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Customer reviews

Rating 4.7 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,014 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They’re real!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did everything online and to my surprise the level of service surpassed others, the delivery/tech guys even help us to put the dryer on top.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent washer ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working, Great product. I love this washer better than former samsung washer. I recommend this LG washer that performance is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washes the Clothes Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to and in a timely manner. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product and service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is really awesome. It has options that can do a wash load quickly. It looks the part too. The delivery from Best Buy was first rate. They were on time and the two guys unpacked the washer and dryer outside my home so the packaging doesn’t go everywhere in my house. The whole delivery, setup and testing took 15 mins tops. These machines were to heavy I’m so glad I went with Best Buy. The Bestbuy reward was an extra perk over the competitor big box store.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    wonderful washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It is quiet, has great cycle choices and washes great. It also looks pretty amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it a good washer. Quieter than my old Samsung frontoader

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great purchase! Super efficient and fast! Love the front loader!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer, cleans quick and the best. Easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it nice....................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a very good job of washing clothes, but the whole device is more complicated than it needs to be, with more than 50 possible settings. And I don't need it to connect to the internet so I can control it via an app. Why would I want to start/stop it remotely if I have to be present to load/unload it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer in a reliable and high-quality product out there, it connect to WiFi and has sensor as well S steam to wash your cloths. It runs smoothly. Product seems very high-quality and hopefully lasts for a lifetime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all LG products and this Washer is no exception! I highly recommend it. In fact, I have recommended it my co-workers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does its job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great replacement for our old unit, works really well so far

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! I got this LG Washer a month ago and I am already loving it! This is a very quiet washer to enjoy our laundry time!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer ! Love the wifi features ! Low noise too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doubtful it's Worth the Extra Cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. It washes clothes. Not much different from our 15-year old Maytag that died. Not convinced it is worth the extra cost for a "fancy" machine. Also, it emits a VERY strong rubber odor (from the door seal); it will affect the smell of the room in which you install it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, BenjaminS. Thank you for sharing your experience with us regarding your LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We understand that the unit didn't meet your expectations and we understand your inquiry regarding the rubber odor and the overall value compared to your previous machine. To help with the new rubber smell, we recommend wiping down the door seal with a damp cloth and running a "Tub Clean" cycle, as this scent typically dissipates after the first few uses. Your feedback is important, and we'd like to assist you further to ensure your washer is performing to its full potential.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/J7G564PZ86
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Cleans well, is quiet and the matching dryer is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quite and efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite washer. Energy consumption very low. We love it. The app let you know when finish or the cycle and time left. Recommended to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pre-sets, works well, and easy to operate the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG machine are amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t give a good opinion of this machine because it came by accident I had ordered the black steel LG with the square door but I can give an opinion on the LG machine I bought. It is phenomenal and the steam clean is just taking your laundry to another level. It’s awesome and I will never buy anything again unless it’s steam clean. They are beautiful looking machines too.

    I would recommend this to a friend
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