The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Great Product!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This washing machine is very nice. I am very happy with the quality of it. I highly recommend it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very happy with this LG washer. It is easy to use and looks so beautiful. It is able to handle large loads and has a short cycle for smaller loads too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only had this LG Washer for a few weeks, but it has given no trouble. The neatest feature is how it weighs the load and then adjusts the length of the cycle, giving the countdown on its screen and a notification on the phone app. So it does not always take so long to finish a cycle.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife loves this washer and all the different cycles! The best part is the speed cycle which washes in 15 minutes. I also like the simplicity of the Electro Mechanical knobs.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always buy the extended warrenty...these machines are not meant to last. Last LG washer lasted 5 years then needed $575.00 repair...so bought new instead.
Works fine.....would have bought a less costly LG but couldn't wait for their back order. Works no better than my last LG that was a less $$ model.
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Spacious and great cleaning washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer capacity is very large, the largest I've ever had. I put my normal load that I used with my former washer and when the cycle ended I couldn't believe how much extra space was in the washer. More items can definitely be added. The washed items come out almost dry, not much water in them. I love the little melody that signals when the wash is done. The cycle options are numerous, easy to find one that fits the load.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quite disappointed, giving it 3 stars because it washes well. Trusted Consumer reports and bought the LG washer. Cons are it takes too much time. If I add a slightly larger load, it adds considerably extra time. Also theres a lot of drying that needs to be done after each wash because the rubber can get moldy. I know thats the case with all HE washers in general but my previous one wasnt that hard to wipe down.
Had it only for about a month and yesterday after a load was done, soapy water was pooled in the machine. Don't know what happened whether it got canceled in the middle of the wash or not. Restarted the load and it was fine, but quite disappointed to see this in a brand new washer with supposed high rating. Now have to keep an eye on this problem else have to return the machine (which I don't look forward to at all because of the inconvenience).
Registering the product online was a pain. After submitting the information I didn't get the confirmation and had to wait chatting with an agent to sort out before I could register the dryer.
Not very happy with this purchase especially because we had to wait for it and the older one was going out.
We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Smart Front Load Washer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Many options, easy to use.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine with lots of options. Well built with solid feel to controls. Cleans clothes well and Irelly like the remote control/notification feature. Large capacity.