Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

$780.00
Save $419.99
The comparable value is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 3014 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,014 reviews
  • Rated 5 out of 5 stars

    Love LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, washes quicker than my last LG washer and cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LLCGLC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of its features. It is very quite. Love the song it plays when cycle done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! We would recommend purchasing this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on-time and they were very polite. Washer works great I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great unit.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was a great replacement for our 8 year old LG washer. Only thing that is a bit odd is how easily the door comes open. Feels like even if you really close it hard it is barely closed. Doesn’t affect the function since it locks while washing though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Makes laundry enjoyable. Easy to setup and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG washer. The first one lasted 15 years and never had any problems. The new washer has the same features as my old one and the loads wash faster. We've only had it for a month. I hope it will last another 15 years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using an LG product, overall 4.5 is a great washer! Nice looking design and smart functions recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatwasher

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washet, simple to use. I recommend the pedestal for ergonomic benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my new appliance!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, quiet, quality! And was available quickly, which is rare in COVID times.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Peice of junk

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer went out this past weekend and I travel for work so we bought this one because it was the only one in stock needed to wash clothes in a bad way. Brought it home hooked it up would not wash clothes straight out of the box all it would do is make a grinding noise so took it back went to the local speed queen dealer and bought a washer. I know that will work for at least the next 10 years. The only good thing I can say is there was no hassle returning it at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Calli. Thank you for reaching out about your experience with the LG Washer (WM4000HWA) model. We understand the importance of having a washer that works the moment you bring it home. For a unit making a grinding noise straight out of the box, one helpful step is to check whether the shipping bolts or packing materials were fully removed before use. These bolts secure the drum during transport, and if any remain in place, the washer can make loud grinding or knocking sounds and won’t operate correctly. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062. We’d be glad to take a closer look at what happened with your unit. Please send us an email at [email protected] so we can assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    Clean

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my last washer and the notifications of when it’s done is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG Washer is the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG washer. I've had one before this. Great looking and easy to use. Many choices to ensure laundry to done the way you want.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No dedicated “wool” setting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine machine - but lacks a dedicated “wool” setting. This is something that is common on machines today. You can download one from the internet (seriously???) WiFi on a washer is plainly stupid. Aside from that this is my second LG in 12 years. That’s about as long as these things last as big repairs don’t make financial sense.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, PhilipF. Thank you for sharing your experience with the LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We understand your inquiry regarding the cycle settings and connectivity features. To access the Wool cycle, you can use the LG ThinQ app to download it directly to your machine's "Download Cycle" position.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/J7G564PZ86
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Rated 3 out of 5 stars

    Point of view

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dryer. I would really like for it to be hotter and the door slams.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, SharonT. Thank you for sharing your experience with us. We understand your inquiry regarding the temperature settings and door mechanism of your LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Your feedback is important, and we would like to ensure your unit is operating optimally and meeting your expectations. We are here to help you with the features and performance of your appliance.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34
      For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo LG

  • Rated 5 out of 5 stars

    Good Modern Clothes Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job cleaning. Considering our laundry is in a separate garage, we really like how it will notify you on your app when the cycle is ready. And if you also have a newer LG TV, you can have the notification show up in the TV. Though it took some time to set up the app and network because instructions were not clear. In the end, we would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this one together with the Dryer and is just nice! Very simple to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great LG Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with automatic sensing.runs quiet and easy to get ar my clothes when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for a new one after 10yrs. So far im happy. Like the app features we will see how long it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't the top of the line. But, it is a good machine, thus far. I've had it for only four to five weeks, so getting used to it. Has some great features to it. Wish it had hand wash, but I think that was the next model up. Unfortunately, the utility room didn't allow for the next larger size.

    I would recommend this to a friend
Sponsored