Customer Ratings & Reviews

Works very well, easy to use, but it is larger than my last

Very good washing machine it work perfectly. It is very easy to operate.

No surprises, all works as expected - reasonably matches 5 yo LG dryer (case is identical). 5 weeks in: lots of cycle choices (mostly) easy to select and modify, quiet, efficient, large drum capacity, no complaints or issues - delivers expected quality, characteristics, features, and outcomes. BestBuy communications, delivery, and installation all productive and great. No caveats to high recommendation.

This LGTHINQ machine is something out of the science books. This washing machine is smart and Big and Determines how much water to use according to the load size. With a gas hot water heater the cost per year is an unbelievable $12. I know it sounds incredible but that’s the cost per year to run this washing machine.

Great product, very easy to use wife loved it, matching color too

Simply perfect, easy to use, and cleans clothes well!!! No issues at all, highly recommended!!! Great price and great size for small rooms!!!

Excellent product quality and user friendly. We are very happy with the overall BestBuy experience. I highly recommend it. Thank you and God bless!

I am pleased so far with my LG washing machine - really like the shorter time frame most loads take. Haven't used enough to write a detailed review. I wish Best Buy provided more information on installation requirements. We had corroded faucet connections; the Geek Squad can't install in that case due to liability issues. We had to call a plumber. If we had known ahead of time, we would have already taken care of it. No one from Geek Squad or Best Buy contacted me about rescheduling installation or removal of old washer. I had to contact them, which was the typical hassle of being on hold for quite awhile.

Works best! No complaints! Buying this from Best Buy was a great experience!

The washer is easy to use and load capacity is more and adequate.

This washer has so far met our expectations. It's quiet and cleans our clothes. looking forward to trying out the wifi features

I bought the washer and compatible dryer and both appliances work well and as advertised. Very happy with both appliances.

Great washer so far. Delivered on time and installed in a very professional manner.

Fantastic washing machine! Better than the Maytag that it replaced and very happy with the connected aspect of LG appliances. I didn't think it would be a big deal, but getting a notification that the load is done helps me get the clothes in the dryer before they get moldy. With the ring turned off, it's nearly impossible to tell when its finished without the notification.

Beautiful machine works great. I like the Wi-Fi function to check up on the cycle. I don’t use it often so far so good. I did buy the warranty for a piece of mind, though I might buy the matching dryer.

Big upgrade to my old one. Much more efficient. Self-shutoff when dry feature saves $ too.

These washer and dryers are great and the features all work amazing

Excellent washer machine, intelligent and with great performance

Installation was on-time and quick. Works great. No hassles.

This LG front loader works really well and is very quiet.