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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,051 reviews
  • Rated 5 out of 5 stars

    JasCam Recommendation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior washer (clearly an upgrade from our previous LG front loader), with exceptional delivery and set up. Additionally, the incorporation of Wi-Fi technology is a real plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung Washer and Dryers!! This is our 2nd time purchasing washer & dryer from them. Our last set lasted us 15yrs. So far this product has been amazing as well and love the water saving feature!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Returned a Whirlpool washer and replaced it with this one. Haven't had any issues with it, easy to use and has lots of great features. Works well with large loads even on regular cycle.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    Don't believe the high ratings!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on June 14, 2021 I would not recommend this washer. I wouldn't even recommend getting a front loader if you can avoid it. I had to purchase the front loader because I am short and my last washer was the one that doesn't have the agitator, just a flat drum on the bottom that rips your cloths to pieces. The only way I can describe this washer is when it's washing, is it sounds like a 747 - yes, the airplane. It is so loud!! This washer is way to harsh on the cloths no matter what setting. I leave the door open after every wash and wipe the seal and it still stinks. I put a load in at 8:00am, went to switch out at 12:30 and the cloths already had the funky smell on it. The tray ALWAYS has left over residue of soap or softner left in it. WHY??? I barely put any in it!! Very disappointed in this washer. I've been doing laundry for 30 years, I use great products for my cloths so I know a good washer from a piece of junk. This is a piece of junk. I don't care how many options it has. You don't need them, and you will never use them. Cold, hot, warm - heavy duty, normal, delicate. That's all you need. Save your money. I didn't want to get a Samsung, because I know first hand home appliances is not their forte. But I'm wishing I would've just taken a chance. Practically half the price than this stinky, loud, monstrous thing I'm stuck with! And delivery was a joke! They would NOT balance it, they were mad because they had to relocate my old washer, and they put the hoses on the wrong spigot, so hot was on cold and cold was on hot. Mind you, I paid for them to do this!! ugh!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less money and get the best washer. East to install no need to get technical expert. Connect to wife and watch in phone by app.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm wowed by this washer. I went from using one whole scoop of Tide per load to using 2 Tbsp., and from using 1 lid full of Downy to 2 Tbsp.! This washer spins the clothes so well that my drying time is cut in half.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG 4.5 Cu. ft. Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the different settings and the steam options. The speed wash function does a load in 15 minutes. Really quiet and very little vibration compared to our first front loader that was 15 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Mr Roydel Lloyd Davis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job and rings dry.im very happy with its quietness.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washes great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!!! It was a great upgrade at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer and dryer set. Works well lots of options! Pretty quite and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good, using for 9 months so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much identical to our old LG dryer that broke down after about 12 years. Cold gets most things clean, uses small amount of detergent. Everything is great, except I don't like how the Normal wash is a short cycle. I have active people in the house and really need a normal length cycle to get everything clean, and you can't adjust or reset the Normal as far as I can tell, you need to use the Download wash which is like the old Normal, or adjust one of the other wash functions.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice set of wash cycles and fit on my old LG stand. Old one kept having problems with the bearings and i was tired of replacing them. Hopefully this one will not have the same problem.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG made it specially for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG really outdid themselves with this product. Super High Quality and Quiet. After a month of use, I would never consider anything else. Makes washing so easy for the entire family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer it’s so easy to use ❤️ I love that I can do large loads or small so easy to operate. It was easy to install no smell and everything washes no dry spots on my clothing like the top loaders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working great. Quite, sleek and does a good job at cleaning. Delivery team was wonderful and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Was featured on Consumer Reports top 5 list. Several choices for wash cycles - definitely italy more than I'll need or use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service, staff, and product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Knowledgeable staff, which is rare relative to competitors or online options. Washer and dryer are exceptional units thus far, although it is very early. Quite satisfied at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the machine and the dryer work perfectly. The clothes come out clean. They are energy efficient and extremely quiet which is good because they are in a town home where the laundry is close to the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the old version for 10 years and bought the new version again. We are satisfied with both design and function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer set is high quality and I love them! The only downside it is does not handle as big of loads as my previous top loading washer did... which surprised me a bit because they both report the same cubit feet and load size. Still no regrets, I did HOURS of research on what set is the best and I his was highly rated on Consumer Reports. I would recommend leaving the washer door open after EVERY load or the water stays inside and molds easily. Airing it out is working well so far. Great company and washer dryer set! Hoping they last many years as quality of all electronics seems to go down over the years in regard to household appliances.

    I would recommend this to a friend