.

I absolutely love love love this washer! It’s so quiet when it’s washing and cleans the clothes much better than the top loader I replaced it with.

It has been operating seamless for over a month love the appliance

I wouldn’t purchase this unit. My first unit had a door lock error. Lg replaced the lock and then the mother board. Eventually after 8 months of repairs they deemed the unit a lemon. They sent a replacement and it took 6 weeks the replacement sounds like a machine gun when it spins and rocks so bad the front door trys to burst open. Lg claims it’s an install error yet they installed it and won’t replace it under warranty due to their mistake. The unit failed within 10 days. I then purchased a new unit so I could have a washer to match my dryer. The unit did the same thing maybe worse. It sounded like metal pieces were broken on the inside during spin. The installers confirmed it was a manufactured defect lg still won’t fix the unit or refund my money. They even closed the ticket and their presidential liaison office won’t respond because they claim it’s an install error. How can two units have the same error an lg tech, two installs teams all verified it’s a manufacturing problem. Expensive mistake. The units pedestals and pedestal washer were 2800 and don’t work. The installers recommended getting GE they said they were having a lot of issues with lg. I even sent pictures and video to lg with the response that it wasn’t their problem.

Great replacement for our 19 yo LG washer. The additional options are interesting.