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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,051 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very quiet!! Fits perfectly. Only downside was my old pedestal didn’t fit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far works great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used only for 2 weeks now. So far works great!! Will update this if I see any issues with it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its been great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that is energy saver and also that you can connect it to your phone while doing pther things

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying all of the programs and being able to program what cycle I want. Love that it's so quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been great. I am looking into buying the bottom drawers as I am 5’9 and when doing multiple loads it starts to hurt my back since it’s close to the floor. Washes great and drys fast.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this full size washer. Uses less water, is so quiet, and so many choices for what you need washed. Digital and can start remotely with Wi-Fi. Looks nice, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice because theyre stackable, which creates extra space for your laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intelligent and extremely well performing appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It's so easy to use and does a great job washing our clothes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick to LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for our 19 yo LG washer. The additional options are interesting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lot of problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite disappointed, giving it 3 stars because it washes well. Trusted Consumer reports and bought the LG washer. Cons are it takes too much time. If I add a slightly larger load, it adds considerably extra time. Also theres a lot of drying that needs to be done after each wash because the rubber can get moldy. I know thats the case with all HE washers in general but my previous one wasnt that hard to wipe down. Had it only for about a month and yesterday after a load was done, soapy water was pooled in the machine. Don't know what happened whether it got canceled in the middle of the wash or not. Restarted the load and it was fine, but quite disappointed to see this in a brand new washer with supposed high rating. Now have to keep an eye on this problem else have to return the machine (which I don't look forward to at all because of the inconvenience). Registering the product online was a pain. After submitting the information I didn't get the confirmation and had to wait chatting with an agent to sort out before I could register the dryer. Not very happy with this purchase especially because we had to wait for it and the older one was going out.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Smart Front Load Washer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Rated 5 out of 5 stars

    Repeat LG customer, happy again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our almost 11 year old LG washer with the new and improved version and we are very happy. Many more features and so much quieter. Very happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and great cleaning washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer capacity is very large, the largest I've ever had. I put my normal load that I used with my former washer and when the cycle ended I couldn't believe how much extra space was in the washer. More items can definitely be added. The washed items come out almost dry, not much water in them. I love the little melody that signals when the wash is done. The cycle options are numerous, easy to find one that fits the load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what I wanted and is ideal for me because it washes my clothes very well and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these before and I love them. Glad I purchased again. I’ve only done a few loads and it’s been great. Also I washed my Roku remote and it still works lol.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold a lot! Easy to use and washes my clothes and towels really well! Love this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it today! The guys from best buy made an excellent job in the installation. The washer doesn’t make any sound. App connection it’s easy to use. Still exploring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine was delivered on the day and the time that was scheduled for. The delivery guys were very professional hooked up the washing machine. Cleaned up the floor from any water that was dripped.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Washer/Dryer I ever had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly efficient, quiet, and very easy to use interface with lots of fun options!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to but, really like the options.

    I would recommend this to a friend